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toast0 on Sept 21, 2023 | parent | context | favorite | on: We are not sustainable

Did you buy it from Apple directly, or a retailer?

If from Apple, you may consider a chargeback. Or suggest that you'll do a chargeback if they don't refund you when you next check on the status of the replacement.

steve_adams_86 on Sept 21, 2023 [–]

Great idea. I did order directly from them. Thanks for this suggestion.

russelg on Sept 21, 2023 | [–]

Companies may retaliate if you initiate a charge back. Not sure if Apple does or will, but you could possibly lose your Apple ID.

https://discussions.apple.com/thread/250418193 https://discussions.apple.com/thread/6474540 https://www.reddit.com/r/applehelp/comments/enfza3/ramificat... https://www.reddit.com/r/apple/comments/9qdynm/apple_not_hel... https://discussions.apple.com/thread/252449855

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