>Not sure if they take an extra fee on top of the "pre-delivery price" or how does it work.
Not sure about those but others in my country do - I've talked to a restaurant owner here - he has two companies with marked up prices for the same menu to get arround the app policy that prices must be the same as buying directly from vendor, if you order directly from him it's ~20% cheaper. That's on top of explicit delivery fee.
But doordash, Uber eats etc...receive MORE than just the service delivery fee that they charge you. These platforms separately charge the restaurant itself a fee (rumored to usually be between 10% - 30% of the order total) for every order.
This is the lack of transparency discussed in this thread. People would like to know at the end of the day, how much of the order money goes to the restaurant.
Agreed. In an ideal world, whatever costs associated with delivery should be completely borne by the customer, not the restaurant.
If the restaurant isn't the one providing the actual delivery, the service provided provides most of the benefit to the customer, and it should be us customers that pay for the convenience.
This reminds me of the debate around NYC banning landlords from forcing tenants to pay brokers fees. The landlords are the ones benefitting the most from brokers' services, and should bear the brunt of the cost.
I'm curious to see if any cities/states take a similar approach with food delivery and prohibit delivery companies from charging the restaurants themselves fees.
Technically UberEats etc aren’t charging the restaurants for delivery, but for marketing - “you’ll get more orders by being on our platform” - at least that’s how they’re selling it, and I suspect it’s true at least for some restaurants
They do not. There's a nebulous category that fluctuates. My credit card currently has a deal with door dash they made to kill grub hub so that delivery fees are covered yet there is still a seemingly small random service fee tacked on. I feel bad for grub hub but I absolutely will take vc money propping up a failing business. I usually check all the apps and the restaurants website before putting in an order to account for different menu prices
Same debate happens here in Europe for Just-Eat (originally Danish), and Wolt (bike courier, originally Finnish). There's a cut taken from the restaurant separate from the delivery fee visible.
Not sure if they take an extra fee on top of the "pre-delivery price" or how does it work.