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> Much better.

Is it? It's a lot of bloviating about love and kindness and positivity that dances around the point a lot. It implies, instead of being explicit. It focuses on feelings instead of making a point clearly and concisely.

It's poor communication. For the same reasons, it's great PR material.

> But I wonder what changed since last week because those compliance concerns were just as valid last week.

I imagine that for a lot of really small shops, what's changed is that GDPR is now law when it wasn't for the past couple of years.

> Or do you mean to imply the company knowingly broke the law for a couple of years just because they could?

Maybe! Depends on the company, I should think. In some cases, I'm completely certain that you're absolutely right and they've been knowingly breaking the law for years because they can and there were no consequences.

For others, it's possible that the situation may be more subtle. The costs in time and money and opportunity costs to determine how compliant they are or need to be might be daunting or dwarf any reasonable forecast of revenue from EU users.

It's possible that not all scenarios might not be quite as simple as having nothing to fear so long as you are doing nothing wrong.




> what's changed is that GDPR is now law when it wasn't for the past couple of years.

That just isn't true, the GDPR has been law for the last two years and before that there was a law with roughly the same (say 80% or so) components.

That the law got ignored we can agree on.


> That just isn't true, the GDPR has been law for the last two years and before that there was a law with roughly the same (say 80% or so) components.

You're absolutely, completely, 100% correct! Please accept my deepest apologies for being unclear.

Until May 25, GDRP which has been law for years did not take full effect. It's possible that some people made choices based around which laws are in full effect, rather than what is law, for reasons that might at times be other than negligence or malice.

Again, please accept my apologies for being unclear. Please let me know if there's anything else I can clarify!


> It focuses on feelings instead of making a point clearly and concisely.

And your point is? Customers appreciate when you consider their feelings.

Of course, you should back up your kind words with kind actions too.




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