I honestly don't understand how any startup can even hope to compete if they don't offer remote options.
Hiring is incredibly tight right now, and I'm sure glad my options are "anybody within ~2 timezones" over basically only people within a 15 mile radius of my office because traffic is horrendous in my city.
Not to mention, how have companies not realized how to build robust remote company cultures over the past 2 years? My city currently has the highest hospitalization rates of any time during the pandemic, so hardly anyone is in the office anyway.
Just don't understand how any of these startup board members or VCs would be willing to invest in companies at this point that prohibit remote work.
Because everyone who seriously invests money in businesses knows that there’s a performance hit you take as a remote company.
People haven’t been paying for offices for the last ten years for no reason.
Engineering is one segment where this penalty seems to be lower. However, engineers seem to be unable to understand that every other function functions better in person.
The tradeoff you’re hoping to make is that the increase in talent pool outweighs the decrease in productivity. People going into remote should acknowledge this.
People keep on saying this but it's just not obviously true.
> People haven’t been paying for offices for the last ten years for no reason.
Companies do so many suboptimal things that this argument isn't credible. We've seen how many organizations can barely limp through a "digital transformation", so why should we expect them to be operating anywhere near optimally along other axes? They could just as easily be paying for office space because of tradition or internal momentum, because it confers status or because it gives executives a feeling of control. (This isn't even speculation: I've actually heard executives say that they want people back in the office to keep an eye on them and make sure they're working hard.)
It's not that engineers "don't understand" that "every other function functions better in person", it's that they disagree—with a pretty reasonable basis at that. Companies pushed open offices on the back of the same kind of baseless assumptions contravening both research and individuals' direct experience, and the push to return everyone to the office isn't any different or better-supported.
> People keep on saying this but it's just not obviously true.
How is it obviously not true? I mean. I love remote work. I started working remotely way before it was mainstream and I'm advocate for it. I've managed remote teams for many years too. Even so, I can't claim there's no performance hit. I just think the performance hit is small enough that in most cases the benefits for people and businesses outweigh it.
How do you balance that against the performance hit of working on-prem?
You can't just hand-wave away the unpaid labor and risk to your life that you undertake with every trip to and from the office. You can't ignore the drive-by conversations you get roped into when you're trying to do head-down work or the overall noise in an office. Yes, in ideal conditions your office might approach what you get working at home, but I've never experienced it, especially given that open plan offices are now an unquestioned default setting.
>Yes, in ideal conditions your office might approach what you get working at home,
In my experience I am more productive in office, lots of other people seem to feel the same. I guess I'm just lucky to have worked in lots of more than ideal offices, or, as seems more likely people's home conditions vary to such an extent that you can't make a blanket statement.
It's interesting to me how everyone seems to agree that remote school and college are huge failures and students are falling behind, but when it comes to their remote jobs, they'll go to great lengths to deny any reduction in efficiency, collaboration, or productivity.
The thing about schools and universities is that took the same thing they do in person and tried to do that online. Remote work requires rethinking what work means, and remote education requires you to do the same thing. I can say that Duolingo is a fantastic way to learn a language because they spent the time and money to make excellent software. Throw in some one-on-one Zoom time with a native speaker and you would far outdo all the language classes I have taken. Imagine an art history class that actually has excellent VR.
Let's separate kids (say younger than 14) from older teens and young adults here. I would agree that remote learning just feels like a disaster for the younger ones because kids just don't sit quietly for extended periods of time to learn. Older teens and young adults probably have developed the skills to sit down for long stretches. I can honestly say classroom instruction is the worst way to learn for me. By myself, I can read, re-read, take notes, watch a video and rewind, do additional searches for more background info, etc.
This does come to another point: some work and some study is physical and some people do not do well by themselves at home. I am not arguing that everyone has to work remotely, but think of the quality of life improvements if most folks get 2 hours back every day, if they have access to their kitchens to make lunch, if they're not burning gas or clogging metros, if they're sick, there's no way to catch their cold, and if housing gets expensive, they have the flexibility to move to a cheaper area.
perhaps if you are driven and understand what you are supposed to be working on remote work is not a tall order. School, on the other hand, is not intrinsically as interesting as whatever career you chose. You don't get paid. You are younger (and thus may be less able to concentrate on boring tasks).
They are different. In some contexts more than others but still different. I love going into the office but pretending its magically more efficient is a bit silly. I like getting distracted at work but don't think it makes me more valuable to the company. I certainly don't write better code at work - if anything my home office allows me to shut out distractions more easily (a luxury not everyone has). This entire argument is silly - not allowing remote work is denying a large portion of a workforce. That workforce may or may not be better or worse but its certainly cheaper for the employer. Why deny yourself a large talent pool?
> School, on the other hand, is not intrinsically as interesting as whatever career you chose
Also, modern mass-schooling was built largely on the model of, and to prepare to, industrial production processes.
People get taught at early age that they have to go somewhere to listen to some authority, who will assign them tasks they may or may not care about, and they will be rewarded if such tasks are successfully executed. Tasks will become increasingly complex with time, but such progression is largely not managed by pupils. They are controlled very strictly at every step, and there is little or no flexibility or power for them to control their day: they must congregate in specific buildings at specific times, and then act as requested.
Is it surprising, then, that most of them might need such structure reproduced later in life...? Maybe if we taught them more self-direction earlier on, there would be a smaller risk of "loss of productivity when unchecked".
Online meetings are worse than in-person meetings.
Meetings are not the core work activity, they're a tool to achieve the real job of building a product.
I can build a product even better if I don't have idiots setting up 200 meetings and I don't need more than a few short meetings with my reports to get things done.
And there is an argument to be made that the better the tech is for online meeting, the worse everyone's productivity is.
I wasn't bogged down by all these meetings 15 years ago and I was building products remote just fine.
Also the more non-agile agile coaches poison companies with their crap which goes against the agile manifesto (like scrum) and impose more and more meetings (standups, retrospectives, backlog grooming), the lower everyone's productivity is.
In education, the current model is that the educator is filling the "empty vases" that students are with knowledge. I find it completely stupid and I think it doesn't work for most people (especially boys, no wonder they fall behind in education compared to girls).
That model doesn't work in the online world because online meetings are sub-par.
Besides, the only valuable thing I send my kids to school is so they can socialise with kids their age. The crap teachers are teaching is mostly useless and they can learn it by themselves even better and without having to wake up at 7am.
remote learning and colleges remove the element of physical social interaction between students (and to a degree, teachers). This element is important for learning imho.
remote working removes this very same element, but because nobody cares that an employee doesn't learn, it is irrelevant.
But certainly remote working affects on-boarding new people, and not just knowledge wise, but also team cohesion and ability to align together. However, i am willing to give all that up, because i do prefer remote working myself - purely selfishly, because those problems it causes aren't mine.
The employee cares, but most employers do not. That's why changing jobs every couple years gets people 20% pay increases these days but they're lucky to get an inflationary raise at their yearly review.
Employers might not care in the short term, but in the long term they have to, because the general skill level of the labour market will be significantly diminished.
As long as individual employees are willing to invest in themselves and change employers, this isn't a problem. Employers have effectively off-loaded the cost of career development fully onto employees. This is even more true at the low end of the career/pay/skill spectrum.
Anecdote: I have a friend who manages a large food production plant in middle America. He constantly gripes about being unable to find skilled welders to maintain the giant metal vats used to mix/cook/etc ingredients. But, he's reluctant to start any sort of apprenticeship program because it costs money. He'd rather keep the employee churn and bitch on the internet instead of up-skilling existing employees or creating a training program for new employees.
So I am low functioning because I have a human brain? Task switching is not free.
I have never been a member of an organization with more than three people who didn't have at least one member incapable of understanding headphones mean "don't talk to me".
Informal conversations happen in team chat now so it can be asynchronous, I never miss overhearing something relevant in the team room because I am away at a meeting, I can sync up at my convenience.
I suppose I can only speak from my experience. I can see definitely how many corp onsite environments are awful. There are productivity killers both onsite and remote and there are no absolutes. If we assume a 'good' remote vs 'good' onsite environment, collaboration is easier and faster onsite. Yes, you need to be very careful, and in my case we are super conscious of 'maker's time' and respect it with discipline.
If there is a performance hit for your remote teams, then I suggest you look to your own teams and employees for the root cause.
I have been in plenty of organizations that actively cripple their remote workers' performance, and others where I have been my most productive. Remote work productivity depends directly on the culture surrounding it.
If you believe a remote team will be less productive, then it becomes a self-fulfilling prophecy. Instead, set clear expectations that your team can excel, and then ensure the culture enables them to realize that potential.
Sure, this philosophy can go only so far, but -- without that foundation -- the results will only fall short of your expectations.
The 'you are doing it wrong' argument cuts both ways. Having an office does not magically make you more productive. You also need to cultivate an adequate environment to allow makers enough focus time and not randomly interrupted any time.
There are lots of reasons why you might suffer a performance hit when working remotely. Sure, most are probably solveable with enough cash but there are plenty of things that are not:
* One of your prized developers lives by themself and suffers bad anxiety from being alone all the time instead of in the office
* Your 10 year old production systems are designed from the ground-up to be secure from inside a single network. Sure you could add VPNs but then you get a load of other issues
* There are people who will only focus when in the office, too many distractions at home and they are less productive. There is no objective way to measure productivity and also what drop would be acceptable so how do you fairly appraise people when you can't see how they interact?
