Having a founder and product visionary (Jack) in the driver's seat at Twitter is absolutely the right move. Sure, Jack has his quirks, and seems a little bit crazy and minimalistic, but that's exactly what makes him the right person for the job.
Twitter is executing on its vision now just fine, but that's just the problem: There hasn't been any vision left in the company. No truly big moves have been made, and the product has remained almost entirely the same (with the exception of fonts and colors constantly moving around the screen and a lot more ads).
I think we tend to overuse the word visionary quite a bit these days in the industry. Have you read the book by other Twitter founder who was ousted? He paints a different picture of Jack. Jack is no slouch but a visionary? He is not in the same league as Elon Musk. Jack is a hipster in a suit; he is smart and has carefully crafted his public persona (probably inspired by Jobs and modeled his persona after his ideas). Simple ideas can be powerful and can touch millions of lives. That doesn't make the person who initially came up with idea or some variant of it a visionary. On that metric, Evan Spiegel is a visionary too.
We should collectively be critical about how loosely we tend to use superlatives and not base the stories spun by PR machinery to qualify a person or her work. Elon Musk has invested his money, ideas, energy into
- Making solar one of largest sources of clean energy
- An electric car which is not a joke and probably better than a BMW M5 to drive, self-driving cars?
- Satellites to cover entire land on earth with wifi
- A plan to go to Mars and setup a camp there
- A plan for rapid transit through tubes. Opensourced design blue-prints.
- SpaceX
He is not dead and he has long way to go. We should reserve the word visionary for people like him. Let us be honest.
You don't have to be Elon Musk to be a "product visionary". It's simply someone who's good at envisioning new products. They don't all have to save the planet (and Musk is standing on the shoulders of giants with his).
We should also be careful not to base our impressions on sensational stories spun by disgruntled ex-employees who've gone on to do jack squat. Not a lot of "hipsters in a suit" have gone on to found a second multi-billion dollar company (Square). Sure, we can debate how good a business Square is but it's clearly in "visionary" product territory. It changed its industry.
> It's simply someone who's good at envisioning new products
We risk running out of superlatives if we take that attitude. Can we reserve 'visionary' for those 'once in a generation' types and not degrade it to mean 'competent product manager'.
Objecting to someone calling Jack Dorsey a visionary because you believe its hyperbole and then calling him a "competent product manager" seems just as, if not more disingenuous.
Other than what I've read here I don't really know who Jack Dorsey is.
My point was based on the grandparent's own words: "You don't have to be Elon Musk to be a 'product visionary'. It's simply someone who's good at envisioning new products" which sounds to me like an abasement of the English language.
This reminds me of another battle I have apparently lost. Companies that have a "vision".
No you probably don't. You might have a plan, a goal or an ethos but with the exception of a small handful of companies- if you claim your's has a 'vision' then you're deluded or incurably pretentious.
I could just about live with 'mission' as at least that doesn't sound like you're claiming divine providence.
I own a significant amount of tesla stock and stand to benefit from Elon musk-hype. But I have to admit I'm pretty tired of it. There are other people who dream about and do things you know.
The problem with this, as an early Twitter user (summer 2006), is that I don't really want Twitter to significantly change. The minimalism is a feature. It was SMS on the web. I always wanted Twitter to be more like a public utility, but that's impossible now because it's been "monetized."
Don't get me wrong; I agree with your "good change" observation, and I wasn't saying the Twitter interface should have been frozen in time at 2006 (and I definitely wasn't saying there is no room for improvement, even now). I'm simply of the opinion that Twitter is rapidly losing sight of what their purpose is.
Twitter doesn't have a purpose, it serves a purpose.
We can all disagree about what function Twitter performs for individuals, or in the marketplace, or what have you. But it isn't like there's ever a destination for a company or medium or whatever it is that Twitter is.
It was only wildly successful until our leaders "sabotaged" it by forcing it to obey standard actuarial practices. (Unlike the rest of the govt, the USPS is now required to fully fund it's pension plans.)
Also, it's pretty hard not to be "wildly successful" when you get a legally enforced monopoly. Comcast is also "wildly successful", but we certainly don't want to expand that model.
Yes and no. It's a monopoly that can't charge what it takes to stay afloat. Raising prices or changing delivery schedules requires an act of Congress! No member of Congress wants to have to answer for that, so the price of sending a letter hundreds - if not thousands - of miles, to be hand-delivered remains under one-half of one dollar $USD. THAT IS INSANE.
