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Joel Spolsky On Why He Is Quitting Blogging (inc.com)
193 points by Jim_Neath on March 2, 2010 | hide | past | favorite | 97 comments



To me, this sounds a lot like cognitive dissonance. It seems like Joel believes that his blog has primarily served to further Fog Creek and that he does his blog because he enjoys it. To cope with these two competing ideas, he comes up with a new one: he likes his blog because it promotes Fog Creek. Therefore, when the blog quits being beneficial to Fog Creek, he quits.

I actually find this sad. In hindsight, some of Joel's writings might not seem terribly radical, mostly because they've since been accepted. But most of them were when he actually wrote them. I think we underestimate the effect that Joel has had on the software industry.


My take-away was slightly different: I think his goals changed along the way. These days, he is very interested in furthering Fog Creek. But when I started reading his essays (before even "Joel on Software", when he was using Dave Winer's software to manage his blog), I think his goals were less clear and a lot of the essays were just ideas that he needed to express.

As with many similar bloggers, I think his early years were incredible, but the good ideas gradually became scarcer -- compare his last five years of essays with his first five years. I suspect that is because in his early years he could mine the many ideas he'd had prior to blogging. So it may not be a bad thing from him to let that lie fallow for a while. He can always un-retire if so moved.

Anyhow, I wish him well and hope he finds joy in following his current interests.


What are Joel's contributions, exactly? Write your own programming language and quit your job if you don't have an Aeron chair in your own private office?


Oh, much more than that: his Strategy Letters are full of insights. He was one of the first to speak against being too focused on looking for VC. He has always been a proponent of BDUF but rejected any kind of "software engineering certification" as a measure of code quality.


I'm sorry but you lost me at 'BDUF', what does it mean? (Google results seems to agree on "Big Design Up Front" but I still do not understand)


Yeah, he's referring to Big Design Up Front. It just means doing specs and schedules instead of PG style exploratory programming.

e.g. http://www.joelonsoftware.com/articles/fog0000000036.html


I think comments like this are part of the reason he's stopping.


I've always enjoyed Joel's blog and will miss it. I wonder if the almost-immediate criticisms in places like Hacker News of anything he writes is an unstated part of the reason he's giving up blogging.

Over the years most of what Joel has written has been for me both illuminating and entertaining. I've only disagreed vehemently a couple of times with what he has written (his stance on exceptions, for example).

Back in 2001 I even used his Joel test to dramatically improve the quality of the software produced by the team I was leading at the time.


Joel is a sharp cookie. Perhaps he has come to realize that there is a point of diminishing returns in excessive software punditry.

"Better to keep your mouth closed and be thought a fool than to open it and remove all doubt".


Maybe I am a minority, but if I discover some new online company, I tend to check their blog to have a glimpse about what they are up to, how their thinking is in general and whether they are able to communicate in an intelligent way. To sum it up, I personally like it when company has a blog, and I see it as a bonus, even if they speak only about themselves.


I do the same. In fact, if it's a relatively young company and I find that the blog hasn't been updated for months, that will influence my decision on buying their product. The blog may or may not be a good indicator of company health, I don't know. But in the absence of other indicators, I'll treat it as a heartbeat signal.


Alas, we are the 5-10% of programmers he talks about :-)


Yeah, I don't think Joel is saying you shouldn't blog about yourself. You should, for just that reason. He's just saying it's not an ideal lead generation tool for most people, and I think he's correct.


I can confidently say reading company blogs has never factored into my purchase decisions. I also don't read company press releases, most company copy, or most ads before buying. What's the point? That time is better spent reading independent reviews and such.


I look at online company blogs as their What's New section.


This seems like an oddly backwards take on blogging. Do you really start a blog solely because it's a way to flog your product? Not because you have things you want to say and want an outlet to say them in, without having to deal with finding a way to get yourself published in a magazine column or something?

