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Mt.Gox Withdrawals (coinsight.org)
132 points by brokenmusic on Feb 6, 2014 | hide | past | favorite | 118 comments



I have heard multiple explanations for the delays, and I think there are multiple issues at play.

Firstly it has been claimed that they have freshly mined coins stored undistinguished from others. If someone withdraws an amount that draws from an address with new coins, that withdrawal will be delayed.

I'm not sure how those freshly minted coins get to MtGox in the first place (any such transfer would presumably be delayed). Assuming they do have freshly minted coins in their pools, That would be consistent of some short term delays. I have experienced delays that fit this model where a Hash for the transaction has been provided but the transfer does not arrive at the other end for a few hours. Anything affected by this mechanism shouldn't be delayed beyond 17ish hours.

There are transactions not going though for longer periods, The transaction hash is being provided. I have seen claims suggesting that transactions are failing because of a subtle protocol incompatibility, which would explain the fairly random nature of the failed transactions.

Lots of people are saying MtGox is out of funds and the sky is falling. The biggest problem with those claims is that people have been predicting the imminent demise of MtGox for quite some time. MtGox may be failing, but everything that happens cannot be a sign of imminent collapse if it keeps on going.

I'm not sure if the claims of MtGox running a fractional reserve on the sly are very valid. I think it's more likely that they have technical issues, but the very nature of Bitcoin means that they could potentially lose all their bitcoin through technical issues alone. If you lose a private key or transfer bitcoin to an address with a lost key, those coins are effectively gone. If your software isn't behaving it's quite possible to make an automated money shredder.

It's fairly obvious that at this point they need to do some fairly significant steps to demonstrate that they are in control of enough bitcoin. If they want to restore confidence in their ability to pay out, they should use Bitcoin's ability to demonstrate ownership to do just that. Restoring confidence in their ability to operate is going to be a longer road.


> I'm not sure how those freshly minted coins get to MtGox in the first place (any such transfer would presumably be delayed). Assuming they do have freshly minted coins in their pools, That would be consistent of some short term delays. I have experienced delays that fit this model where a Hash for the transaction has been provided but the transfer does not arrive at the other end for a few hours. Anything affected by this mechanism shouldn't be delayed beyond 17ish hours.

Both p2pool and eligius.st allow coinbase payouts to any address, and for arbitrary amounts. It's entirely possible for a person to set their mining address to their deposit one, and suddenly Mt Gox has unspendable coinbase transactions in their wallet pool. People frequently assume as you did that no spends would occur of coinbase transactions, and suddenly end up with broken systems because of it.

Here's one from p2pool, paying to 402 outputs (truncated for brevity).

    "in":[
        {
          "prev_out":{
            "hash":"0000000000000000000000000000000000000000000000000000000000000000",
            "n":4294967295
          },
          "coinbase":"03435404062f503253482f"
        }
      ],
      "out":[
        {
          "value":"0.00174533",
          "scriptPubKey":"OP_DUP OP_HASH160 7abdace1a0588adf6bc6673ea11ba2312285f1db OP_EQUALVERIFY OP_CHECKSIG"
        },
        [......]
  ]
http://blockexplorer.com/tx/81e5874360f5c511ae9ad305b9797853...


Why are they unspendable? Do you mean it'd cost more in fees than the value of the output?

edit: oh, you mean they're unspendable for the 100 generations it takes to confirm a coinbase.


Indeed. 120 confirmations are needed to avoid large chains of transaction dependancies being voided during a reorganisation.


I think since they refuse to show evidence they have enough funds, it should be assumed it's a scam until proven otherwise. Really, they're making tons of money off fees, they are the most expensive exchange. Screwing customers like that is below acceptable. They're not just some paid app that can go down and customer won't be affected too much. It's money. Lot's of them. You can't refuse to pay and keep silence, otherwise you're a scammer.


It's a good rule of thumb to assume incompetence instead of malice. In the instance of MtGox it just doesn't make sense for it to be a scam.

