As noted above, what used to be a cool little Wellington-based company got bought by some offshore conglomerate. Lenz himself left about five years ago.
It's crazy how downhill Gandi went in 2 years. Went from decently priced French registar to basically asking for 70€ a year for a mailbox and lately asked me for over 40€ to renew a dot dev domain. I ended up transferring all my domains due to this.
Gandi went sour when the original French company was forced to open a separate company for the US several years before being sold. IIRC it was related EU privacy but they publicly stated it was about credit card processing.
One registrar off the list of registrars you wanna use.