I can imagine sometimes it's a good choice even if your only goal is the sales/exposure your blog brings in, but it's not surprising to me that it would often not be. There are plenty of people, including quite a few smart ones, blogging just to say things that they want to say, so it's a fairly competitive market in which you're up against people who are willing to work for free, because they categorize blogging as something other than work.

In fact, I'm not sure I really believe even he originally did it for that reason. Did he really start Joel on Software solely to be "a blog that actually generates leads, sales, and business success"? Or was it because in 2000 blogging was still relatively new, it seemed interesting, and he had a lot of things to say about software? I can't believe it wasn't at least a mixture of those.


I think he just tries to rationalize the fact that he's done blogging for 10 years and now he's just bored with it.


Yeah, his argument "nobody else really was successful with blogging for their company" seems weird - so what, what matters is that he is successful.


"Successful" in what sense?

He says that it is taking away time that he'd rather be spending on his products, and that spending his time elsewhere would better maximize profits.

I think he's thought this through, and I salute his decision (although I'll miss reading JOS.)


He said later that he's now a big fish in a small pond (developers that read blogs) and almost completely unknown outside of that niche. That's his main reason - it's not worth the time any more.


I have to believe that what we're seeing is fallout from his posting on Inc. where he (publicly) lamented about how distressed he was by Atlassian's performance, and started demonstrating doubt that his company would survive. He compared Atlassian to Oracle, and Fog Creek to Informix. Even if he had those thoughts privately, to so openly admit to the competition, (and his customers) that he believed that Atlassian's approach might be more effective, and they would end up being the winning team, was unwise to say the least. (And violated several dictums of Art Of War)

I've used both Jira and FogBugz, so I take a little bit of exception at his statement "we have the undisputed No. 1 product among the 5 percent to 10 percent of programmers who regularly read blogs about programming."

I'd like to see the the numbers behind that claim. Perhaps they No. 1 product among people who read joelonsoftware - but "blogs about programming" in general? I'm willing to bet money that Jira has far surpassed FogBugz in that space, if only because every single company I know ends up using Jira for so much more than bug tracking.

You can be certain Atlassian is aware of every step Joel takes:

http://jira.atlassian.com/browse/JRA-19746


He's right on just about every account. For most web-based businesses, there are better ways to get users than blogging. (I say this as someone who built a pretty solid one off of a blog in the past as well.)

There's too much competition. It takes too much effort to write high-quality content frequently enough to attract lots of attention. The conversion rate is low, and the price is high.

Sure it works for some people. It worked for Joel and 37 Signals. It worked for me once upon a time. All of us started before the word "blog" had entered the popular lexicon, but it could probably work now with the right niche and enough effort.

But if you're a small startup, you'd be better off programming some viral hooks, maybe doing some basic SEO, testing out Ad Words, a/b testing landing pages and every other point in your sales funnel, etc. Blogs, Facebook Pages, and Twitter just won't give you the ROI those will when developer hours are a big factor.


While I realize we typically tend to let titles stand at HN, I really think this one would benefit from "Joel Spolsky On Why He Is Quitting Blogging."


Agreed. Changed.


He has hardly been writing anything new lately anyhow. For the last year or two, the overwhelming bulk of the new content is links to Inc. columns.

Not that that's bad. Just saying.


I think the article addresses this directly: his company has grown so much that he barely has time for this sort of thing anymore.


For me there's a big area around corporate blogs vs personal blogs. With our startup we've always erred on the side of corporate, keep it very much about releases and other important pieces of information we feel our users need to know about our product.

Recently we've wondered whether our next startup should have a much more personal feel - much the same way that say Peldi over at Balsamiq has developed his product and blog (http://www.balsamiq.com/blog/) and in a similar way to what Joel has as well. Peldi in particular has been completely transparent with his numbers and you do feel a genuine personal connection with him when you read his blog - I think this has helped him to connect with his audience (as with Joel) and you can relate to them both much more in a personal capacity.

