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I suppose it's nice to hear that Uber is not uniquely exploitive of drivers - or even the worst, if I'm understanding things correctly.



I always wonder how it is "exploitation" of drivers to bring them customers and pay them at a loss, thanks to venture capital. Can you explain this to me?


Because once rideshare companies corner specific markets, they're no longer incentivized to keep paying drivers competitive rates.

A few years ago, Uber and Lyft left Austin, which in turn created a local, non-profit MVP rideshare app called RideAustin that worked OK. It wasn't perfect, but it covered the bare necessities of ridesharing fairly well.

The drivers I spoke with were pretty happy with RideAustin because they made more money than they had been using Uber and Lyft since RideAustin took a smaller cut.

When Uber and Lyft returned, they enticed drivers with rates that RideAustin couldn't keep up with. Within a few weeks, it became a lot harder to hail a ride through their app. And within a month, I couldn't get a ride consistently from my apartment in north Austin. If I wanted to get a ride, it had to be through Uber or Lyft.

Once they regained the market, they cut the rates to drivers, who have no rights to negotiate pricing since they're contractors. Rideshare drivers are essentially a captive labor force that must accept all conditions to work without really any say over what they're paid.


Wait, you didn't finish the story. Now that RideAustin is once again (presumably) paying the better rates, why don't the drivers just switch back? Did RideAustin go out of business?

> Rideshare drivers are essentially a captive labor force that must accept all conditions to work without really any say over what they're paid.

They clearly aren't "captive", otherwise they couldn't have just switched to RideAustin in the first place. Nothing stops them from becoming completely independent drivers either, but then they need to find their own customers.

In the end, they are getting paid market rates. Maybe those rates are really bad, but that's just what happens when supply is far larger than demand. Prices are always driven down by the people at the bottom, how can Uber/Lyft be faulted for that?


Except that the market effects of Uber/Lyft’s network, coupled with their cash reserves, allows them to potentially distort the free market in such a way that they can push out the competition until they have a dominant position, and then it’s no longer a free market economy.

As far as what happened to RideAustin, from last year:

> Uber and Lyft's brand recognition, as well as discounts the companies were offering when they returned to Austin, made it difficult to compete, RideAustin's Tryba said.


> Except that the market effects of Uber/Lyft’s network, coupled with their cash reserves, allows them to potentially distort the free market in such a way that they can push out the competition until they have a dominant position, and then it’s no longer a free market economy.

This is the argument against "price dumping", but that strategy doesn't work in the long run. These companies are burning through their cash reserves to achieve that "dominant position". Once they're done with that, they will have to raise prices and competition is viable again.


Sure, in the abstract, but it’s not purely about prices. If I’m a business traveler who uses Uber in 90% of the cities I visit, I’m not going to price shop when I visit Austin - a) it’s not my money and b) the friction about downloading a new app, creating a new account, etc. is probably not worth it.

Secondly, it’s not enough to look at Uber’s price manipulation, it’s necessary to look at the opportunities that the small, local startup lacks. Even if their prices are competitive with Uber’s, they likely don’t have the cash to do what Uber did, namely subsidize/incentivize drivers to drive even when there are not enough customers.

It becomes a trap: Uber artificially lowers prices, boxing out the smaller players. Once the market is cornered, raise prices. The smaller players are now price competitive, but the two-sided marketplace has already been defined. The passengers are already in an app with their preferences, and the small percentage who are comparison shoppers might fire up the startup app, only to find that there are not enough drivers - why? Well the drivers don’t have enough capacity to keep them busy, so they drop off the startup app to focus on the big guys.

Free markets are fine and good in a vacuum, but the equivalent to a truly free ride sharing market would be where there was only one app, all the platforms put their inventory on it, and users could decide where to put their money, based on price, luxury, ideals, whatever. To claim the current system is free market is to willfully ignore the other dynamics at play.


This counter argument is silly. Paying workers at a loss doesn't make it not exploitative. If the customer is charged $1 per unit and the employer pays workers (at an obvious loss) $2 per unit sold, that still says nothing about the worker's conditions, just that the company is subsidizing its losses somehow.


It's not "a counter-argument". It's a question. You didn't answer the question.


Let’s imagine a slave cotton plantation was unprofitable due to poor weather, some burglary, and other external factors. Is the cotton plantation not exploiting the slaves?

The final profit margin has nothing to do with the concept of exploitation.


> Let’s imagine a slave cotton plantation was unprofitable due to poor weather, some burglary, and other external factors. Is the cotton plantation not exploiting the slaves?

You don't see the glaring differences between a slave on a cotton plantation and an Uber driver?


The original argument has two independent parts:

1. Access to customer base

2. Subsidizing the service provider over market rates

You're responding to an argument that is claiming that the second thing is irrelevant to the conclusion.

i.e. whether or not you are subsidizing the service provider at a loss is irrelevant for the exploitation value. The exploitation is coming from elsewhere, and the subsidizing doesn't do anything about it.

I, personally, don't think they are being exploited but I agree that the subsidy doesn't remove exploitation if it did exist.


Yes this is what I meant. Slavery is a convenient example where exploitation is obviously occurring but could still encounter the same loss as the parent had claimed was proof of no exploitation.


It's nice to hear that a company we all thought was brutally exploiting drivers isn't even the worst offender?

What exactly is nice about that?


I don't see how Lyft or Uber are brutally exploiting drivers. They could be paying more but there's nothing forcing drivers to drive. The only people I see ride sharing companies harming are the taxi drivers who are stuck with medallions.


> They could be paying more...

Could they though? Can Uber be expected to lose money at an even faster rate?


> They could be paying more but there's nothing forcing drivers to drive

Drivers take the low pay largely because they lack better alternatives. As long as that remains true and drivers can't negotiate pay, the drivers are absolutely being exploited.

Rideshare companies aren't going to raise rates because there's no labor competition to threaten their workforce and boost wages. On top of that, drivers can't negotiate pay.

How many people do you really think take jobs like that with low pay and no negotiating power because they really really want to? Many of the drivers I've ridden with don't have many other options.


But how are Uber and Lyft specifically exploitative in ways that e.g. WalMart, McDonalds, Starbucks, local landscaping companies, etc. aren't? Those jobs all pay roughly similar wages.


The fact that Uber and Lyft aren't alone in no way invalidates their behavior. "But everyone is doing it" is not an effective argument here. It's a major, major problem that everyone is doing it.

There's an entire political movement eager to campaign on that has been gaining energy the last few years because people are losing faith in the current system.


It doesn't validate their behavior but it points toward the issue being systematic within the U.S. economy rather than due to the corporate governance at Lyft and Uber.


None of those businesses expect employees to take capital risk by categorizing them as contractors. They are quite different in that respect.


I'm quite sure these companies work with plenty of contractors, you just haven't heard of them.

I would also wager that the vast majority of ordinary taxi drivers are self-employed and working for some agency, an arrangement not too dissimilar to that of Uber/Lyft.


Or, for that matter, non-profits like Meals-on-Wheels, Home of Guiding Hands or Habitat for Humanity.




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