They ran a business for a few years in obscurity then when they become a central figure in potentially a massive change in financial infrastructure they decide to run off with the silver? MtGox had the potential to be worth many billions if they were a significant service provider in a successful BitCoin scenario. They possibly still do to some extent if they can get their act together.


The assumption isn't that they ran off with the btc. It's that someone else did, now they are insolvent, and to prevent the fallout they are trying to live off the float and hide their insolvency until they have made themselves whole again.


I personally would never give them my business ever. Many people won't either. I'm sorry, they already screwed me once last year holding withdrawal for 2 days, now again. They are going down in history. The only question, again, if they will return the coins. I doubt they will. Even if we assume incompetence, it doesn't mean they suddenly can't SPEAK, right? Go and tell your customers what's going on. When people are not open about things, it most likely means they want to screw you and you are safe to assume this to be the default version.


> I'm sorry, they already screwed me once last year holding withdrawal for 2 days, now again

2 days is nothing, I presume you also refuse to bank with any standard US bank? Bank of America holds wire transfers for like 4 days.


This is BTC, not banks. If you hold BTC longer than an hour, you're a scammer.


Then all BTC exchanges are scammers. Every single exchange had issues or has issues. More at bitcointalk->service discussions


Or you just failed at predicting how much to keep in your hot wallet and need to go to a safe deposit box to refill it.


In which case you provide a proof you have this other wallet.


Even in the absence of overt theft on their part, if the real explanation is not what they are offering, then it is still very likely a scam. That is, they are not disclosing information to customers that would be relevant to the customer's decision to use their service.

So, for instance, with the fiat withdrawal problem, if the actual issue is that they are not solvent, but are hiding this fact in order to become so through trading fees (a popular theory), then they are shifting an extraordinary amount of risk on to the customer without his/her consent. That would represent willful misleading for their own gain.


It's a good rule of thumb to assume incompetence instead of malice.

I would generally agree, but the calculus changes slightly for banking.


Oh, bankers do both.


They laid off most of their staff, are being sued for $75million and have millions seized by the feds for running an unlicensed exchange, and coinlab still has $5million from the failed partnership. Scam is incoming, Gox should've sold itself to somebody competent over 2yrs ago


I had faith in MtGox before - their problems sounded like typical technical and banking system issues. After all, they use to have massive trading engine lag issues that they eventually resolved for the most part.

But it feels like they've been having withdrawl issues for like a year now, and since they haven't made any public statements about what's actually happening and what steps they are taking to rectify it, I've completely lost faith.


they didn't resolve their trading lag. their volume dropped to the point where it's not as frequently a problem


Freshly mined coins don't make any sense to me.

If MtGox needs frehsly mined coins to keep their exchange alive, they are probably dead. When and at which price did they spend their client's bitcoins so that now they have to rely on mining new ones?


A client sets his mining address directly to their MtGox deposit address. Different client tries to withdraw the funds. MtGox grabs a couple output it owns without regard to its age and tries to send it to the withdrawing client. The transaction is delayed because some of these outputs are fresh.


But "everyone" is poolmining. And the pools are surely professional enough not to mine directly into mtgox?


Not sure if serious. First of all, 'professional'? In bitcoin?

Anyway, how does the pool know the address you gave it is a mtgox deposit address rather than a personal address of yours?


p2pool is one example.


I see, thanks. I don't really see how that could lead to so many dealyed transactions though.


A freshly mined coin is not valid for 120 generations. That's to avoid transactions being voided if the very end of the blockchain switches (if the chain is A->B->C, and you spend coins mined in B in C, but then the chain is overtaken by A->D->E->F, your transaction is invalid (coins genrated in B won't appear in the new chain))


Yes, I know.


If I missed something or if you disagree with me please tell me why.


The second it became apparent that Fiat withdrawal from Gox turned out to be problematic, it was clear nobody should have his assets on that exchange (that was over a year ago).

Why? Well, according to Gox the Fiat withdrawal issues where caused by "ye olde banking system". But, you only had Goxes word for that. So considering all possibilities, including that they simply might not have the money, one needs to make a risk analysis, what would it mean if they didn't have the money?