It's been argued, deftly, that even with a decline in volume for mass mailers, raising the price from $0.49 to $1 would not only put the USPTO all the way in the black but enable them to meet obligations for years to come.
That's exactly what every profitable company does: pay their workers less than they otherwise could. The only alternative is to distribute all profit among employees. (And some people who believe that profiting from other people's work is immoral advocate just that.)
My understanding was that almost all of that is due to the insane benefits and pension requirements placed on the USPS in 2006. Happy to be corrected if I'm offbase.
The reason that was put into place, is that if they don't fund those pensions now, there will be no ability to do so in the future - their business is evaporating.
The business may be evaporating, but the service is going to continue. It turns out that getting documents and packages to any given citizen is really, really important for the function of governance.
In many ways, stripping the post office of their monopoly had the opposite of the intended effect, because it removed the pretenses that let people pretend that it was somehow magically different and special compared to other essential government services just because it sold stuff.
If they held off on paying those obligations until later, they'd be unable to pay them. It's that simple. The math would not have worked out. Reduce the size of their business by 1/3, increase the size of obligations substantially due to employees retiring and drawing against those pensions, and it becomes a very large tax payer funded pension plan.
The USPS has already become increasingly dependent on commercial spam mail to keep going.
The US doesn't require private corporations to offer a pension at all. If they do voluntarily, it's almost always a 401k. The USPS' pension funding forced on it by a "starve the beast" Congress is much different.
The US gov't sure as hell requires private corporations with pensions to make sure they are fully funded. The pension might be optional, but running an underfunded one is not.
"AFTER years of poor investment returns, the pension funds of the United States’ largest companies are further behind than they have ever been.
The companies in the Standard & Poor’s 500 collectively reported that at the end of their most recent fiscal years, their pension plans had obligations of $1.68 trillion and assets of just $1.32 trillion. The difference of $355 billion was the largest ever, S.& P. said in a report.
Of the 500 companies, 338 have defined-benefit pension plans, and only 18 are fully funded. Seven companies reported that their plans were underfunded by more than $10 billion, with the largest negative figure, $21.6 billion, reported by General Electric."
Private corporations are not held to the same standard as the USPS for pension funding.
As the article you linked says, they're underfunded because the investments didn't perform as well as expected.
If there's something else to it, by all means feel free to state precisely the difference between how these pension funds from the random article you googled operate, and the USPS's requirements. There might be, but the article you linked doesn't imply that.
Show me a private corporation that is legally required to fully pre-fund pensions 75 years in advance for every employee, including all potential future employees, and I'll eat my hat.
The USPS started operating at a loss because Republican lawmakers passed the Postal Accountability and Enhancement Act, signed into law by George W Bush, requiring the USPS to prefund retirement benefits.
If it was wildly successful, how did we end up with tons of private competitors with a large market share (FedEx, UPS, DHL, OnTrac, etc). The U.S. Is one of the only countries where the state run postal service isn't sufficient. In Switzerland, for example, there is only the Swiss Post. Most countries, to my knowledge, operate with just one major postal network.
> If it was wildly successful, how did we end up with tons of private competitors with a large market share (FedEx, UPS, DHL, OnTrac, etc).
Because the US Postal Service is viewed as a utility, and required to service every address in the continental US (as well as most of its territories). Fedex, UPS, and other private carriers are under no such obligation, and so can extract profits from the most profitable routes or services, leaving USPS with more less profitable services to provide (first class, bulk mail).
If you don't think the USPS provides a phenomenal service for the price they charge, you're insane. I can send an ounce of paper across a continent for $0.50-$1.09.
I read your comment as 'Given USPS can send a package over 4000km in the same country, let's compare that with international charges in Switzerland'¹. Is that correct? Because that would be a liiiittle bit misleading in my world and I'd like to compare Swiss international charges with a USPS delivery from New York to Reykjavik please.
① Apologies if that isn't the case. But 4000km just felt too close to the east coast to west coast distance.
That awkward moment when you realize DHL is a German company.
There's also a number of alternate services for the post in a number of other countries. FedEx is not a duplicate of the post - it's for sending small but high value things extremely fast. And between FedEx One Rate and FedEx Smart Post, it's pretty clear that they view USPS as a competitor to be respected.
> Which is wildly successful and doesn't cost us taxpayers a dime.
