Credit card company is not a government. It's helpful for business purposes to have records, but it's not always a legal requirement.
Anyway this stuff is super complicated and there's no rollback for data that was mistakenly deleted and shouldn't have been, so the point is there are layers and layers of complications and scenarios and it's not as simple as everyone likes to make it out to be. It's not impossible, but it's definitely a lot of difficult work.