Well, if Gox doesn't have the Fiat to process Fiat withdrawals, it stands to reason that in an effort mitigate issues, they would exchange (themselves) customer funds between fiat <-> coins in order to try to weasel themselves out of the hole. So this means that any liquidity problem on either side (coins or fiat) would manifest itself on both sides (coins AND fiat).

Once you can recognize that there's a risk that Gox might have liquidity problems, and that those problems can mean that you will not be able to withdraw your coins, there's only one logical conclusion. This conclusion you could have reached over a year ago, withdraw all funds in any way possible from Gox.

And if you didn't do that, well, it sucks, a lot, been there, done that, consider it to be a valuable lesson about dealing with banks in general.


"But, you only had Goxes word for that."

Roger Ver, who is well respected in the Bitcoin world, also posted this video: https://www.youtube.com/watch?v=UP1YsMlrfF0

It's a little creepy though, like he's being held at gunpoint, forced to read a statement...

I agree it's risky to keep money in a Bitcoin exchange that's showing signs of trouble.


You know, I saw that video when it came out (also known as the Roger hostage video). And somehow, strangely, it didn't give any more confidence in Gox.

Yes, that video looks like Roger is held at gunpoint by his captors forced to read a statement. Obviously, that's not what happened. However I believe that Roger had a choice of how to deliver his statement. And obviously, if he had seen something to suggest that there would be liquidity problems, or if he was unconvinced, he couldn't have said so. Gox would've probably sued him in the ensuing bank run.

Still, he went there, looked at it, and had to get the news out. So how to do it in a way, that doesn't make Gox sue him? Pretty much exactly how Linus did admit that NSA has approached him. Do it in a way to leave you least open to being sued, while still getting the message across.

And that's exactly how many interpreted this statement of Roger.


If he was unconvinced why would he have had to make a statement at all?


Because it was known he was there. It would have looked very bad indeed if Roger went to Gox and didn't release a statement.


like he's being held at gunpoint, forced to read a statement

Look at his eyes, he is actually reading the statement.


In short what MtGox should've done if this was really just a technical issue:

1. Stop all deposits until the issue is resolved.

2. Stop all withdrawals and then process all those that were already made - manually.

3. Only then try and fix the bug.

4. Reopen with no fees and some other nice things for customers.

All steps should be accompanied by a statement explaining everything thoroughly. Even that course of action wouldn't necessarily restore confidence, but it wouldn't destroy their business.

If they're not doing this, it means something else is up and they are not to be trusted. At this point, their business is done anyway (unless they do the steps above like right now). The question is, will people see their BTC. My bet is not. But who knows.


1. How do you stop bitcoin deposits? You can't stop people from sending transactions to their deposit wallets. You can maybe stop processing them, but imagine the outrage that'd cause

2. I don't think they can undo the already sent coins. If it really is because of using coinbase outputs, the transactions will confirm eventually (100 generations = ~17 hours?). Sending the money again would cause a double withdrawal.

3. Why? The faster it's fixed the less issues for them


1. At the very least take down the option from the website.

2. There are no transactions on the blockchain. All withdrawals are stuck within MtGox.

3. People who withdrew money don't care about the fix, they care about getting their money back. Start paying now or say goodbye to your business. This is no game.


Oh, I thought the transactions were already broadcasted, just weren't being confirmed?

edit: not on a blockchain means not confirmed. A transaction that's been broadcast but not confirmed yet is probably still in the transaction pool of some miners - as soon as it becomes valid, it might get confirmed even without the original sender rebroadcasting.


Sorry, I meant they're not even being broadcasted. It's all inside gox.


They are all broadcasted, mtgox even had a data URL[1] of all withdrawal tx's which aren't confirmed after 2 hours. That's how people are tracking the total stuck. The problem is that the transactions don't confirm because they are malformed, most common errors being already spent outputs or tx too large.

1. https://data.mtgox.com/api/0/bitcoin_tx.php (This URL is now defunct, supposedly replaced by a new API).


