Agreed. In an ideal world, whatever costs associated with delivery should be completely borne by the customer, not the restaurant.
If the restaurant isn't the one providing the actual delivery, the service provided provides most of the benefit to the customer, and it should be us customers that pay for the convenience.
This reminds me of the debate around NYC banning landlords from forcing tenants to pay brokers fees. The landlords are the ones benefitting the most from brokers' services, and should bear the brunt of the cost.
I'm curious to see if any cities/states take a similar approach with food delivery and prohibit delivery companies from charging the restaurants themselves fees.
Technically UberEats etc aren’t charging the restaurants for delivery, but for marketing - “you’ll get more orders by being on our platform” - at least that’s how they’re selling it, and I suspect it’s true at least for some restaurants
If the restaurant isn't the one providing the actual delivery, the service provided provides most of the benefit to the customer, and it should be us customers that pay for the convenience.
This reminds me of the debate around NYC banning landlords from forcing tenants to pay brokers fees. The landlords are the ones benefitting the most from brokers' services, and should bear the brunt of the cost.
I'm curious to see if any cities/states take a similar approach with food delivery and prohibit delivery companies from charging the restaurants themselves fees.