* Juniors trying to learn on the job is 100x easier in-person.
* All manner of issues with onboarding, hardware, network problems, unannounced disappearances from people that you need to speak to (as opposed to them being in the office and they tell you they need to go to the doctors).
Not saying that I don't want to fix these since we need to use remote working to survive probably but you can't pretend these are just things that can be fixed.
The story is always the same. If you're in the office you don't need to prove you're working: you obviously put in your 8 hours, even if you had 3 coffees breaks, played ping pong, smoked a pack of cigarettes watched a few youtube videos with your friend, checked social media.
If you are home, you may do a subset of the above non-work activities - but you're either producing some amount that is reasonable for your manager or you're not.
A lot of the employees in my team were working longer hours than when they were in-office.
In my experience performance reviews are a joke and based more on luck than anything else (was the project a success or was it cancelled?), so your manager's perception is more important than anything else to you keeping your job.
Being remote you miss out on a lot of socialisation and employees may leave your company more quickly (and don't get nearly as attached as they would with a in-office workplace), but they'll definitely produce more.
I am curious. I guess it also depends on the company, but endless meaningless meetings is pretty popular. With online teams, do you feel like there is the performance advantage?
I'm not sure I follow. Endless meaningless meetings is an orthogonal problem. Regardless of remote vs on-site, I try to avoid meetings without a clear agenda, purpose and inviting only relevant parties. Not inviting people just to 'keep them in the loop', we have meeting summary/notes for that. I encourage team members to decline meetings they do not feel will be valuable, exercising their own judgement and with an explanation to the organizer.
>We've seen how many organizations can barely limp through a "digital transformation", so why should we expect them to be operating anywhere near optimally along other axes?
This is an excellent point that I'd never thought of. It demonstrates that a lot of companies resist change at their own peril, and not because it's the shrewd thing to do.
> Companies do so many suboptimal things that this argument isn't credible. We've seen how many organizations can barely limp through a "digital transformation",
But startups [1] (the original context of this thread) aren’t “digitally transforming” themselves, they’re trying to create completely new approaches to outdated ones. The question is: Is the increased friction of remote communication a competitive disadvantage when in the company formation stage? What about the growth stage? If so, does the extra friction overwhelm the company’s other strengths, like market demand?
I suppose we’ll see in ten years or so if any/many unicorns emerge that started as fully remote. [2] (My guess is that we’ll still see most startups were not fully remote.)
[1] The YC definition: Venture-backed, huge growth, winner-takes-all, etc.
[2] Someone please start a spreadsheet/investment fund.
>We've seen how many organizations can barely limp through a "digital transformation", so why should we expect them to be operating anywhere near optimally along other axes?
This is a bad argument. Just because they do one thing poorly (in your opinion - no proof) that doesn't mean they're wrong about remote work. Quite ironic considering you called out the other commenter for bad arguments.
In any case, the proof as always is in the results, not internet arguments. If remote work produced better results at lower costs, more companies would adopt it. If remote work is not a competitive edge, then it probably doesn't matter in the larger scheme of things - IMO.
It doesn't mean they're wrong, but it means there is no reason to believe they're right either. Doubly so when there are a lot of other plausible systematic reasons for companies to do something!
> Because everyone who seriously invests money in businesses
You're right, so let's follow the money...
I regularly work with investors who acquire businesses (AUMs are typically ~$1B, I guess that is serious enough?).
> knows that there’s a performance hit you take as a remote company.
- I don't know a single one who deliberately has said "there is a performance hit if they are remote, we should switch to in office to increase performance".
- I know of no industry study that is able to quantify this.
- "People haven’t been paying for offices for the last ten years for no reason." People have also have been enforcing 40 hour weeks and argue open offices are better for performance. We still haven't agreed either of these are true. Thus, this is a poor argument.
I actually don't have any concrete evidence for one way or the other, but I do know there isn't unequivocal evidence that confirms your statement to be true.
> I don't know a single one who deliberately has said "there is a performance hit if they are remote, we should switch to in office to increase performance".
Because you can’t. The decision to go remote is a one way door.
> People have also have been enforcing 40 hour weeks and argue open offices are better for performance.
Open offices are a management trend and hardly universal among successful companies. Whereas remote work is an extreme aberration from the norm.
I have been at three companies since the pandemic started, all of whom you would know. All of them struggle with performance management and output of remote teams, regardless of if they are public about it.
Branch offices isnt remote, and contractors are mercenaries.
Look, I think there is not "one" answer to this. I personally can't think of anything worse than complete remote. Its isolating, difficult to understand the entire company and everything requires explicit communication. Some companies do this well, Most do not.
However I have worked with fully remote workers, and they love being remote. I don't know how we sensible accommodate both modes of working.
Yes they are. Any time you have one or two employees on your team but in a branch office, they are effectively remote. This happens a lot a bit companies and has been happening for a long time.
>> I don't know a single one who deliberately has said "there is a performance hit if they are remote, we should switch to in office to increase performance".
> Because you can’t. The decision to go remote is a one way door.
That's pretty hand wave-y. If there is money in it companies will do it. It wouldn't be much different than moving an office or factory.
> That's pretty hand wave-y. If there is money in it companies will do it.
Right. And if there was concrete evidence that this was the case then investors (especially controlling interest ones that I work with) would DEFINITELY being doing it.
The last two companies I've worked for where 100% remote, in both of these places engineering was a lot more productive. I personally invested less total time in work (about 7 or 8 hours total) and got a lot more done.
Both of these companies had a culture of writing things down, so everything was documented, an all important conversations where posted in the open for anyone to see. Everything is searchable.
For the kind of work I do (web development) in-person interactions are only good for middle managers that enjoy micro managing as a way to justify their job.
What does not work is to try to keep doing the same things you did in the office in a remote way. You need to adapt to the new context.
If your company went remote and suddenly you have 5 video calls a day, you're doing it wrong. Of course it will be worse and less productive.
The reality is that most managers have done little to no thinking about (nor have they ever been formally trained on) actual management. So when taken out of the environment in which they "learned" to manage, largely through example, they have no framework or theoretical knowledge to fall back on for what effective remote working looks like.
We have a hybrid working model but some of our employees are genuinely remote and never come to our in-person offices.
It works well but it takes co-ordination effort by leaders to make it work.
I think there genuinely are benefits to in-person work for certain collaborative elements of work but it makes no sense to just say "there are productivity costs to remote work" without actually answering the key questions, namely:
-For what kind of roles?
-For what kind of tasks within those roles?
-By how much? Does any loss of productivity get made up for saving office costs, commute costs for employees, lower cost of living? If your productivity goes down but it's by less than costs... well maybe that's ok actually!
-Have you quantified other benefits like retention? Even if a remote employee is now less productive (not proven tbh) they are still more productive than the new hire who isn't up to speed on your tech yet, not to mention certainly more productive than the person who no longer works for you and the people who have to interview their replacement.
It's bizarre that people say, well there are costs and benefits to remote, without actually even attempting to quantify them.
> Both of these companies had a culture of writing things down, so everything was documented, an all important conversations where posted in the open for anyone to see. Everything is searchable.
That's one of the key factors for remote work success. Tribal knowledge stops working when team goes remote. Especially onboarding sucks because there's nobody who could just drop by and help you with first steps. It's harder to do when remoting. Last two places I've worked had nothing written down and it was colossal waste of time trying to get started because knowledge was scattered among people, some of whom had already left the company. I mean, you know that you're hiring for a particular position, then ensure that everything needed is either taken care of or written down and accessible. But no, I needed to waste first weeks just piecing needed information together. 1/10, would not do again.
In my opinion, any tool that allows teams/individuals to publish/post updates and subscribe to other teams/individuals' posts or updates can work. Bonus points if you can have threaded conversations (like HN), examples:
We also used slack (or equivalent... also used hipchat, and even jabber before that) for ephemeral, one off, non important stuff. And then a lot happens also in READMEs, Merge/Pull Requests, Gitlab issues, helpdesk tickets, etc. Not much use of emails other than for notifications.
At the end of the day everything has a link and things can reference each other.
I think what most companies are missing is a way for employees to "post" and "subscribe" to updates that are interesting for them.
"People haven’t been paying for offices for the last ten years for no reason."
Ah yes, the magical world where office politics and power dynamics does not exist.
Back in the real world at a certain corp I am closely familiar with there are 3 redundant projects that do the exact same thing and it takes 2 months for a new joiner to be issued with their work computer, and two more to get an admin account so they can start development.
For a basic non-engineering example, think about B2B sales. How much of a typical B2B sales cycle involves phone calls and emails and video meetings versus how much involves in-person meetings? Hasn't the first part of that more or less been "remote" since well before the virus?
To an extent, I think a large part of this view, as other comments have noted, might involve things like expensive office leases, etc., and to a certain mindset - realizing that a company doesn't necessarily need much of a physical presence highlights many varieties of poor longterm decision-making.
I have done B2B sales since the shift to remote work.
The nature of the work actually highly lends itself to being in person. Even remote workers will be on some physical location the majority of the time.
COVID changed this, and not for the better. It is much harder to do remote.
There's no reason for the sales staff to be in the same room as eachother. Plenty of B2B deals happen remotely, even pre-covid. I don't recall any customers coming on site at my last B2B company and there's no way sales had a travel budget. Remote workers are equally or better suited to occasional visits to customer locations anyway.