For me I think it's important to have a blog (even just a coporate blog) - but I do wonder whether you can gain more traction by adding a personal touch to it.

Not sure what other YC'ers think ?


I think it's important to remember that Joel did it the other way around-- the blog preceded the business.

Joel built up an audience, and simultaneously built a product that would appeal to this audience. But even that makes it sound too calculated, as Fog Creek's first product wasn't really aimed at Joel's readership at all.

Joel wrote about something he was passionate about, and wrote well. He also made a product that resonated with decent chunk of his readership.

Here's a good test: would people who have no interest whatsoever in your product be interested in your blog? If so, it's a personal blog. Cool. (Just remember that your readers are not necessarily your customers, and vice versa.) If not, it's a marketing tool. Which may also be cool, if that's what you're after.


Yep - good point.

I think in a roundabout way what I want to say is that I wonder if you should give your company blog (to market your product) a more personal feel would this generate more custom ?


I think that it would probably be pretty transparent to the reader that's what you are trying to do.

If you're trying to do marketing, "a more personal feel" can quickly cross over into a faux-folksy style that comes across as really insincere.


What about if what you were providing was great, unique content that wasn't all about making a sale but actually giving something of purpose in a non-corporate, more personal manner ?


That gets back to the question I was asking before: would your readers be interested in the content, even if they were not at all interested in your product? If so, it's a personal blog. If not, it's a marketing blog.


Is relying on blogging really the reason Fog Creek hasn't crossed over or is it because they write tools that only 5-10% of the programmer audience are interested in?


He is saying that blogging has had a significant opportunity cost and that his blogging time could have been spent on something else that would have led to Fog Creek crossing over.


Isn't it a little strange that he announces his "blogging retirement" on a magazine's website inside an article hidden behind an interstitial ad? Shouldn't this have gone front and center on Joel on Software?


He mentioned it in the Stackoverflow podcast either last week or the week before as well.


The audience was so precisely defined that products we tried to make that weren't specifically for programmers pretty much flopped.

Any idea what products he is referring to? CityDesk or Aadvark (or something else)?


CityDesk, which was originally supposed to be "the" Fog Creek product, but had the misfortune of being most applicable to an audience Joel couldn't reach.

Copilot (née Aardvark) is doing just fine. Indie shops love it for taking a look at problems on their customer's computers. Not really the market we thought we'd nail when we first launched it, but, again, it ends up reinforcing Joel's statement.


Thanks. As for Copilot, I believe it reinforces what Joel is talking about using his blog to reach out to target customers. In the case of Copilot, the whole "summer interns at Fog Creek" series and the movie acted as the core message with the actual product in the background.


Fog Creek Copilot I am guessing (www.copilot.com)


I've read JOS since...well, I think the beginning, or dang close. Joel's articles are some of my most-forwarded. The earliest were phenomenal.

Now, though...most of the time I figure he's going to try sell me something. Each post is about a new feature. The Inc articles give me the idea that coders just aren't where he's at anymore. Bigger fish to fry.


"What's more, I have trouble pointing to other successful entrepreneurs who have used the same formula and reaped the same dividends I have."

The first bit of advice given by anyone is to start building content, so that SEO can help your webapp be discovered. While this is good advice, in a way Joel is contradicting this. He is effectively saying that SEO will only take you so far. This has further impact when it is coming from probably one of the most linked to blogs.

The question to ask here is whether this building content stuff so very important? I agree with the thought about building an audience, which is priceless, but what about plain old content found through google?


You can build content in other forms than a blog. Looks like he's been working on that: http://hginit.com/


I don't think he's contradicting it at all.

"Building content so that SEO can help your webapp be discovered" is a great first step. But it will indeed only take you so far.

Joel's interested in selling his products to people who have no interest in reading JOS. And, starting another blog with alternate content is not the best way to reach these people, either.


"great first step" is not necessarily accurate. It normally takes a lot of time before content gets traction in Search Engines.