> 2. Stop all withdrawals and then process all those that were already made - manually.

Apparently they have done just that: https://www.mtgox.com/press_release_20140207.html


This isn't the first time this happened. Three months ago I had BTC withdraw problems [1] with MtGox. It took them about 5 days to send my money. That's when I decided "fuck this shit" and moved to BitStamp. The difference between how the two exchanges operate is night/day. Even if they have legitimate technical problems, it's just not worth using them.

Don't get Gox'd, use a better exchange.

[1] https://news.ycombinator.com/item?id=6688659


> Don't get Gox'd, use a better exchange.

Interestingly, a bug (and maybe margin trading exploit) took down trading on Bitfinex earlier tonight and withdrawals are currently halted. Before this I've never had any issues with the exchange.

The last few months dealing with bitcoins have made me realize how important it is to have your money insured.


My account and all the funds seem to be frozen, I kept them in $. When I log in it shows me:

Your account has been restricted from accessing funding options. Please contact support@mtgox.com for additional information on why your account has been restricted.

I've tried contacting their support, but no luck so far. I have never used BitInstant and I was verified before.

Anyone else having similar issues?


Try hopping onto the official #mtgox support channel on freenode and asking ne0futur and/or others.


Just be very careful not to sound frustrated or impolite, or they'll kickban you immediately. It's getting pretty tense in there.


No kidding. I own no BTC, but jumped in there just to have a look, and it's testy and tense. Staff jumping on anything that sounds vaguely negative, even if not directly related:

[09:19:42] <Asmiran> if the bug is caused by known reason

[09:19:55] <Asmiran> it should take not that long time to solve the problem

[09:21:36] <@SarahCoinBit> Asmiran that is your opion, don't pass it off as fact

(even though the logic was flawed, admittedly)


Mt.Gox needs to calm everyone down by signing a message from an address (or multiple addresses) that contain enough bitcoins to prove that they can handle the withdrawals.

If they do not do this, we must assume that they are insolvent and have lost their customers' coins.


I've heard MtGox apologists claim that it's impossible because MtGox is incompetent. Which is not a good apology.


How would we know that they haven't just paid someone (with a lot of bitcoins) $20k to sign that message?


We don't, we just have to guess at the likelihood of that kind of thing actually happening for $40+ million in bitcoins.

Also, it's less likely to be a lie if they do it sooner rather than later.


Why would that anyone holding a lot of coins need some incomparably small sum from MtGox while he can clearly make more selling it before the meltdown on other exchanges?


By propping up MtGox he'd be keeping the value of his Bitcoins up. If MtGox fails, there'll be a huge dip in the price of BTC across all the exchanges.


He can also be the first to sell on another exchange and buy at the bottom. More profit, less risk.


You don't. But it's better then nothing at least as a PR. On the other hand, I know of no bank that could get it's head straight around a bank-run.


I would agree with you, in the context of the fractional reserve system.

But in the case of a cryptocurrency exchange the credits and debits should be more or less equal, minus the trading fees. At least, that's how places like Mt. Gox promote themselves.

It may take longer to get your funds, if there is a "run" on the exchange, because of the flood of transactions into the system and the need to reconcile everything, but that would likely be measured in a few hours extra, not days/weeks.


I still don't understand why are people keeping bitcoins on MtGox in the first place? It's not like they are going to get any interest from MtGox from doing so. If you need to buy/sell bitcoins then just send them to MtGox and retrieve immediately after transactions. Just keeping money, either virtual or real in someone elses wallet is not a good idea, especially if you don't get any benefit, only potential risk.

I'm not blaming the victims here, just can't understand the reasoning behind. Then again, I have never used MtGox, so I might have been missing something.


Trading. Some people trade.


I said "except for trading". As "money/coins in", "buy/sell", "coins/money out". Still not understand why keeping it there.


That accounts for some of the people who use the exchange that way, but I'm not sure it applies to most of the funds that have stayed out there.