All the places where we had B2B sales, we've had a travel budget. Ironically the sales "offices" were usually one person in a territory. But they were very much out wining and dining big customers.
We also had a telesales team, who were centrally based, and they totally could be remote workers.
> I don't recall any customers coming on site at my last B2B company and there's no way sales had a travel budget.
That sounds odd. Maybe the company was so big you weren't aware of these things or the company wasn't mature and only had low value contracts. But eventually all b2b software goes to enterprise and that means face to face time with clients, expense accounts for thousand dollar dinners & travel budgets large enough to get global services status.
~30 year old company when I was there 10 years ago. 100 employees total, half of them customer service. I spent half my time supporting sales. It was pure telesales.
My employer believed as you are claiming, and so we had office space. I had to fight tooth and nail to keep my work from home part time schedule pre-pandemic because they were so obsessed with people being in the office. Then the pandemic hit and they saw no discernable loss in productivity. They no longer require people to come in and in fact we expanded our hiring to allow remote workers because there was 0 reason not to.
> Because everyone who seriously invests money in businesses knows that there’s a performance hit you take as a remote company.
Yet, VC investments and returns soared in the last two years they were all working remote.
> Engineering is one segment where this penalty seems to be lower. However, engineers seem to be unable to understand that every other function functions better in person.
Sales, Marketing and Customer Support departments in typical tech companies have had a sizeable fraction of their employees located outside the office for some time now, long before Engineering.
Office work aids productivity of some functions. There is no good reason, IMO, to make sweeping universal statement about productivity.
This. As someone who works remotely and loves it, I’ve observed this on HN for years. It’s like engineers can’t (or won’t?) acknowledge that other roles in an organization go beyond staring at lines of code on a computer screen.
Hell, even product managers I know like coming in to an office to collaborate on the big whiteboard wall they can’t fit inside their home.
And even within the engineering roles, the more senior you are the less your job is about staring at a screen, and the more it benefits from face-to-face collaboration.
I've actually considered taking a pay cut just so I can go back to slinging code and not worrying about much else.
There's a bunch of things about 'being in an office' that aren't so much about 'being in an office' as they are 'not being in your house'. Cynically, you could point out some power dynamic - symbols of you being part of something 'larger' than yourself are often parts of offices (big or small), and you're submitting yourself to some rituals shared by your colleagues and (many?) others in society.
BUT... there's also less responsibility for maintenance - offices often will have cleaning/maintenance, decent hvac, etc. They can provide a standardized work environment that helps legitimately separate 'work' from 'home', which many people need help in doing (even pre covid).
Yes, you get the big whiteboards and maybe other equipment that just doesn't make sense for a home (big copiers from decades ago, etc) as well.
Just to offer a different perspective, I worked in a "normal" blue chip company, and people in most roles (finance, marketing, sales, logistics,legal) preferred by far to work away from the office the days it was allowed. Only R&D (for obvious reasons) didnt have that chance and even then it was not unheard of. Going to an open plan office destroys your soul.
everyone who seriously invests money in businesses knows that there’s a performance hit you take as a remote company
That's an interesting opinion, and very different to my experience, because investors were the first group of people I encountered who really embraced remote work. Two decades ago I worked for a company that had remote meetings with investors, remote board meetings, and that did work remotely. We had full time remote staff hundreds of miles away. The company paid for video conferencing hardware and ISDN lines for some of the staff. Most investors I've met since, including ones who invested in things I did, had no issue with remote work and understood the economics of it very well. I definitely don't think any of them believed fully remote companies were less effective, and I'm pretty sure they were happy money wasn't being spent on fancy offices (although I never grew a business enough to really get to that point to be fair).
I'd be very surprised to hear that the idea of remote work being less effective was coming from serious investors.
it's possible that remote meetings are effective for those investors because they have a narrow band of requirements from such meetings (gathering information and analysis etc), but effective for long term employees who would benefit from physical close-proximity (the water-cooler style propagation of ideas for example).
effective for long term employees who would benefit from physical close-proximity (the water-cooler style propagation of ideas for example)
You can still have those when you work remotely. There just needs to be a mechanism set up to actively share things - where I work at the moment we have a weekly "web engineers" huddle to share ideas, tools, and articles we've found. We have Slack and stuff as well obviously, and we talk to each other, but there needs to be something slightly more formal when you're remote.
FWIW I've also worked in companies that had no "water-cooler chat" despite being physically present. You have to consciously want to talk to people, and some companies are full of people who just don't.
> had no "water-cooler chat" despite being physically present
i'm not saying that just because one is physically present that this would occur - i'm saying that for this to occur, physical proximity is a necessary (but insufficient) condition.
Making this process of osmosis more formal just defeats the purpose - after all, these huddles and idea meetings and "demo days" already happen in a remote setting (at least, if your company's management decides its worth the time to replicate it remotely).
> The tradeoff you’re hoping to make is that the increase in talent pool outweighs the decrease in productivity.
No, the trade-off is being able to hire the best people possible instead of the best people who will work in the office. Honestly, the office has been dying since 4G and high speed internet got everywhere. Offices should be optional - there if you need it, there for meetings, team work sessions and presentations. We don't have to work like it's 1998 anymore.
Please try and remember, as many people won't take a fully remote job as will not take an office bound or hybrid job. Lots of the best people are not interested in remote, so you're not going to get them by enforcing remote.
Meanwhile in Palo Alto, I was spending hours every workday trying to get a Terraform apply to complete without crashing out thanks to my apartment's crappy, crappy internet connection. Hell yeah, remote work!
I do go to offices occasionally, as we have an on site data centres and I have to do things to it, also meet up every month or two with teammates to go for beer.
I can't get any of my normal day-to-day work done in the office because of the crappy internet. I don't have 4 monitors there either unlike at home.
If a business takes a performance hit, perhaps their talent acquisition, organisation, process flows and leadership are sub par?
Don't believe me? Wait till you lose your best performers because you want them in an office. There's a bigger performance hit you'll take there, along with staff who are demoralised and stressed out with one eye open on the job's market, trying to drop kids off or whatever else they need the flexibility for.
Remember my post as a warning the next time you espouse this view, because it's inaccurate and it isn't valid in every single case.
Even if all of this were true (which I don't think anyone seriously believes anymore), there is still no way startups can compete right now without remote offerings.
The only reason I would consider working in an office full time (and I already live within commuting distance of a major tech-hiring metro) would be for $450K total comp or higher. Plenty of big companies can offer that these days, but startups are still going to mostly pay $200k as an upper limit (since they have no RSUs to throw on the pile).
There are plenty of companies that offer remote and total comp in that former range, there is absolutely no way you're going to hire any talent as startup now without remote as an option, even if remote were sub-optimal for your long term development.
There is a precisely zero percent chance that customer service works better in person. I have done it personally. My mom did it for over a decade from home. Engineering is not the only task that can be done remotely.
I actually work in customer service for a tech company right now. We do some days in the office and most days remote. Being remote is worse for productivity. For instance, when I need to ask a team mate a question, they respond in slack at their convenience. At the office it takes 20 seconds. Communication and collaboration seem orders of magnitude more difficult remotely.
Yes, client services can be done remotely. Yes I like not having to commute every day. Yes, I can see the number of tickets we close and remote is just more unproductive.
> I can see the number of tickets we close and remote is just more unproductive.
I used to work in that area. We had someone on the team that would go through open calls that were waiting for a response, phone the user at 3AM, not get a response, and close it with "assume this is fixed, please reopen if not".
He was far more productive than the suckers who spent 6 hours fixing a single fault.
I mean, why couldn’t you have some version of pager duty for people who are (apparently) on the clock and in the critical path of support calls?
Remember years ago MSN Messenger had that buzz feature that would let you shake the conversation window for your contact? You could recreate something similar by eg force-enabling Slack alerts for specific keywords.
My company (management consulting) has smashed profitability records the last two years. A large part of that was not having office expenses and not doing in-person events. It’s completely apparent that many people used the office as their social outlet, with little work of value happening during those interactions. We are more productive in fewer hours.
Beyond that, our clients are seeing increased success on their major initiatives — communications are much easier when handled digitally as it forces some amount of PMO hygiene if you want to get anything done.
I actually am noticing a bifurcation of companies: the ones who pivoted to full remote indefinitely are able to pay more and are winning the war for talent, particularly in engineering roles. On top of that, it turns out out in-person isn’t so great or efficient when over half your meeting participants are virtual: everyone in the meeting room needs their laptop open anyway for the camera and hot mic issues abound.
Personally, I’m not going back. If they try to push us back, I’m getting another job. This is why employers pulled back on trying to bring everyone back — one of my clients who announced in October they were requiring everyone in-office in January saw 30% of their engineering staff walk out the door over the course of 6 weeks. That’s apocalyptic, it will take them a year plus to recover as most of their teams are now in the “on-call death spiral”. They are now permanently hybrid for all roles, not just engineering.
Does everybody really know this? How do they explain all-remote unicorns where all the departments seem to be able to be effective remotely? My experience having worked at a couple of them now is that people are more productive once async working really takes hold.
While I agree with your comments and find them very true, it must be said that widening the talent pool means hiring high skilled professionals for the same or less money. The remote penalty can be offset by a stronger team in a cost effective way.
This is very interesting, as marketing is usually cited as one of the ones that is "impossible" to do remotely due to the high level of collaboration on very visual elements.
> People haven’t been paying for offices for the last ten years for no reason.
