hi -- throwaway account here for anonymity -- I am currently a technical founder at a startup, and we have about 2-3 months of cash in the bank. I personally think I should go down with the ship as they say, but I wanted to get some advice for how to handle the end once it comes.
For background, we've raised under 5 million and have between 10-15 employees. We are doing b-to-b and if we die one reason will be that we are in the enterprise valley of death.
I enjoyed the experience, learned a ton and would even like to try it again someday, and we are going to fight tooth and nail to stay airborne, but its going to be tight.
My question is, there is a lot of advice out there for how to get funding, how to succeed, but not as much for how to fail. What is the best way to handle this so that I minimize damage to my career and reputation? When should employees be told of the impending crash?
We are going to try and raise, actually do have a compelling story and have built a great team and product, but enterprise sales is a slog.
thanks for any advice.
B. Do whatever it takes to get profitable in the next 60 days.
This is a possible game plan for option B.
1. If you're doing enterprise sales, your problem is likely as much about cash flow as it is revenue. Collect as much cash as you can now. Get customers paying monthly/quarterly to pay annually. Make big prospects an offer they can't refuse to prepay in advance.
2. Get revenue any way you can. Become a consulting company. Do things that don't scale. Sublet your office. Hold events at your office and sell tickets. Sell some Aeron chairs. Just get some more cash coming in.
3. Cut costs ruthlessly. With 2-3 months left, there is no way you should have 10-15 employees. Assume you have 3 months left to live. Do you really need all of them that badly? It will be tough and heartbreaking to let people go, but it's better to let half go with warning than to have everyone find out they're not getting paid a couple months down the line. Cut benefits immediately. Yes it will be tough and unfair, yes it will hurt morale, but you're at the end of the line. Do it. 3 months of runway with 15 people could become a year of runway with 3 people.
4. Mine your CRM and personal network for leads. Strip mine it for whatever value it has left. From now on, everyone on the team is spending at least 30% of their time on the phone with customers. Either you get some sales, or you get some great feedback about customer pain points and problems you can use for your next effort. Stop coding. This is one problem you won't be able to code your way out of.
5. Unless you have amazing revenue traction, forget about raising more money. The one thing VCs hate most is a rock that is rolling downhill. Fundraising will be a fatal distraction. Instead, go back to your bootstrapping roots and do whatever it takes to get profitable now. Exception: Your current investors may have some capital in reserve to support you. Ask them for it. If they don't re-up, your fundraising prospects are good as dead.
Feel free to shoot me an email with more specifics, happy to give other advice if you think it's useful: ilya [at] mixrank.com.