Volume on Bitstamp has been adequate for trading for sometime now.


My bet is that a lot of these are from users that are trying to leave mtgox for other exchanges since mtgox isn't paying out fiat.


Yes, and now they're not paying BTC either. 50k BTC (over 4k withdrawal attempts) are now stuck in limbo. MtGox claims it's a purely technical issue due to their custom implementation of Bitcoin protocol. People don't really believe that anymore, most (at this point) on IRC and Bitcointalk and Reddit think Gox doesn't have the money. Some haven't received their BTC after 13 days of waiting.

MtGox hasn't released any official statement except this one: https://support.mtgox.com/entries/26128504-Update-Statement-...

No proof of having enough funds, no explanation.


I could make some smarmy remark about how good FDIC insurance is looking about now but at those levels (north of 30M$ equivalent) even banks have a hard time. So I'll pass.

The reference page mentioned their "hot wallet" went dry (presumably it ran out of coin) and someone went to their offline storage and took out the USB stick with the offline wallet and will drive back into town and put some coinage into the account.

I suppose if you knew who the Mt Gox folks were, and you had enough BTC you could try to 'stage' this ala Oceans 11 or the Italian job but given the challenge of moving really large quantities of BTC into fiat currency I'm not sure that makes sense.

One of the things that is really fascinating about the BTC ecosystem is that all of this stuff happens visibly, unlike private banks where they just find the guy who embezzled the money shoot him and drop him off a pier or something.


Or leave him hanged with his pockets stuffed with money as an old-testament warning. What the supreme being in "Time Bandits" described as "doing something extroverted and vengeful."

http://en.wikipedia.org/wiki/Roberto_Calvi#Death


Ack... now I'm torn over going and watching Time Bandits again or watching Bitcoin drama.


The FDIC insurance funds only covers a small fraction of the liabilities of deposits.

If one of the too big to fail banks fails, and isn't bailed out, depositors are gonna get Goxed.


FDIC covers up to $200,000 for each account.


The FDIC covers up to $250k for each account. It does so using a fund that's about $50b, for a depositor liability of around $5t. If you do the math, that means around 1% of depositor liabilities are covered. There are over 5000 institutions covered, however JP Morgan Chase holds around $1t in deposits (20%), BofA holds around $2t (40%) and then the rest is divided up in the long tail of decreasing market share.

This means that, if for instance BofA or JP Morgan Chase fails (that'd never happen, right?) that the liabilities alone of these banks are already 20x to 40x bigger than the entire FDIC fund.

Please tell me you see the problem there.


This means that, if for instance BofA or JP Morgan Chase fails (that'd never happen, right?) that the liabilities alone of these banks are already 20x to 40x bigger than the entire FDIC fund.

Note: If BofA or JP Morgan Chase went bankrupt, it wouldn't necessarily mean that they have zero assets. More likely they'd be able to pay 99 cents on the dollar and the FDIC would pay the last cent.


"More likely they'd be able to pay 99 cents on the dollar and the FDIC would pay the last cent."

How long would that take take and what about the overheads of winding up a bank? Also, what about the ranking of different kinds of creditors - depositors would only be kind of creditor if a bank was wound up?


The 2008 collapse saw initial bailouts of $500b.

A subsequent $700b was approved and executed, and later on over $7t where commmited (but not all used) for bailouts.

That easily puts the bailouts that banks needed in order not to go under at $2-3t. That's nearly 40-60% of depositor liabilities.

If the bailouts don't happen if JP or BofA go under (for whatever reason), then I don't think the 99c to the dollar theory holds up.


Actually, what the FDIC does is give the small depositor some confidence that his money will be there, even if the ban fails. This reassurance is enough to keep him from running to the bank when ever he is scared and pulling out all of his money and putting it under a mattress or something. At this, it is quite effective (even during the mortgage meltdown there were no large groups of withdrawals at banks by retail depositors).


FDIC is backed by the full faith and credit of the US government. This makes the holdings of the fund itself irrelevant -- if BofA fails, Congress will make the depositors whole with Treasuries.