Companies have been paying for open plan offices for years. When I first started my career I found it bizarre that open plan offices were in any way considered suitable for programming problems.
However it's evident that many companies haven't got an issue with handicapping their staff in this way.
People being asked to handler cost reduction haven't got an issue with that. The company is an abstract entity, and if it could think, it would certainly have an issue with handicapping productive employees.
I would rather point out the dishonest personnel, paid to reduce costs by x, who won't hesitate to sell some brillant ideas that will ultimately cost the company 2x to 10x. Elsewhere. Making sure it isn't clearly noticeable in the short term.
There’s also the mechanical money aspect behind it, if you pay bay area money to someone who lives in Idaho Falls, at some point they’ll be like “well my house is paid off my retirement money is full and life costs nothing here and I already live here, why would I work here 60 hours a week when I could enjoy life?”. Doesn’t happen the same with your bay area employees.
I plan on working well past retirement age if I can continue to be remote. I actually enjoy a lot of what I do at work, especially now that the most painful parts are mitigated or eliminated. My career path now is just to work fewer hours and be picky about where I do work to keep doing what I enjoy. I can't see myself going into the office in my 60s but I could definitely imagine doing part time remote work.
There's still a market for in-person jobs/workers, and people are willing to relocate as they did pre-pandemic. It might be significantly smaller, but if it matters enough on both sides to be in-person, I think it's a factor to consider when growing a team/picking a job.
While I don't have hard numbers, I know a few founders who are seed-stage and need to hire only 2-3 people; they want to be in an office (safely) in their early days. (Who knows what will happen as they grow.) Likewise, many job seekers I talk to want to be in-person and working alongside colleagues (safely) because they miss in-person interactions.
To your last point, I don't know if any angel investors in YC startups take into consideration a startups' willingness/unwillingness to be remote as a signal for whether they should invest. My guess is that there are better signals (technical founder, past experience, progress already made) that are more important deciding factors.
For very early stage (2-5 people) companies, I understand. You're building the business together, will be making tons of moment-by-moment changes, and the working relationship is critical, so I understand. We took that approach initially at the startup where I work.
Once you start to grow significantly, though (series A or later) it's just become much to prohibitively difficult to hire significant numbers of great people if we limit ourselves to the teeny area around our office. This is especially true for some hires where we need specialized expertise.
Companies love to crow about diversity, and one of the primary reasons they give is that diversity is a natural consequence of searching high and low for all the best people. Imagine if you limited your hiring to only brunettes with green eyes. Limiting your company to a teeny geographic monoculture is no less absurd. This is why I think VCs should take a long hard critical look at any growing company that is not willing to expand their geographic diversity.
There seems to be a maddening amount of head in the sanding by execs/VCS etc. I work at a company that’s been fully remote for 2 years but they keep trying to target a Return to Office date that keeps getting pushed back.
Just see the reality, accept remote is going to be permanent and invest in making that better for everyone.
I work at a company that’s been fully remote for 2 years but they keep trying to target a Return to Office date that keeps getting pushed back.
Likewise, and it's maddening, because I don't have any sense of long term stability to invest in my home as I'll have to move if the Return to Office actually happens.
I guess most execs/VCs are the kind of people who spent most of their career at "McKinseys" of this world, and this all they know. They want to return to their comfortable baseline.
I think organizations should be free to shape their own culture, and candidates can chose where they wish to work as well. Maybe the remote/in-person ratio will skew towards remote in the future, but there is no need to deny others' preferences as well. Remote work isn't a "right". There isn't one way of doing things that works in every situation in every industry in every country/culture. People are different, some are more social, some are less, etc, etc. Personally, I enjoy working with others, I love the little personal interactions in the hallway especially with people who I don't regularly work with, and it furthers bonding in our organization. But we're a vaccine company so there is literally no way for us to be remote anyway.
A company with a few people vs. a company with a lot of people are two different beasts. If things are not rigidly defined, it can be a lot more effective for people to be around each other, especially in the phase of spontaneous brainstorming or kitchen conversation or happy hour drinks. Most new companies aren’t hiring super experienced engineers to grind out a high risk venture, and maybe those are the people least affected by remote. Much harder to train or onboard someone who’s remote if you’re starting from 0.
Maturity is correlated with age, but age isn’t as strongly correlated with talent. Just because a team is just as capable working remotely doesn’t mean they’re as generally capable as a different team that’s more effective in person.
How do you reach the same level of effectiveness teaching or debugging math problems on a whiteboard without investing a lot of time asynchronously?
Our focus was originally on shared whiteboarding (PdMs + devs) but in 2020, for obvious reasons, schools started contacting us and using the tech for remote/hybrid teaching.
But it's true: the real-time part of teaching/writing/debugging is critical in the learning process. For this same reason, many of the teachers we work with use our app to share a piece of paper in real time. Similar result and you don't have to own a whiteboard.
(if you get a chance to kick the tires on it, I'd love some candid feedback)
Saw a developer position recently which stated remote, but with expectation to come into the office twice a week. This would include workers from quite far away who would likely spend the day travelling, or have to spend two nights a week away from home.
This seemed very odd - why would I need to schlep my laptop to come into the office to do the same job I do at home? I mean the occasional on-site is fine, but twice a week?
My conclusion was either that they wanted to have two day-long onsite meetings a week and damn the productivity hit and travel costs (Red Flag #1) or their management was deeply insecure and had to somehow justify their existence (or a property rent payment) by dragging their dev team into the office (Red Flag #2).
I mean either commit to remote or stick to on-prem, but this made their management look like idiots.
I actually wrote a blog post about this divide of how some people really prefer to work in the office, whereas for others it's a non starter, at least after the pandemic showed to us that remote work is very feasible in this industry "Remote working and the elephant in the room": https://blog.kronis.dev/articles/remote-working-and-the-elep...
In the long term, i only see this divide growing, cultures forming around each of the approaches based on what works for different types of individuals. Who knows what that will look like in a few years.
Wherever you may be hospitalised people are surely a tiny minority
People may not be in the office because of the isolation policies after getting in touch with someone with the flu, which is common, as usual
Even if this number slides to 50% in a few years, we've accelerated what would have probably taken 20 years or more of transition in to just a few years. The impact on every city and region outside the historical major growth centres will be huge.
We are just in the opening phases of that change. A big %# isn't the only indicator of change, it's the amount relative to pre-pandemic.
Good point. I live in a big city (Washington DC) and I'm a huge fan of remote work. I like living in a city but that doesn't mean I want to spend hours every week shuttling back and forth to and from an office. My job went from pandemic-remote to forever-remote and I love it.
Some people will take their big city salaries and move to rural areas. More power to them. After the pandemic, I figure we can all get together once a quarter or whatever and socialize. Otherwise, we can focus on getting work done.
Meanwhile, I'm happy to see some startups trying to fix the "remote (US only)" stuff.
It could be a great business. On one hand, many great talents (including me) around the world are blocked from these opportunities (like those from India, Russia, China, etc). On the other hand, many companies would like to have great talents with lower cost, but most of them don't want to deal with the hassle.
Small companies really can’t fix this. It means having the capability to legally comply with whatever US and foreign laws govern the hiring of a worker from that country. If you’re a tiny startup, there’s little incentive to take time to incorporate in a foreign country on the chance this potential hire is a superstar. So you work out some kind of contracting arrangement instead.
There are a bunch of companies out there that provide this as a service - remote employment. They setup a company in each local country and handle all the tax and legal implications.
Sorry if I didn't make myself clear. I was saying maybe there could be startups tackling this issue, and offering their solutions as services, making the process as easy and smooth as possible.
There should be quite some companies are willing to pay for this kind of service, because remote working is booming, and the compensation varies a lot in different parts of the world.
Usually this gets done "under the table". I don't think there's anythibg really preventing it stateside since labir protections are flimsy and are there only for citizens /residents.
Be interesting to know for the "remotes" how remote is remote. Some are localish remotes, some are world wide remotes, and some somewhere in-between.
One of the problems seems to be ( and I'm sure some start up will try to solve this) is employing people worldwide has a lot of legal issues with regards to local employment laws and payment issues.
I think a common solution to this is that if you want to be a remote worker with a worldwide employment pool, you need to set-up an entity from under which to invoice, whether that would be freelancing or having an LLC, and then you take care of your taxes, healthcare, and so on yourself. At least this is how I know everyone (myself included) do it. It's not really complicated, you just need to hire an accountant, and company formation usually is also not expensive.
The more common this becomes the more likely people in the US (where most people are trying to work) take notice and enforce existing labor laws, and push for more regulation.
I’ve worked with people doing this in the past and they almost certainly are contractors in name only. That is they are essentially full time employees operating as contractors to skirt legal issues.
askonomm wrote remote worker, not remote employee.
A remote worker can be an independent contractor and easily not run afoul of employee/contractor distinctions, especially because a lot of those distinctions have to do with being at a certain place at a certain time, and being locked to one client.
Yup, remote worker not employee. That being said, I'm officially a contractor, but I always work for just one client at a time and usually for many years, from Monday to Friday, just like one would with a regular job, except of course remotely. With my current client I even get paid vacations, while still technically being a contractor.
That’s exactly what I’m talking about. You are essentially a full time employee in all but name.
Here’s one of the tests. Notice vacation is explicitly called out.
> Are there written contracts or employee type benefits (i.e. pension plan, insurance, vacation). Will the relationship continue and is the work performed a key aspect of the business?
