Yes - when the first wave of emails hit EU users several months ago, I complained on HN that I'd be fine with paying for GandiMail as long as I had 6 months notice or whatever.
The email I got today was pretty clear and no-BS, it says flat out that pricing changes are effective in 30 days for "all our existing services and the new Mailbox service" - price hikes aren't exactly fun, but my domain is registered out for a few years already and I'm using their email service for free... so is 30-day notice of a pricing increase _truly_ only 30 days notice? Not really, not for a vendor whom I only pay annually in advance.
Notably the existing, free GandiMail service stays up until November which is the part I was worried about. So this seems fine to me, I am happy to become a paying customer for email and they've made this easy by giving me plenty of time to onboard. Domain registry fees are already cheap, I don't really care about paying a little more to keep my domain. For my TLD it looks like prices are going up the equivalent of 60 cents per month.
I have been freeloading on GandiMail for several years and it's been great. I am happy to pay $4/mo for a standard inbox (at least while I shop around) especially if they are upgrading their product. Currently GandiMail's MFA scheme is pretty crappy/broken so I am excited to see what I'll be able to get in return for my money after they complete their changes.
It's not cool they are seemingly terminating a service I've already paid for. I say seemingly because their FAQ pressures you to opt-in to their new mail service as soon as possible and is vague on whether or not GandiMail will remain usable after November. That's BS to me; I'll transfer out even if it means paying more elsewhere.
You were already paying $2/mo for one of the "legacy" GandiMail premium 50 GB mailboxes? Yeah I can see how this looks much worse from that perspective. Your price is going to triple if you switch to the new premium mailbox.
Since I've only been paying for domain registration while using email for free, I feel that I can't complain as much, at least not in good faith.
Still, both the freebies and the paying customers get 6 months to decide which is all I can really ask for. GandiMail has plenty of room for improvement so as long as they can justify the cost increase, I'll consider staying.
I think we as customers have to manage expectations and at least let the vendor process their changes before making our decisions. That's what the 6-month period is for. If thousands of customers take flight immediately after the announcement, the rest of us might end up with a lesser service than we otherwise would've. It has to be subsidized somehow, clearly domain registration fees weren't doing the job.
Probably no reason, they said forwards will remain free. Hopefully that includes aliases as well, I've got a wildcard alias that is awesome to use.
How do you know they're adding Sieve support? The email just says "Better anti-spam"
The email also says "Stronger email server security" which I hope means they are fixing their MFA scheme - I've sent an email to their new support address to confirm this.
These docs look like they apply to the legacy mailboxes, check the article about MFA and you'll see how limited it is. This is the biggest thing I hope they fix with the new system.
In my Gandi portal I don't yet have an option to switch to "new" GandiMail. I figure their docs aren't updated yet either. Your legacy mailbox probably already supports Sieve.
The email I got today was pretty clear and no-BS, it says flat out that pricing changes are effective in 30 days for "all our existing services and the new Mailbox service" - price hikes aren't exactly fun, but my domain is registered out for a few years already and I'm using their email service for free... so is 30-day notice of a pricing increase _truly_ only 30 days notice? Not really, not for a vendor whom I only pay annually in advance.
Notably the existing, free GandiMail service stays up until November which is the part I was worried about. So this seems fine to me, I am happy to become a paying customer for email and they've made this easy by giving me plenty of time to onboard. Domain registry fees are already cheap, I don't really care about paying a little more to keep my domain. For my TLD it looks like prices are going up the equivalent of 60 cents per month.
I have been freeloading on GandiMail for several years and it's been great. I am happy to pay $4/mo for a standard inbox (at least while I shop around) especially if they are upgrading their product. Currently GandiMail's MFA scheme is pretty crappy/broken so I am excited to see what I'll be able to get in return for my money after they complete their changes.