Exactly. The only reason to be afraid of that is if you have zero faith in the Dollar and thereby the Treasury/US government. And while I can somewhat empathize with the sentiment, if the US government collapses, we have bigger fish to fry here in the US.


Why would the FDIC need a $50b fund, if it's backed by "the full faith and credit" of the US?

They wouldn't need any funds at all. Whenever they needed money, they'd just ask the Fed.

So, what's the $50b for, really? Or maybe, "full faith and credit" doesn't really mean what you think it means, maybe it means: "full faith and credit... maybe, in the meantime use this $50b fund while we make up our mind"


It's set up as an insurance to which the banks pay premiums to cover the losses. The $50B fund exists to prevent the american public from having to step up every time, however, it is backstopped by full faith and credit.


So "full faith and credit" if congress republicans and democrats can agree, that's all fine then.


Thankfully, that assertion has never been fully tested. I'm not so optimistic.


I actually think that if the government collapses, the FDIC is the absolute last thing to fail. Every politician understands how much of a political suicide it would be to directly fail the voters so they lose something they own in a very personal way. (As opposed to the typical government malfeasance, where the losses come from large, impersonal pools.)


If government were to collapse, I expect the last thing that the politicians would be concerned with would be the FDIC. First thing in their minds would be how to spin this so they don't end up on the business end of a militia firing squad.


>Please tell me you see the problem there.

No, you are being dramatic. Big banks don't fail when they have no assets. They just fail when they become insolvent. They will still likely have all of their deposits to meet the capital reserve requirements. It's when they get caught with illiquid assets that they fail. Look at the 2008 financial crisis and the banks that failed. There was nobody that got short changed that had a regular bank account.


Approx 200 btc.

Note the issues the parent mentioned were with 4k+btc transfers

FDIC would not have saved them in USD


Pretty sure the GP talks about 4k transactions, not transactions with 4k+ btc.


Where is everyone going, coinbase?


Hopefully Vault of Satoshi's volume will pick up as a result. Top-notch infrastructure and things are communicated out to holders in a timely manner.


Kraken.com


Is kraken taking money in all States? Or just South Carolina which, I believe, is the only State they have a license in.


There are regulatory limits on fiat transactions in some US states. The list of approved states has never been one state long, and the expensive and time consuming, US-specific process of acquiring state-by-state licenses for the remainder is well underway. Overseas, in more logically regulated places such as Europe and parts of East Asia, there's no such barrier.


kraken.com


btc-e.com and Bitstamp, I guess.


From: https://bitcoinfoundation.org/forum/index.php?/topic/700-mtg... " Mt Gox has a custom reimplementation of Bitcoin that is known to be quirky and non-compliant in a bunch of ways, for example, it used to overlook the coinbase maturity rule. That means miners who use custom software to send money to MtGox immediately, without waiting for confirmation, didn't get spotted by the MtGox software. When they tried to respend the newly mined money, the transactions failed to propagate.

I don't know if that specifically is still an issue, but the MtGox scanner site suggests that their implementation fails to implement a bunch of other edge case rules around fees, sizes, and canonical signatures.

It seems very likely to me that for some reason Mark K is not able to work on his codebase anymore, and isn't able to resolve bugs in a timely manner, leaving his support staff to try and clean up the mess by making horrible hacks like "throw away and retry later". The question in my mind then becomes - where is Mark and what is he doing? "


Why anyone was using Gox in the first place confuses me. It's been having trouble for over a year now I think? Lots of warning signs, yet people continued to use them. If anyone had done cursory research before buying Bitcoin (and they should of) they would of read a wealth of horror stories and bad signs about MtGox.

It didn't even make sense to use them as a new user, the price of BTC was considerably more expensive than other exchanges!

I think in part it's caused by the media always refering to MtGox for price information as they have the longest historical data and inadvertently providing MtGox with a lot of free promotion.

I wonder how sites like eToro who allow you to trade Bitcoin pegged on MtGox price will be impacted if MtGox really is insolvent.