Your employer is clearly treating you like an employee while paying you like a contractor. This kind of thing is common. But the more US jobs get outsourced like this, the more likely it is that people will notice and demand enforcement actions.
I wonder how would one enforce this. I invoice once per month for the hours I logged (that might include vacation hours), but the invoice itself says "Software Development Services {month} {year}". Or do you mean we wouldn't be able to have vacation as part of the contract? Or not allow a contractor to work for one client for more than X time per year? Seems pretty tricky.
And how or who would enforce this for me, who is an Estonian citizen, Argentinian resident, and operates from under a USA based LLC as a non-resident USA company owner, working mostly for European start-ups? Which country would do the enforcing in this case?
Enforcement is relatively easy. Many US states regularly pursue enforcement action for misclassification of employees.
Companies already report how much they pay contractors to the IRS and state tax agencies, so spot checking companies paying a large percentage of their total wages to contractors is the easiest way to do it.
If you’re being paid by any American companies, the most likely theoretical enforcement would be the state the company is based in.
the US would want to enforce it, not so much to be nice to Estonians / Argentinians, but to to stop US companies bypassing US workers by going overseas and bypassing laws to protect employees.
They can do those things. But that’s not what most employers want in my experience. And it’s not how most of these relationships operate.
For an example see the response by the OP below.
The remote worker is treated like an employee except for how they are paid.
Few of the distinctions have to do with being in a certain place at a certain time. It’s more about controlling how they work. And in most the examples I’ve seen, remote workers are expected to be available during a certain set of hours, they must do the work in very specific way, they are forbidden from subcontracting, they are provided tools, the work is expected to continue long term, and the level of control generally prohibits them from working for multiple clients at a time.
It’s common for businesses to ignore these guidelines, but the more common it gets for companies to outsource work this way, the more news stories you’ll see and the more likely enforcement will happen.
I think most "remotes" are within time zone-proximity.
The employment regulation burden is also massive for going truly global-remote.
Australia and NZ for example have strong employment laws AND do not overlap time zone-wise with most of the rest of the world. We have some great talent here but it's often too hard to make it work.
Disclaimer: I made https://rafo.com.au to collate remote jobs that work for Aussies & Kiwis.
There are certainly companies looking for talent that is only time-zone friendly. Having run an engineering team co-located in SF & Beijing, I know how hard it is myself to be working odd hours for standups, product syncs, etc.
That said, there are other companies that are hiring truly global. I know OneSignal is one such YC startup, having hired somebody during the pandemic in the Netherlands.
Last year alone, YC startups hired across over 40 countries. I can dig into more data re: how many were US-based companies hiring abroad -- that's a good distinction.
Thanks Ryan, I'd definitely be keen to see what insights you glean from that data, and I am also interested to hear which other YC startups hire global-remotely as I'll add them to my site :)
I dunno bro, contactors generally dodge the employment law issues. That's why a contractor charges out at 110 an hour whilst an employee would be happy with 50.
As someone who prepandemic was contracting back to nz whilst living in south america and now is starting to hire contractors, NZ and OZ don't represent good value spend in comparison to many other countries that have great people also but are getting paid 5 instead.
I have friends back home I would love to bring on to my team but the thought of paying them gives me shivvers.
it's also hard to work with people across hemispheres because of daylight saving time. I'm used to the hour difference I have with people I work with in Europe but I have no idea how many hours I'm separated from Australians because it changes 4 times through the year.
no? if I create a meeting at 9am pacific zone that happens every wednesday it will move around for people in australia being a different time throughout the year. Meetings are also not the only reason to want to know what time it is for colleagues. There is also setting up on-call and knowing when to message people.
There's companies that specialize in global employment*, either by being employers of record in the employee's country and managing all that means, letting the actual company that wants to hire the employee not worry about that. Some similarly assist with contract positions in such situations
letsdeel.com and remote.com are two such companies that provide this kind of service.
* well I should actually call it global HR, not employment.
Payment in remote countries is a solved issue, by the likes of GlobalizationPartners or via.work
I've been working for US companies while living in Mexico for years. 100% legally hired in my country, with all the benefits and even equity from the USA startups
It isn’t that difficult to sort out issues wrt to employment laws. The bigger issues are probably due to data sharing/privacy concerns, threat of legal action by local Governments and problems with teams working in very different time zones.
Yeah, I'm sure it can vary widely; we try to stick with US timezones, which at least brings all of South America into play. Deel is really great for the legal issues of onboarding international folks.
I see a ton of comments from people on both sides of the issue, saying that either a) "I can't stand remote work" or b) "I'll only ever work remote from now on". This seems to imply that employees at non-remote-friendly companies will gradually leave to work at remote-friendly ones, and vice-versa.
If that's true, over time we can expect company cultures to start becoming more homogenous (and therefore more strident) in either their pro- or anti-remote work stance. It will be interesting to see what % of companies will fall into each camp.
Agree. This is what I've been saying to all my friends/coworkers. You like remote and your company doesn't? switch jobs. You like being in the office and your company went remote? Switch jobs. Problem solved... not everyone is the same and not everyone enjoys the same way of working.
There is no enough money in this world to make me go back to 2~3 hours a day commute in a crowded bus.
Mixed environments (within a team) don't work well. People at the office will have conversations that won't get written down anywhere, so remote workers are in disadvantage all the time.
In my experience, either the entire team is in a single place or all of them are remote. Now having teams some teams in the office and some others 100% remote, that could work, but I'm skeptical too.
In my opinion mixed environments can absolutely work but are _extremely_ dependent on managers experience/maturity. If the rest of the team sees the management culture treating remote workers as first class citizens (in meetings, in communications, in documentation), then the rest of the team follows suit.
I agree that there is a network effect that is lost for the remote workers but it also depends on your ambitions, I would argue (and maybe I am projecting my preferences) that most of the people with remote preferences are IC's who love the technical work and have no interest in leadership roles (for which the network aspect would more vital).
I worked in office before Covid struck, WFH from the same office since.
Even though we are all WFH, I am more out of the loop now. Things that happen that I surely would have known about if I was in the office,I don't find out until much later now. Everyone remote doesn't mean everyone is looped in.
As others have said, ideal for me would be, it's up to my discretion. I go in when it makes sense, I WFH when it makes sense.
I've worked on teams where everyone else was in-office and I was remote. I was constantly missing important "water cooler" conversations and my role slowly shifted into "code-monkey" since I no longer had the relevant business context.
Are there any startups attempting to sort out the tax situation when working from different places. It would involve a lot of figuring out with governments but as things stand I think being a digital nomad is going to be done semi illegally.
I would definitely sign up and pay my fair share to the correct jurisdiction.
And not just for salaries, which can be handled with companies like Deel and Remote. For me equity is the bigger concern.
If I join a UK startup, best case scenario is paying 10% tax on the upside of any exit windfalls. If I join any company outside the UK, that immediately jumps to ~55%.
Nobody is going to do that are they, it's insane for tax jurisdictions to want to do this they are just doing themselves out of 10% rather than winning 55%.
It's hard to see how a startup could solve it without setting themselves up as a legal entity in each country they want to employ people. Which is the very thing they use Deel and Remote to try and avoid.
I think you're thinking too small. Someone with clout would need to talk to each government and get them to agree to a set of rules around this and consequent taxation. The alternative is getting no income from this, why not just make it clear and simple and make it make sense for each country.
I mean a lot of countries have visa programmes now if you're trying to build a startup so why not for digital nomads?
1. That 55% doesn't go in the trash bin, it goes to pay the schools your children will attend, the hospitals your family might need, the streets you use to commute etc.
2. It's insane for individuals to give up equity just to avoid 55% taxes. They are doing themselves out of 45% rather than winning 90%.
People will find ways around the 55%, I don’t see all the European founders at YC giving away 55% of their companies so there are loopholes, might as well just be straight forward about a fair taxation rate. 55% of a company is too much.
A common solution is to use employers of record, intermediary companies residing in the country you want to hire in that hire the employee for you using local contracts. Then as an employee you can travel where you want, you will work under the laws of the country your contract was written in.
I'm surprised this isn't brought up more when talking about taking companies remote. Even in the US it's a huge amount of work to set up separate legal entities across different states to deal with taxes if you want to hire remote engineers across the country.
Multi-state employment can be quite complex and a lot of startups are struggling with it. I work for a company called Insperity that completely solves this problem (full stop) by taking on full responsibility for payroll taxes and a lot of HR related compliance issues. Some of our success stories include Netflix, Trulia, Workday, Buzzfeed, Hello Fresh etc. Anyone curious about this platform that enables remote work in any state is free to drop me a line--happy to discuss. zac.mutrux@insperity.com
Its not just tax its employment law too. If you're an employee in Europe you have a lot of protection, you can't just be fired, you need to follow a lot of laws. What US startup wants to employ someone in France with those conditions?
There are co-employers like Trinet, which allow a company to piggy back off their payroll infrastructure. So you have an operational employer and an HR, pay, and benefits employer.
Seems like a problem that will eventually self correct as more jobs go remote and countries realize they have to compete with each other for residents so they can profit off of these worker's productivity.
>Looks like there's plenty of countries that offer remote work visas
Not really; the selection of countries is very small and the visas very restrictive/bureaucratic. It's essentially a non-option for most people. Regular work visas are still the way to go unfortunately.
"Nomad visas" are essentially a rainbow-and-unicorn thing; we (developers) really want it to exist but it doesn't (at least in the way we'd like).