SEO is more like one of the arrows in the quiver, which is extremely efficient(profitable).


The latest in a series of internet retirements and disappearances. Private forums are on the uptick.


On the StackOverflow podcast, I believe he mentioned something about not wanting to dominate the blogging world anymore. Someone says "Joel" and everyone else thinks "Spolsky." Yet, he doesn't mention that at all here. I wonder what's up with that?

Also, he says he's going to quit "for the most part" podcasting and public speaking. Is this also the end of the StackOverflow podcast? Seems unlikely that he'd force that onto Jeff, who seems to like it a lot.


>> Is this also the end of the StackOverflow podcast?

http://meta.stackoverflow.com/questions/40602/joel-to-quit-t...

He might have meant no longer doing other people's podcasts.


I figure the podcast can stay alive at least short term. Riffing off of Jeff's podcast agenda by phone for two hours a month isn't nearly as much work as blogging a full two out of every five work days.


He'll be back


In some form, yes, I agree. There's too much ego in what he does for it to be otherwise.


FogBugz has competitors, I think especially Jira, but it's hard to dominate the market if you only target 5-10%.

Isn't pg an entrepreneur who has reaped similar dividends from a similar formula of "blogging"? i.e. a book/essays addressing bigger issues, has indirectly promoted YC.


An oversimplification:

pg's "job" is to reach smart geeks living anywhere, convince them he knows what he's talking about and then fund the best among them.

Blogging = high return on effort. He's reaching many geeks and selling them on his qualifications all at once.

Joel's "day job" is managing and encouraging the growth of his (NYC-only) company. Blogging has a lower return on effort because only a small percent would be able/interested in moving to NYC to work for him. Local advertising in NYC would probably provide a better return on his time/money.


PG's essays long precede YC. I've always thought that they're more a medium for thinking than anything else.


in the meantime, i'm still waiting for stevey's promised last three posts ...


Indeed. In addition to writing extremely interesting posts, he was the one "celebrity blogger" that actually proved he had any programming ability (by releasing open-source software). So many bloggers write about programming techniques, but very few of them have ever written any code that the readers can take a look at.


1) I bet he could sell the same audience on new products as many times as he could make new useful products. He could scale his company horizontally instead of vertically.

2) Something is off if you have the attention of the hardcore programmers in the world, and can't make your programming tool spread. Why aren't these programmers falling over themselves to use and recommend FogBugz?


Just a guess about #2: the programmers might be recommending FogBugz to their bosses with the pursestrings, but the bosses may not like it enough. FogBugz's approach to project planning might be "the only approach that actually works well" (which I believe) but it's definitely non-traditional and takes control of the schedule away from the people who usually like to have that control. So I think there's typically a lot of resistance from outside the development group to adopting FogBugz.


Why would he shut down an major marketing/awareness channel so he can concentrate on stuff that he's not good at? I guess maybe because he wants to improve.

But I'd guess Fog Creek would be more successful if Joel focused entirely on being a spokesmodel and internal product leader and hired an operations person who was smart about sales, marketing, and channel distribution.


Joel slams Twitter's blog as boring, saying it's essentially rewritten press releases but Twitter does have an engineering focused blog that has much more interesting content (for Programmers anyways).

http://engineering.twitter.com/


First Steve Yegge and now Joel.


usually first article in Inc magazine I read was from Joel. His overall comprehensive thinking was a great resource and inspiration to me. I will miss his well written articles and often good topics.


In July 2008, I had recently been laid off and it was the midst of the Worst Recession Ever.