To me the simplest explanation for all the problems MtGox is suffering is that they are insolvent.


> Why anyone was using Gox in the first place confuses me

Sell price was ~$100 more on MtGOX than on other exchanges. If you have ten bitcoins you want to sell, that's $1,000 more if you're willing to wait 6 weeks for MtGOX to send you your money.


I don't know anyone who has been able to pull USD out of Mt. Gox for months. The reason it was +$100/BTC on Gox vs. other exchanges was the people were paying a premium to get their current fiat holdings converted into something that they could pull out.

Now that avenue is apparently closed, too, so it will be interesting (to say the least) to see how this plays out.


That's the thing though there was no evidence that they were sending anyone any money at least not in USD.


And I wondered why my fiat withdrawal has not reached my bank account for almost 2 months :-( Bugger.


Gox's explanation is that the 2nd largest bank in Japan was so inundated by Gox's wire transfer volume that it could not possibly cope with it.

An alternative hypothesis very popular in the community: Mt. Gox has been functionally insolvent since the US froze about $6 million in their accounts when they closed the US subsidiary for being a money laundering operation, and Mt. Gox has been delaying hard-currency withdraws to the majority of their customer base to buy time until their transaction fees make them solvent again.

A point in favor of the alternative hypothesis: I don't have to be an idiot to believe it is true.

Another hypothesis I'd grant greater than zero credence to: Bank: "We think you're a money transmitter." Gox: "Really!?" Bank: "Certainly looks like that." Gox: "We prefer to think of ourselves as a technical firm which is compliant with all the laws of Japan as long as nobody asks any pointed questions." Bank: "No technical firm requires more than, say, 10 outgoing wires per day. If you need more than that, we need to ask some pointed questions."


I fear your point 2 is right but your point 4 makes me laugh the most - which helps let me tell you.

It was, as they say, to good to be true.


> Gox's explanation is that the 2nd largest bank in Japan was so inundated by Gox's wire transfer volume that it could not possibly cope with it.

Anyone who's banked in Japan wouldn't be surprised at all to hear that.

This is a country where the only ATMs that take foreign cards are the ones at 7-11. All international transfers are performed by hand, on paper. They'll call you at home to ask you the reason for your transfer. What company other than Mt Gox sends out thousands of international wires per day? Everyone else has foreign subsidiaries to deal with that. And we all saw what happened when Mt Gox tried that...

That said, that's no excuse for people to attempt to use them as a customer. The lack of transparency this far along into the problem has made me lose any faith in them as well. They seriously can't even give you a queue number and ETA on your transfer?


Having lived in Japan for the past decade, worked on systems which interact with the Japanese banking system, and having a few hundred international wire transfers under my belt, I feel like I have to comment here. I could just say that "Every falsifiable representation you made about the Japanese banking system is, in fact, false." That would be true, but then I'd have to get into an argument about the density of post offices in Ogaki or differences in individual bank's interpretations of Japan's AML laws or their internal risk controls.

International wire transfers are not some wildly innovative technology which this backward island nation with a multi-trillion dollar economy built on exports and financial services had never heard of before. You can, in fact, make a person-to-person international wire transfer which is, from the user's perspective, totally automated, by typing into an ATM machine. Somebody at the bank will end up typing into a different machine, exactly like happens if you do a wire transfer through e.g. Bank of America, at either a branch or through their web site. The larger remittance firms each individually process far, far, far more than 1,000 transactions per day. I was a monthly customer of one, and can assure you that yen can leave Ogaki and show on a Bank of America bank statement within 45 minutes. You will claim that this is because they have foreign subsidiaries, but it is, in fact, because they have no difficulty proving to US banks that they are not engaged in money laundering. I lack the intellectual resources to even attempt to engage with the claim that the Magic the Gathering Online Exchange has international payment processing challenges in excess of those experienced by Toyota.


I'll have to take your word that the business end is better, because the private banking part I've dealt with has been a massive shitshow.

> You can, in fact, make a person-to-person international wire transfer which is, from the user's perspective, totally automated, by typing into an ATM machine.