That list claims the Australian Working Holiday Visa is (quoted from article: "designed to allow digital nomads to spend a year in the country with the ability to apply for an extension". It's definitely not designed for digital nomads, it's designed for backpackers doing short stints of casual work, especially in fields like agriculture, mining, and construction [1]. Hell, to get the extension you need to work for 3 months in the above fields. And getting it that wrong puts the rest of the list into doubt.
I don't know about other industries/professions, but... for developers? Not gonna happen. The demand for our skill is incredibly high, we're in a power position and as long as it is that way, pandemic or not, we can choose. And I know many people that, as me, would rather take a pay cut than go back to an office every day.
Salaries might at some point stabilize I suppose, as people will prefer to relocate to cheap places and overall there will be more offer of developers charging less money.
Overall I think this is a win-win for everyone (except middle managers that like micromanagement, those are the ones worried right now).
90% I predict. There is little to no advantage of having an in-office work force for tech startups unless physical presence is necessary for the job. Managers can crow all they want about wanting to see asses in chairs but the data does not support it.
Yeah I think the steady state is that the number will very closely match the percentage of people that other remote vs. offices. I don't have a good sense for how that breaks down, but my sense is that it's over 50% that prefer remote, but not 90%.
Yeah, I suspect this is where a lot of the 'debate' is coming from. My experience is that Google/FB/etc... have (a slight) majority preferring WFO for at least 3 days, and other companies are overwhelmingly WFH.
I dunno, I went into one of these really nice offices most days a week for awhile after it reopened in the fall. But the novelty wore off and I haven't been going in that much recently. But I do think part of this is that it's still a ghost town, so it's not that much fun to go in there. But that will change eventually.
Same. I’ve been remote for close to a decade now. If I had to find a job, I’m not sure I could go fully remote. Sure, flexibility to WFH is great, but having no office at all is not something I want to continue doing forever.
I prefer full WFH myself, but I think a lot depends on the family situation, too. Some people have small kids and it's hard for them to WFH, though people are more understanding if some little kid walks into an online meeting yelling about something these days.
Other people just like the structure of it or they have a good desk setup at work and not as good a place to work from at home.
I've seen people Work From Someone Else's Home. I think that would be the best of both worlds for me. I'd set up a second workstation in my 'office' for colleagues that are also friends.
Before COVID, offering remote was a big differentiator for startups and definitely considered a perk.
Now, it's becoming so common that I guess they should offer something new to attract talent, and I'm wondering if it could be a 4-day week? I'd be very interested by that in any case.
> GARCIA: The occupation with the single biggest part-time penalty is web developer. Wages for part-time web developers are 49.5% less than wages for full-time web developers. And that is our PLANET MONEY indicator - part-time web developers make only about half as much per hour as full-time web developers.
So if a FTE is making $100/h and working 40h/w, a part time developer is making $50/h and working 20h/w... though those are just numbers that I made up. They will vary.
The issue for the organization is that as a developer, part time makes a complete hash of the maker schedule when combined with actually having meetings.
I've been able to get my managers to try to schedule meetings clustered together so that I have chunks of time where I can work each day. But if I was part time - either fewer days per week or fewer hours per day, that would in turn translate to smaller maker time blocks or maker time blocks that were separated from each other by more than a day.
I see this with part time interns - where the ones work work each day are much more efficient at what they're doing than the ones that come in twice a week and have to get back into the grove of what they were working on and that takes a significant part of the time of when they get back in for that day.
Part-time is much more difficult to find and much less lucrative than full-time consulting part of the time.
The big leap is you have to give up the perceived stability of your monthly paycheck. You are unemployed and unpaid by default. The easiest way to deal with this is to keep 6-12 months’ worth of living expenses in cash. You can tune your risk this way; less cash, more risk.
[1] (Startup could be flexible so there's no overlap in meetings/oncall. Also makes it super easy to switch jobs while still getting paid from one of the two roles.)
I just realized how spoiled us dev folk are. If only my grandmother would know the cushy life I get to live while still complaining about it she would slap me.
They pander to whoever brings in the money. Salespeople at my wife's job get away with much worse bullshit than I ever got away with at any coding job. Like one guy at her job brings in like 40% of the company's total revenue, which their total revenue was apparently around 60 million last year, so he brings in about 24 million.
Apparently other people complain that he doesn't really do anything the vast majority of the time, and doesn't do anything coworkers ask them to do that's part of the job description for other salespeople, and the execs won't do anything about it (and apparently are very scared of him leaving since they think he'll take all those clients with him).
...which I agree with the execs not doing anything, by the way. That revenue is way more important than making sure that employee is "putting in a solid 8 hour work day" or "being a team player".
Software engineers get some slack from the business but not that much slack. If I could have a few short conversations a year with the computer and it spat out software that generated millions in revenue I absolutely would, but no, I have to do the research and design and development to make sure the software does what it needs to do. And then it helps generate millions of dollars, of which I get a comparatively tiny fraction compared to what I bet that salesperson gets.
Most of us are still getting a raw deal compared to salespeople (well, effective salespeople, at least).
Live and work anywhere has tax code challenges - especially when that expands beyond the country that someone is in.
I've mentioned part time roles in another comment and really don't see that being feasible.
Working for two companies simultaneously gets into some tricky IP and non-compete situations (that are even enforceable in California - see Techno Lite, Inc. v. Emcod, LLC).
Programming is the easy part. It’s the collaboration and communication that get you. Working part time means a higher ratio of your time is spent communicating and syncing up rather than doing “actual work”.
This also may suffer from an explosion of Brook's Law. So, now you're working less on "actual work" which means that for the organization to get similar amounts of stuff done, they need to hire more people... which means that a larger portion of the time is spent communicating and syncing up.
This is every large company I've worked at in the last 5 years.
Brooks' law has exponentially increased the amount of syncing required and the explosion of open source and SaaSes has shrunk the amount of coding required.
I get why remote work is popular, and for some tasks/jobs I think it can work well. However, I think in-person interaction is critical for breaking new ground, starting new initiatives, etc. So far, nothing replaces being in the same room hashing out ideas on the whiteboard, etc.
Working remote , never being late to a meeting , never having to commute, vastly outweighs all that.
I have an odd feeling many people like in person work so they can socialize. We have bars and concerts for that.
We somehow went from COVID will kill us all if we dare step into an office to shut up and get back to work.
Stop wasting money on office space. Let people live wherever ( assuming your in the same country for tax reasons). I love the sheer level of freedom I have.
If I get sick of the city, I can work from a small town in Alaska, Alabama, etc.
> I have an odd feeling many people like in person work so they can socialize. We have bars and concerts for that.
The splitting of society like this is awful for humans, we really aren't built for it. There are ways of addressing this and still keeping remote work, but removing socialisation for 8 hours a day is not it.
I think it’s going to be “I can…” versus “I am” or “I do”. Lots of people will _think_ “I’ll just up and move anywhere!” but very few actually will. And in my experience, having the freedom but electing not to exercise it is more depressing then not having the option. Sometimes the dream is better than the reality
I think the inability to see how they rebound off of others in their thinking and communication is a problem.
Mentorship, communications, even just basic professional behaviour.
All of this is learned, and you're learning all the time.
But ideas even, discussions, blackboards ... they don't happen over Zoom, especially without an appointment.
We don't get enough 'alone time' at the office, but 'group time' is incredibly important for all aspects of our work.
For some kinds of things, like 'going deep' for a few days, being alone is a godsend but it comes with a heavy price.
Also - just being around other professionals, putting on a pair of clothes designed for professional appearance, thinking about what you are going to say, i.e. 'being a professional' makes us almost all better people. It has it's drawbacks, but mostly it's good.
I think we're going to have to find the right, blended approach.
That said, what remote work does do is enable a kind of role-fitting that was never possible before. We have yet to contemplate the economic advantage of that - but that one comes along with a massive White Elephant: that everyone reading this will be displaced by someone working in a 'poor country' who is super sharp and who will work for 1/2 the salary.
Soft. Devs. think they are important until management can hire fully offshore for 1/3 the cost.
The arguments that a lot of people make against offshore apply almost as much to remote.
My experience with remote work has been the opposite of this. My team is in a call for the day, and most of my time is spent collaborating with my coworkers. I find this experience to be far superior actually, as we can do things like: use our own drawing tablets at the same time, screenshare rather than look over shoulders, adjust volume for quiet speakers (huge for me), turn on closed captioning, mute chitchat when trying to focus, etc etc.
Why not hang out in a video call and hash ideas out on your individual whiteboards? I've done it this way for over a decade and it's been fine for "breaking new ground".
The most productive person I've ever worked with, who was responsible for the biggest initiatives at a previous company worked solo in Hong Kong while the rest of the team was in North America. Never presented an issue. He came up with many innovative ideas in NLP and other ML techniques (not my area). All of his collaboration was over video calls, was never an issue.
Perhaps you are not being inclusive of your remote workers in your brainstorming sessions?
I don't get this because we have some of the most innovative and valuable projects (such as Linux) that have achieved their success through remote work. The problem isn't remote, the problem is corporate culture not adapting to it.
I also forgot to mention serendipity, which in my experience is critical to innovation. For me, working remotely drastically reduces serendipitous interactions. And I say this as an introvert who loves to be left alone for long stretches to do focused work. (note, my experience is mostly in academia, but with 4 years of commercial experience out of 24 years total.)
agreed, why I also think that regular (monthly) in-person get-together sessions are incredibly valuable. Make the time together special, on everyone's calendar, and really set the time aside for thinking as a group.
