There are AI agents that train from knowledge bases but also keep improving on actual conversations. For example, our Mava bot actually learns from mods directly within Discord servers. So it's not about replacing human mods but assist them so they can take better care of users in the end.
I don't see how this is any different than enriching knowledge bases from feedback and experience. You just find yourself duplicating all the information, locking yourself in your AI vendor and investing in a technology that doesn't add anything to what you had before. It's utterly nonsensical.
> You're going to browse through a manual every time you need to fix something in some app in some particular OS version?
Yes, that's literally how you learn things. I can't understand how anyone on this forum thinks otherwise. Hackers are supposed to be people who thrive in unknown contexts, who thirst for knowledge of how things work. What you are suggesting is brain atrophy. It's the death of knowledge for profit and productivity. Fuck all of that.
My cognitive energies are reserved for other things. This is the point of AI: do boring tasks so humans can spend their energy on loftier/more important things.
But the point is that the boring things I refer to are not foundational or even related to my field.
I have zero formal education in computers. LLMs are my personal IT experts, for pennies on the dollar.
I'm not interested in formally learning programming, yet vibe-code apps I want.
I don't understand how your comment is related to anything I've said. "AI is great for customer service" is a statement that can be made by anyone who has experienced both LLMs and human reps.
