The team members, as part of their responsibilities for
troubleshooting technical issues related to the site and
Google’s products, have access to users’ accounts.
Apparently Barksdale exceeded this authorized access to
spy on a group of specific people he’d met.
Another former site reliability engineer told Gawker that
Google gives such engineers unfettered access and “does
not closely monitor SREs to detect improper access to
customers’ accounts, because SREs are generally considered
highly experienced engineers who can be trusted.”