Doesn't need to be done every day or even every week.
Agreed it’s impossible to hash out new ideas over videoconferencing. It’s so slow and grainy! Who can actually break new ground without other people nattering in the same room? Not everyone has even a 56k modem! Sharing germs and viruses is an absolute requirement. And if I can’t have a chance meeting with you at a wate rcooler to discuss what happened on Jay Leno last night, how can I can possibly start new initiatives?
I mean, I get why in-office work is unpopular, but for some tasks/jobs I think it can work well. So far, if you need to set up furniture or infect with other humans with your viruses and assorted bacteria and sometimes exchanging feces on our hands because we don’t wash them properly, nothing replaces being in the same room.
Remote is such an overloaded term.
Is it US/North America only?
Is it equal work for equal pay globally?
I was someone who took the opportunity to relocate back to my home country when Covid struck, but had to take a near 50% pay cut to do so, despite doing the same work. I'm surprised this hasn't become more of a hot button issue within the community.
Timezone and management capabilities of your organization could have been an issue in why the pay was so different.
Especially for startups, managing payroll in another country could be challenging. Also the latency on communications for daylight working hours could be bad - back and forth discussions leading to swift actions are hamper by a 9+hr timezone difference.
They don't need to manage payroll in another country. Everybody working overseas does so as a contractor which means it's just another expense for the employer.
I don't think it is an overloaded term... It just means that there is no office you are expected to go into. Those things you identified are just other dimensions that are also important.
It's so much easier to just hire someone in the same country. No visa/sponsorship, no timezone worries, no language/culture barriers. It's just so much easier.
I work (from Mexico) with people in the US, which has 4 time zones for mainland. My time zone lands in CT, Which is convenient both for ET and PT. I didn't require a sponsorship and I am able to communicate pretty well with my American peers.
And I'm between 50% and 70% cheaper than hiring someone in the US at the same level (PhD, 10+ years of industry experience, Executive level experience, startup experience, highly technical , etc etc).
And I know several people with a profile similar to mine.
Companies that discover this are getting an "unfair advantage "
Outsourcing has been attempted and is still occurring for the past 30 years. Yes, sometimes you get great employees like yourself, but it's a mixed bag and for some companies they just don't want to deal with the additional risks and headache.
It’s interesting how divergent opinions on attending in person is for work vs school.
At this point though the ship has sailed for the work debate. Going into the office to do zoom calls with people at home means the pros of office are mostly removed, while the cons remain.
I don't think the problems that plague remote learning are technical in nature. They are fundamental. It's just hard to learn in a non-collaborative environment.
I replied to you above, but I disagree. Many subjects could be vastly improved by excellent software. And I would say that in-person high school and university are fundamentally plagued by people who just want to lecture for an hour. That's just a fundamentally poor way to teach.
You're dead wrong there. Many universities are, and I and my colleagues have been working our butts off moving beyond lectures. Beside recent changes, some universities have been offering fully remote lectureless degrees for decades.
The thing is, it's an enormous amount of work to do well, so no university can just switch everything instantly.
No it’s not. That’s a very distinct different thing and many parents (myself included) would be fine if socializing came from explicit after school activities.
School is nothing more than a government paid daycare for a significant portion of the people and it’s why there was such anger over school closures.
The office-to-WFH transition was fairly seamless for most engineering folk I know (outside of the psychological impact). On the other hand, many other roles such as product management and design benefit greatly from f2f meetings and whiteboarding sessions.
As a result, while I commend the overall increase in remote work, such roles should be thought out carefully as opposed to "let's offer remote work options just because everybody else is".
Is it conceivable that the attraction of the Bay Area will steadily decline as a result? Or most people here still expect it to recover once offices are open again and life is back to normal?
I love the climate myself. But on this very forum every other day people from CA discuss things which don't exactly justify 10% of income lost. In addition to the usual RE prices, AP classes, and surge in crime anecdata I see curious facts such as these:
Remote work would make CA residents not competitive with people from saner states on CoL alone. I believe most big companies are still planning on something like 3 days onsite later this year. But historically startups have employed a lot of us too. Could the job market diverge into startups in Austin and BigCo in the SFBA?
I intentionally avoid companies based in the Bay Area (SF) even being remote. The hoops that the State of CA makes employees jump through yearly is annoying at best.
I don't see that happening. Tech jobs aside, the Bay Area is still a very desirable place to live, and has been so long before Silicon Valley was a thing. Software engineers moving out of the area will create a gap that others will very happily fill in.
It is becoming less desirable imo. Wildfire season has replaced summer, crime and cost of living are out of control, and local parks have turned into homeless encampments.
I've been wondering if my employer will eventually need to abandon its 5-tier city cost-of-living scale. For the same exact job titles and functions, those of us living in rural areas are paid up to 12% less than people living in cities.
I agree that cities have a higher cost of living, but the people trying to pull me away from my current employer into new remote work don't seem to need to make that distinction!
> I agree that cities have a higher cost of living, but the people trying to pull me away from my current employer into new remote work don't seem to need to make that distinction!
You should move to these other employers, as this is the only way your current stingy employer will learn.
70% is surprisingly low to me. I'm currently looking for startup roles, and it's genuinely difficult to find any that don't offer remote, to the point that I'm starting to seriously consider a career change.
There are some startups I work with that are still hiring in-person only. And conversely, I've spoken with a number of candidates who are (not surprisingly) sick of remote work -- and open to relocating. That market still exists, and we'll see how it plays out in the next couple of years.
At workatastartup.com, you can filter by "Not remote" jobs, but it's probably not as intuitive as it could be. We need to revamp some of our search filters accordingly. But until we have it, feel free to email me (ryan AT ycombinator DOT com) and I'll do what I can to help you find ones that might be a good fit.
I turned on messages (and InMail) on LinkedIn 48 hours ago out of sheer morbid curiosity as to what would happen. At last count I received 124 new messages from recruiters. It's insane how thirsty they are right now.
As for the positions; I'm being offered 40-60% of my current salary, and they're in the same range below someone with the same amount experience in the industry niche I inhabit. (That's a pretty good indicator of desperation and keyword-carpet-bombing) All of them that I've opened have been remote, which is notable.
Much like the mortgage industry before 2008, recruiting is a numbers game right now and appears to be staffed by a lot of folks who have no idea what they're doing or what they're offering.
I've heard that many of those "remote" positions are nothing more than bait and switch--once you start talking to them they try to slip in that there's office time required.
Even within remote companies there are distinctions between the way different teams practice remote. For example, a lot of companies that transitioned to remote out of necessity come from the perspective of copy / pasting in-office activities online (ie meetings, happy hours, etc) whereas natively remote companies think about things from a more original and untethered view (async, writing, Looms). Be careful to spot the difference when joining a company.
Please, would love to hear more about your point about "(async, writing, Looms)" :-)
I'd just had the pleasure to work at a unicorn which started during the pandemic, but for whatever reason wanted to open actual offices mid-term. The result being that some teams were working more async-y than others.
And I immediatly felt, there's a need to explore how to sync teams in an async way, including many yet-to-exist tech-solutions.
If you aren't familiar, Loom (https://www.loom.com/) is a great tool for screen recordings and narrations to explain things asynchronously without having to book time with someone else. Particularly useful if you have a distributed team across the world. And also neat that it can be indexed like a document if someone has a similar query in the future, they can find this video instead of having to message you.
I live in a smaller city in Europe where wages aren’t anywhere close to what you often see mentioned on HN, with the shift to remote, should I start considering a full-remote position? How do you find these positions? Any advice on this topic would be appreciated. (For context I have 2 YOE, mostly backend, kubernetes, aws and I currently earn around €50k a year which not a bad salary for my area)
But that 50K probably gets you healthcare, education and safe, clean functioning society? In other country you have to pay for this stuff separately since the governments/systems are dumb or corrupt. So I'd say the 50K is reasonable.
Another thing to look at is the ratio of between how much you per month after all taxes and how much 2/3 bedroom houses cost.
That 50K is before taxes. My average tax rate is ~35% top marginal tax rate 50%. But yes that does give me essential free education including university, free healthcare, and good institutions.
People with relatively little experience are some of the worst candidates for remote positions. Not saying anything about you in particular, but they tend to need more guidance and get stuck more easily. Not only that, there's a lot of learning though osmosis that won't happen when they're not near other people.
Understandable, at what level of experience do you consider remote an option?
In my current position I am a ‘tech lead’ (not as glamorous as it sounds) most of the people I mentor have little engineering experience (most people come from a operations or scripting background). I am an OK programmer but I have good organisational skills and wrote a lot of code before starting work so I have a bit of ‘unofficial’ experience, therefore I was chosen I think. I have a lot te learn still but overall I think I am good at my job. Just wondering what I can do to increase my salary.
Selfishly, from a hiring perspective, it bums me out that the secret is now well-known. I've been working remote/hybrid-remote and recruiting remote/hybrid-remote teams for 12 years. I absolutely LOVED that all the dinosaurs were resistant to remote work because it was a recruiting magic wand. Then the pandemic came along and suddenly everyone was more or less forced to see that remote work works and now that recruiting advantage has lessened some.
Besides that, though, things are not binary. We're never going to go to a world where 100% of all people/all-roles that could be done remotely will ONLY be done remotely. There will always be a mixture, however small perhaps, of people that will do in-person companies and/or in-person jobs even if they don't need to.