I applied to Fog Creek. I didn't get to the in-office interview. Now, I'd totally understand if they chose not to hire me after an interview. I'm pretty particular about what kind of work I want to be doing, and that makes me a poor fit for most jobs. Also, knowing more about the company, I wouldn't have been a great fit (no fan of Microsoft, and they use Wasabi, which I understand to be a VB dialect). So I hold no grudge that I didn't get hired-- just business, and very likely the right decision-- but I was pretty damn surprised not to get an office interview. I'm reasonably smart (top 100 Putnam) and I made it to the final round of DE Shaw's process shortly out of school, and had plenty of opportunities (even then, in 2008) to move back into finance. So it's pretty shocking that they didn't at least bring me into the office. Ok, but that's their decision and within their rights; they haven't done anything wrong, unprofessional, or embarrassing. Not yet, anyway...

Here's where Fog Creek begins to look bad: remember what I said about being laid off in the midst of the worst recession ever? After getting turned down for the interview, I called Fog Creek to ask why I didn't get it, wanting to make future applications, to other companies, more successful. No explanation. No tips or advice. Nothing. "We'll call you if we can release that information." No call. I tried again, 2 weeks later. Nothing. I'm sorry, but if you can't take 5 minutes out of your day to explain to someone who is down on his luck why he didn't get an interview, then you've checked your humanity at the door and crossed the line into sleazy corporate "neither confirm nor deny" territory.

To make it worse, I know that Joel is friends with my ex-boss. So Fog Creek's decision not to explain the rationale to me casts aspersion onto him. Not very professional. (Of course, I have no idea if Joel had anything whatsoever to do with this matter. Still, it makes the company look bad.)

Anyway, I rebounded, I've moved on and I'm doing well. In 10 years when I have a bit of success to my name and I'm hiring, I won't hold it against someone to have worked there. Even if that person worked in their HR department in the summer of 2008. But this is why I think Fog Creek is overrated. I'm sure they're a great company, and they have some impressive people, but they still have a touch of the old regime in them... or at least in one subsection of the HR department as of two years ago.

(TL;DR version: The "cool company" image of Fog Creek is overstated, as my experience attests. Still, their programmers are impressive.)


When you've become your planned '10-year self' and are running a company, you'll find that there is no up-side to giving a no-hire an honest reason for your decision and plenty of down-side for doing so. As an example here, the binary decision not to hire you as an employee has created such a grudge that, almost two years later, you're still bitter enough to compose a rant against the company -- even though you never set a foot inside the place!

How bad would your rant have been if you were told "you're just not strong in <certain knowledge you thought you had cased>" or "a colleague told us that you were exceptionally difficult to work with in high-pressure situations and often became bitter if you didn't get your way"? What would the up-side have been for the company telling you these things? Wouldn't your bad-mouthing have just become worse, with your rant here (and elsewhere?) even nastier?

Yes, it would be nice if we could all tell no-hires exactly what they need to work on, but it is a very rare person who would say "Thanks for the rejection! That's awesome feedback and I'll tell everyone how you've managed to make me a better developer!"


As an example here, the binary decision not to hire you as an employee has created such a grudge that, almost two years later, you're still bitter enough to compose a rant against the company -- even though you never set a foot inside the place!

Not such a grudge. I just thought I'd point out a discrepancy between image and reality. I have no idea if this reflects at all on Joel, and I'm sure that Fog Creek is a better place to work than 94% of all companies. The two Fog Creek programmers I've had substantial discussions with have impressed me.

How bad would your rant have been if you were told "you're just not strong in <certain knowledge you thought you had cased>"

I'd ask for advice and maybe the name of a textbook or open source project that I could learn from. I was unemployed at the time, and one great thing about being unemployed is that you have a lot of free time in which to learn things.

or "a colleague told us that you were exceptionally difficult to work with in high-pressure situations and often became bitter if you didn't get your way"?

That's excellent information (in the sense of being useful; it's obviously bad news). It means that you need to use someone else as a reference.


Joel received a question regarding this sort of feedback in an SO podcast.

He brought up a case where someone made it to an on-site interview, and it was noted that the guy repeatedly belittled the office assistant and sort of thumbed his nose at her. In this case, he would refuse to give advice to this individual because he wouldn't want to give him insight on how he could fake being a nice person well-enough to get a job somewhere else.

