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Is your website easy to buy from? Tips to improve conversion (conversionroom.blogspot.com)
56 points by paraschopra on Nov 10, 2009 | hide | past | favorite | 9 comments



Good stuff in there, especially the 'ask only essential information'.

Wasn't there a bit posted here recently about the 'above the fold' placement being a myth ?

And don't place any credit card company logos on your pages without written permission from them, doing so without such permission can cause your merchant account to be yanked.


There was an article posted about people being willing to scroll for content. It showed several prominent sites and demonstrated that successful sites like Amazon were willing to make people scroll for content.

But if you look at them carefully, while Amazon is willing to make people scroll for content they don't make you scroll for the picture or the purchase button. Given how much A/B testing they do, I would assume that they have real data for those choices. So while you can put a lot below the fold, there does seem to be value in having certain things above the fold.


It's semantics: People who used to talk about "above the fold" were arguing that users would not scroll (and in some 90's web browsers they couldn't scroll).

Now when people talk about it, it's just referencing prominent placement on the site; there's no longer an assumption that users won't know to scroll down, just an assumption that important stuff should be seen first.


FTFA: Place product images above the page fold (don't require users to scroll your pages).


I really like that credit-card form layout idea. Obvious in hindsight but not something I would have thought of myself.


Only issue I could see with that is if you are collecting CVV numbers it would be confusing to anyone using Amex, as the number is on the front of the card. Otherwise, brilliant idea, especially if you don't use CVV in checkout


I have always wondered what is so special about CVV numbers. It has been so widely popularized by checkout systems that by now everybody would be knowing what CVV number is. No?


In my experience, you can never rely on everybody knowing something. Every piece of assumed knowledge is a stumbling block for someone and will result in lost sales.


Also be sure to checkout the awesome book they have got there - http://www.google.co.uk/intl/en/landing/conversion/ebook.htm...




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