One thing is clear though... remote is and has been a trend for quite some time. COVID merely thru jet fuel on that existing trend and sped it up probably by 15 years. And I would say that's a good thing.
I still see a lot of bait and switch with HR messaging me with offers tagged as remote and then describing the job as 3x days remote 2 days on-site or something along those lines.
Even in platforms that have the additional tag of 'hybrid' instead of remote (e.g. Linkedin).
Very frustrating lack of transparency if you ask me.
On the bright side, that’s at least a strong signal that usually comes up before you’ve committed to join. (You’re lamenting that this specific lack of transparency comes up as late as it does, which is fair, but there’s a bright side that lack of transparency reveals itself while it’s still comparatively early.)
I can’t help but be a bit of a contrarian. I’m still skeptical regarding remote work being the optimal workplace strategy. I think there will emerge a competitive edge to companies that have their employees working in office settings, at least part of the time.
I just signed up with an SME - at the interview - work from home as much as you want - now after a week, we're thinking one day a week wfh, and so on, I'm evaluating my options, its very annoying.
One of the side effects of the pandemic is that there is now a global remote-first tech workforce. Working remotely is a skill that companies might not have wanted to gamble on their people learning, but now everyone has this skill. There's momentum in this direction now and changing it would actually require increased costs for many companies - more office space, fewer employees in low-cost areas, etc.
I like remote work and all, but to be completely honest, I'm not sure we've figured it out yet. All that we've gotten is forced equality; we aren't bringing in remote workers as second class citizens relative to the people that work in the office. That's a good start, and probably a necessary step on the way towards a "tipping point". But people don't have the same rapport that they do in person, decisions are tedious and contentious, and knowledge sharing is harder. We still have much to figure out, and it will be easy for someone to say "figuring it out isn't for us".
As someone who worked for an MSP during the pandemic for a large variety of different businesses... it's figured out. VPN, email, OneDrive/SharePoint, videoconferencing. Unless your job is "guy who gives hugs to people in the office" it's just not that hard.
I'd say the pandemic only accelerated the trend which was already in place. My company is headquartered in the Bay Area and the majority of the staff live here, but over the last ~4 years the bulk of our engineering hiring (I'd say over 80%) has been in other offices.
I’m more curious about changes to state taxes laws in the future in response to the rise of remote positions. I know quite some people who live in low CoL states but get the same salary as those in high CoL states like Cali or NY
Great. Personally, I will starve before going back to unpaid stressfull commute to an open plan office. I'd consider it if the employer offered a commute addressing these points.
Startups are going to either need to start paying a lot more or giving more serious equity stakes if they want to hire anyone who isn't straight out of college or already wealthy.
It's surprisingly hard to consistently find startups willing to pay over $140k - some offers are low key insulting. However, if I cared less about having any semblance of a social life I'd leave new york immediately. $200k+ full remote, I'd never go back.
FWIW, as a BE engineer with ~3 YOE, I recently got three full-remote startup offers between $200-210k. These were from companies based on the West Coast, though, so I'm not sure whether or not that's relevant to you. (I wasn't looking at stuff based out east, for time zone reasons.)
It's funny you mention staying in New York to have a social life. I found it to be the worst place I've lived in the US for socializing. People are mistrustful of strangers, extremely busy, and often separated by absurd travel times (it can easily take 20 min to travel 1 mile without a car).
For those reasons, I wasn't able to make new friends outside of work, couldn't see my friends on weekdays, and generally felt lonely all the time.
New York is the worst! There's nothing to do if you don't like drinking, concerts, going to the park, visiting museums, touring galleries, eating every type of cuisine known to man, hanging out at the beach, skateboarding, bicycle riding, dance classes, heavy metal, reggaeton, nightclubs, techno raves, rock climbing gyms, Tinder dates, playing speedchess for money, listening to buskers, riding the subway, vintage clothing stores, reading books at the cafe, getting brunch with your friends, playing frisbee, cocktail bars, pizza, bagels, tech meetups, high technology jobs, working on Wall Street, exploring historical landmarks dating back to pre-Revolutionary times, urban exploration, fishing, hot pot, listening to old Chinese men play the zither, rollerblading, high fashion, recreational drug use, recreational sex, visiting immigrant flophouses, Japanese ex-pat izakayas, wandering around in the wee small hours of the morning ...
I've found that everyone who loves living in New York is either rich or thinks that no other city has [list of things every big city has], and admitting that quality of life there is low becomes this enormous pride issue.
I worked on Wall Street. It was a horrendous combination of boring, stressful, and full of assholes.
Almost all of the other things you listed are available in other cities that are cheaper, easier to get around in, friendlier, cleaner, and warmer.
And you can't do any of those things with your friends if you don't have friends, if your friends work the typical NYC 8am-8pm (including commute), or if you're too tired from all the bullshit you have to do just to survive on a day to day basis.
I'm not exactly social but I have nearly a dozen friends within 5-10 minutes of where I currently live. We all work full-time and also don't drink and easily see each other 1-2 times per week, sometimes we do more involved trips on weekends. I've observed the behavior you're citing much more in Austin and LA where you have to have a car, drive and park in any social setting.
If you don't like your social life or how people interact with you it's always easy just to blame where you live.
You'd get access to a fairly large pool of the "almost wealthy" who have enough wealth saved and invested that it will grow to a nice sum over the decades, but still need some income to avoid touching it over that period.
i.e. those in leanFIRE, baristaFIRE, or coastFIRE positions.
I am curious why nobody tries to build a workforce for non urgent projects out of this group.
I see charities scrimping and saving to pay for highly skilled people that they really do not need on a full time basis and must scratch my head and wonder why.
You could pay 60,000 for a not great dev. Or you could pay 30,000 for a part time dev and could easily land someone who regularly earns 150K.
I've pondered the same exact thing. I've had jobs where my superiors could see my immediate impact and it was still impossible to take a reduced salary to have a 3/4 day week-- "it wouldn't be fair to everyone else" or "we'd like to have you here every day" even after my disclosing that there weren't really 40 hours of productive tasks I could do each week after automating most of my day to day. I've tried both with companies offering lower salaries with positions I'm wildly overqualified for and roles where they seemed interested but couldn't match my prior salary-- neither has worked across multiple attempts. Negotiating 1-2 days/week remote was easier than less hours for less money.
From discussing with coworkers from former jobs, the people that I worked with who most want to return to office (& force their reports back, too) are those who focused on politics over productivity. Some people work better in office, some better remote. Why not actually evaluate on a case by case basis or worker's preference instead of only management's preference?
Maybe this "working less" undertone of remote should be taken seriously, from both sides of the argument.
As you say, it's nearly impossible to negotiate for less working hours. The only real possibility I see is freelancing/contracting, and the best bet is taking some months off (or a sabattical) - not working less days per week.
With high salaries in IT naturally there came perks like flexible hours. This meant that nobody really checks if you work 8, 7, or 6 hours in a day anymore. Of course, if you'd consistently come in say for ~4h a day, then there would be trouble because Jerry over there clocks in his 8h and that wouldn't be fair.
Now with remote work, the "hours worked" are mostly invisible and barely guessable by your peers and managers.
The bottom line, personally, is that we want to work less time. I take a salary that is lower than FAANG in a remote startup, but I and my peers work less hours, yet our boss is happy.
If I could work for 4h/d (or 3 days/week) at some corp, in office, I would do it. But that's just not gonna happen right now. And here is my hot take: I think that big corps are just too successful in squeezing out so much time from their employees, especially with the american mindset of "working hard" / crazy 80+h weeks.
You've nailed it. I can't afford my mortgage and kids school if I take a startup gig unless I start burning my investments. It's way too risky, especially since the investments are doing well. I totally would love to work for a startup, even do longer hours, but no one is willing to make offers for people in my class. I'd even be willing to burn some of my current investment if the startup gave a serious equity chunk, but the offers ive been seeing would require years of steady and significant growth for the equity to match my current FAANG comp. And that's just match, not exceed. Startups are way too greedy with equity.
And this has gotten worse. During the .com explosion, the war for talent saw younger engineers (<= 5 years of experience) were getting 1%-3% in companies that had already received VC funding, while also getting raises from other firms. Compared to the grants on offer today, the risk/reward is completely inverted.
This means the early employees today are producing more economic value for shareholders and are being paid less for creating more value! (Unless early team sizes have changed substantially, which I don't believe to be the case.)
Or a homework-style schedule: show up to meetings Tuesday/Thursday, no required working hours the rest of the time. Work when you want, just be productive.
Sure, I'm referring to recruiting FTEs. I'd be surprised if a startup offered a 3 day work week at the same or even for less comp. Perhaps for specialist skills.
I've found a few places offering things like that, I think it would be pretty valuable from a recruiting standpoint, but not a lot of adoption. I think it's the next step after remote work - calibrate the hours per week according to your preferences, instead of one size fits all.
Hiring is incredibly tight right now, and I'm sure glad my options are "anybody within ~2 timezones" over basically only people within a 15 mile radius of my office because traffic is horrendous in my city.
Not to mention, how have companies not realized how to build robust remote company cultures over the past 2 years? My city currently has the highest hospitalization rates of any time during the pandemic, so hardly anyone is in the office anyway.
Just don't understand how any of these startup board members or VCs would be willing to invest in companies at this point that prohibit remote work.