However, overall his general stance was that you're being compared to a large number of applicants. Even if you were qualified to get a job there normally, someone could've applied that happened to wipe the floor with everyone. Regardless, the odds of you reapplying aren't that high (though he notices it), so it's simply not worth the effort - if he noticed you stood out, he would've made the effort to continue. Whereas otherwise he could be driving business value elsewhere.

Honestly, I don't disagree with him.


He brought up a case where someone made it to an on-site interview, and it was noted that the guy repeatedly belittled the office assistant and sort of thumbed his nose at her.

You can take my word on this or not, but I'm not an asshole. I'm a decent guy whom he chose not to hire, probably for good reasons, but it would have been better to tell me what those reasons were, seeing as I was in a very tough spot (remember that recession thing?). Now I'll never work with Fog Creek in any capacity, never buy their products, and never recommend anyone to work there (although I wouldn't advise against it; I'm not vindictive).

Even if you were qualified to get a job there normally, someone could've applied that happened to wipe the floor with everyone.

Fair. I wouldn't have objected at all if he told me something to the effect of "someone else applied with more experience". That's the reality of a competitive market and I would have respected him for telling me that. Besides, if I don't get in because they're hiring these great people, then that's an incentive for me to re-apply in a few years when I am a stronger applicant and much more likely to succeed.

Regardless, the odds of you reapplying aren't that high (though he notices it), so it's simply not worth the effort - if he noticed you stood out, he would've made the effort to continue.

If he turned me down because he didn't see me as a fit for the job, or I didn't have the skills he was looking for, then that's perfectly reasonable and he could have said as much. On the other hand, if the reason he didn't take 5 minutes out of his day (or that of someone else who could do so) to explain his rationale was because he didn't think I am talented enough for doing so to be worth it, then his judgment of talent is worth less than dogshit.


Your last paragraph is way off reality. People will use your talent to judge whether you're worth considering for a job. People will use your perceived character to decide whether you are worth doing a favor such as helping you in your career. If your attitude of "I'm talented enough to deserve your time and advice" showed, that alone would be sufficient reason not to help you.

A little humility while asking for help goes a long way with most people. That means if someone chooses not to help you out you recognize that their world isn't centered around you and your problems, and don't hold it against them. Instead, be grateful if they do give you the gift of their time and advice.


Vindictive probably isn't the right word for it, but you seem to feel excessively upset about this, given how many comments you've written on the subject.

It seems like you convinced yourself you were naturally entitled to work there, and are having a hard time dealing with the cognitive dissonance of not even getting an in-office interview. Even wanting to be told why you weren't hired seems to imply a sense of entitlement on your part. To be fair, Joel spends a lot of words in his blog trying to make programmers feel entitled to special treatment (because then we'll apply to work at his awesome company which pampers us). So I can understand the emotions involved here, I just think you need to be a little more critical about how you're responding to this.

Getting turned down by a company with 32 employees and yet hundreds of applicants for each open position is to be expected, frankly. At those scales, I don't think they can afford the time it takes to tell everyone why they were rejected.


No, just because they didn't tell you why they rejected your application does not mean they are uncool.

It just means you have rather unreasonable expectations of what other people should do for you.


I think there is a deeper unreasonableness. What would a truly scientific hiring process look like? What might a large organisation, such as the British Civil Service do to make sure that it hires the right people?

One idea is to score candidates on many measures (100?) and make use guessed weights to guide initial hiring decisions. A decade later the organisation can compare the initial assessments against the hires subsequent progress up the organisation. This leads to a re-assessment of the weights.