Which bank? I want to know so I can switch to them. All the ones I've researched only do them with paper forms or over the phone. Only one that can even do it online was Mizuho if you have a business account.


https://www.goremit.jp/exchange/en

Keep your existing bank account, get an account with these guys (it requires a paper application the first time, nothing thereafter unless your situation materially changes), go to any bank/atm in Japan and do an interbank transfer (振込み) to the number they give you. They'll process an international wire for you on the back end to the beneficiary account you identify in advance. Costs about as much as a wire transfer generally costs (about $50 all-in to US, after you add your bank's fee, Lloyd's, the intermediary's, and your bank in the US).

If you're primarily concerned about a beneficiary which isn't the US/UK/etc, tell me the country and I may be able to make a better recommendation.


Money transferred on December 2013 took 22 days to reach my bank. Patience.


As a commenter on Reddit said "MtGox is not only a joke it's detrimental to Bitcoin's ecosystem.". How are people expected to take Bitcoin seriously when issues like this happen all the time?


I don't believe it's just "an issue" anymore. Not to spread FUD, as my coins are also stuck there, but MtGox is likely to go down now.


My point isn't whether it's an issue or something more in this case, but things like this don't happen with banks (at least not all the time [0][1]). With a bank you can be pretty confident you can go to an ATM and get your money out. If something does go wrong they will eventually sort it out. If something major goes wrong like them going bust your savings will be covered (at least in the EU, up to a point). Bitcoin services don't have any of these securities - it's akin to asking a bloke down the pub to hold on to £50 for you.

[0] - http://www.dailymail.co.uk/money/saving/article-2168701/RBS-...

[1] - http://www.dailymail.co.uk/news/article-2517106/NatWest-RBS-...


With a bank, you can be pretty confident you can go to an ATM and get small amounts of money out, but even there we've seen system failures block withdrawals for longer than this one. Also, there's small daily ATM limits and at least one major British bank has a policy of refusing large cash withdrawals (several thousand pounds or more) full stop through any means unless you can prove to their satisfaction why you need that much cash: http://www.bbc.co.uk/news/business-25861717


Just as "all political careers end in failure", so all Bitcoin exchanges end in collapse.

You have all the problems of a normal bank run, and* the problems of being a regulatory gray area, and no political or regulatory bailout mechanism available. There is also the constant risk of technical failure or criminal activity losing all your assets beyond all possibility of recovery.

* Eventually. Not immediately, after a period of a few years.


Does anybody know what happens to funds on mtgox in case they go bust? Is there some kind of deposit insurance? I sold all my bitcoins but I've still got quite a lot of fiat on that account (USD) and losing it would really piss me off.


I'm going to assume this question is being asked in good faith.

Mt. Gox is not covered by the formal or informal guarantees to make creditors whole which the Japanese government customarily extends to regulated depository institutions. Mt. Gox has been, let me be delicate, cagey about their extent of involvement with Japanese regulators.

Should Mt. Gox abscond with your money, you will certainly have civil torts available. You can pursue them in any court of competent jurisdiction in Tokyo. This will take 3 to 5 years and cost you several hundred thousand dollars. I'll save your competent legal representative some time and cut to the chase: vindication in court will not enable you to recoup a single yen.


Possible insider information on close to come hit on BTC. Or big players want to secure their money after a good profit from BTC value raise and move to avoid a burst on the BTC speculation bubble.


[deleted]


It already is a bank run, look at the charts. 50k Bitcoins in limbo. Over 10k added just overnight.


So around £24.4mil? That's nuts.


It's already over 55k BTC, added 5k in just a couple of hours. Probably gonna be 100k tomorrow.


Nearly 63k BTC now.


Seeing customers get this treatment is exactly why I created my own exchange, in fact there are so many alternatives nobody should be using Mt. Gox anymore.

So many good alternatives:

VaultOfSatoshi.com, Bitstamp.com, Kraken.com, etc..


I have just been able to withdraw 0.3 BTC.




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