Hacker Newsnew | past | comments | ask | show | jobs | submitlogin

> I'm not sure why you wrote this as if it'd be a grand technical challenge to implement.

No, I meant that as literally "somehow" as in "has some logic to"... no implication of difficulty. But I can see how that may sound that way.

> Well, from my vantage point I see 2 people claiming it gets greyed out and 1 person (you) claiming it doesn't. ¯\_(ツ)_/¯

3 people is not a large sample size. I did notice an issue where it is grayed out until you select a topic. Which may be partially at play here (which is a UX issue).

My accounts got temp locked because they needed to verify some KYC information. Maybe there is another more severe level of lock that does gray it out. But then I'd need to know way more details about what Stripe thinks the OP did to get that lock before I start blaming Stripe or the OP.



>Maybe there is another more severe level of lock that does gray it out.

FWIW I asked upthread to a Stripe person, and they do apparently grey out the support/call buttons in certain situations.




Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: