i don't understand how this is punishing the good people... i think everyone here has some ptsd with terrible managers or others micromanaging their work. data a good way to look back and ask the questions that might need to be asked, but to not use the data as the final criteria for anything (which is where i think most lazy managers end up).
do companies plan their strategy with zero data? i find it hilarious we devs somehow think we are a special group that can't be measured at all, so just don't bother and let us be. at the same time we don't want managers up in our business all the time either. just because the measurement isn't perfect doesn't mean to not measure at all.
i mean i don't considere issues closed or tickets open to be "looking over my shoulder", but i guess we disagree there. these are some metrics that need to be looked at at some point to determine some strategy about the future or reflect on the past.
"trust" to me is knowing that everyone that has access to these metrics are making decisions in good faith. it's knowing that your boss isn't sitting there watching it every hour or using it as some simple metric to axe you. blame the people not the tools.
do companies plan their strategy with zero data? i find it hilarious we devs somehow think we are a special group that can't be measured at all, so just don't bother and let us be. at the same time we don't want managers up in our business all the time either. just because the measurement isn't perfect doesn't mean to not measure at all.