You have to be kidding! The USPS is a disaster and barely works. I'm about to cancel my prime membership because Amazon started using the USPS although Amazon have finally got the message at least for my account and rarely use them now. Look up Prime and USPS if you want to see pages and pages just how bad service is with the USPS.
I used to think people like you had to be lying, because my service with the USPS in the Minneapolis area growing up was absolutely stellar. The value on the dollar was by far the best, and the friendly counter agents would help you figure out how to ship something the way you want.
Then I moved to Chicago and understood why the USPS gets such a bad rap. Lines a mile long, counter agents that can be called uncaring at best, tons of misdelivered/undelivered mail, etc. It was like two entirely different services.
I'm since back in Minneapolis and the USPS here is just as reliable as UPS or Fedex. 9 out of 10 packages arrive on time, which is about average for all of them.
Huh. I live in the cities and have always been happy with USPS and am always baffled by other peoples' complaints about it. Interesting to know it's because our local service is outstanding.
SmartPost and SurePost? Yeah, if I see that I call Amazon and tell them to cancel the order because basically I will not get the package. They simply refuse to bring packages to my door, even though according to the regulations they have to. I've tried talking to the local post master, but he avoids me ('he's in a meeting', 'I'll have him call you', 'Yeah, don't wait because he'll be awhile'). What's funny is that Amazon now has a special Sunday delivery service through the USPS and somehow they get delivered, but any other day of the week they do not.
It's so bad, confusing and illogical sometimes I just laugh at the situation. But, it's only a situation that can happen in a government agency.
Which only survives by selling our addresses and delivering 100s of billions of pieces of spam to our mailbox. The legitimate mail for which i ostensibly exists is drying up quickly.
It's a business now. You can't go back and reinvent it now, which is clear from my comment above. But that wasn't always so. In 2006 it wasn't so. I remember those early days when only nerds were using Twitter. Now, you can't sustain a business that way, I know that. But Twitter was always supposed to be minimalist and web-enabled SMS. It's a shame, IMO, that because of "monetization" they have to make all these moves to make it more complicated and harder to surface useful information and conversations. Promoted tweets that are intrusive. Cards. Etc. I think there was a time when Twitter could have been "rolled in" to the public Internet in a way that would be more open and free of this grasping for a profit strategy. That time has passed, and it's sad.
> I think there was a time when Twitter could have been "rolled in" to the public Internet in a way that would be more open and free of this grasping for a profit strategy.
Hey, I remember such a time. I remember when Twitter was the "in" thing, and "everyone" (read: only techies in the Bay area) was using it. I remember how lots of conventions that are baked into the system today (@ notation for user references, "RT:" for retweeting, etc) were organically generated community standards.
All of that said, Twitter as a system had major hurdles to overcome to become a utility in the way that you want. But assuming that they published a standard, and created some sort of federated system (e.g. XMPP) how would this be anything but a money-sink? Would Twitter still be in use today? Would Facebook have copied most of what the public wants out of Twitter, and that would be it? How expensive would it be for a major provided of "Twitter Protocol Service" to maintain an SMS gateway? Would anyone actually pay for this service? What about inter-node security? Would we see something akin to the joke that is TLS between SMTP servers?
Exactly! I am pretty sure that they could monetize enough on the ads, I found twitter ads pretty relevant almost all the time, i don't even removing them with adblock.
Jack is a wild card. They'll give him a shot and see how it goes.
If it goes well they can pull an Apple and say, "The founder is finally coming back!" If not they can quietly find a replacement and say, "Now Jack is going back to Square, just like they said he always would."
It's PR insurance, basically, which Twitter desperately needs considering they go through CEOs faster than I go through freelancers.
Spend any real significant time with split duties. Most of his investors would say "We didn't put $x in this with the understanding that you were going to be a 50% CEO/leader"
Meanwhile Twitter's engineering talent drain continues, as the company will yet again change directions and nothing will get done.
For chrissake's they are still under their "Code Red", otherwise known as reorg-infinity.
And the cost-cutting will continue (as it should) for an unprofitable public company- get rid of the crossfit instructors, the chef, have less good food, etc.
Twitter is executing on its vision now just fine, but that's just the problem: There hasn't been any vision left in the company. No truly big moves have been made, and the product has remained almost entirely the same (with the exception of fonts and colors constantly moving around the screen and a lot more ads).