Notice that the new weights were computed from the poputation of hires, not the population of candidates, and the hires were chosen using the old weights. The new weights are causing the organisation to hire people that it would have rejected in the past and it has no solid data on how those people would have performed in the organisation - it didn't hire them! There are other problems. The whole approach has too many parameters to calibrate it reliably from the data available. The linearity implicit in a weighted sum is implausible, a more sophisticated model with the number of variables squared or cubed is clearly required. The time scale on which the success of the hiring decisions becomes apparent is long, decades. It is the time scale on which things change. So the new scientific weights might be no better than rebooting the whole process with new, guessed weights.

My point is that organisations don't have substantial reasons for their hiring decisions. They have a process because they are forced to chose, and they consequently have procedural reasons for their hiring decisions.

A small organisation, such as Fog Creek, that has scientifically trained personnel, may be well aware that it hires the wrong people. Those in charge know that they hire the wrong people and that they cannot fix the problem. They also know that business is competitive, they only have to do better than their competitors, and since the problem is pretty much impossible, their competitors cannot fix it either.

The serious answer to the hiring question is "We don't know how to chose. We make wild guesses and then pretend that we have good reasons for them so that we don't feel too bad afterwards. The whole topic is really embarrassing. You shouldn't have asked."


No, just because they didn't tell you why they rejected your application does not mean they are uncool.

It's different from how Joel presents his philosophy of business. For a person, it would be hypocrisy. For a company, it's more accurately described as inconsistency (because there's no evidence whatsoever that Joel had anything to do with HR's decision not to inform me). Which is probably inevitable when a large number of people are involved (moving parts -> inconsistency). I wouldn't hold this against any specific individual. I'm sure most of the individual people at FC are great.


I'm playing devil's advocate here, but is it possible that they thought so negatively of you that they didn't want to violate the old "if you have nothing good to say, then say nothing" rule? Your response here in the thread does not paint you in a very good light. We recently hired this bright young intern. Only he second-guesses every decision and he's becoming more of a burden than a help. My gut's telling me that you might be one of those kinds of people.


I'm playing devil's advocate here, but is it possible that they thought so negatively of you that they didn't want to violate the old "if you have nothing good to say, then say nothing" rule?

I'm not asking for anyone to say anything "good" or "bad". There is no good or bad. There's the truth, and I'm asking for the basic courtesy of telling it straight. And yes, you can say "you came off as arrogant in your phone interview". I'm an adult; I can handle it.


Perhaps you can handle that sort of criticism, but most people cannot, and it would not behoove them to guess to which category you belong.


How does your experience "differ" from how Joel presents his "philosophy of business"? Please be specific. Joel has touched on this specific topic in podcasts before (i.e. why he wouldn't provide feedback to a job applicant), so I don't see how this differs from what he has preached before. If anything, your experience fits in rather perfectly with how he claims to run his business.


I can kind of see his point. Joel seems to be running his business in a very open way, with lots of details about hiring and such being blogged about publicly and in his magazine column. It would be a bit of a disconnect to get closer in as interviewee, just to see the traditional corporate walls come up. It doesn't surprise me though.


Exactly. Nowhere am I saying that Fog Creek is worse than J. Random Big-Box Corporation. I'm just saying that, based on one anecdote during 2008, reports of it being markedly better seem to be overstated.


He presents himself as some sort of enlightened manager. Yet when he's on the spot with a chance to prove it, he slinks back into the traditional "neither confirm nor deny" stance of old-style corporations.

He was within his rights not to give a reason. Not saying otherwise. I'm just saying I'll never work with him or his company in the future. Although he'll probably never have any use of this "bridge", he gained nothing by burning it.


Who says that an "enlightened manager" is one who opens his company up to potential litigation by providing honest feedback to any rejected job applicant that wants it?

There's not a whole lot of people who are going to like what a potential employer has to say about them if they have been rejected. They have no way of gauging how someone will react and there is virtually zero benefit to providing any feedback whatsoever. This has nothing to do with management style; it's just common sense.


Who says that an "enlightened manager" is one who opens his company up to potential litigation by providing honest feedback to any rejected job applicant that wants it?

Potential litigation? Given that (1) I would have absolutely no legal leg to stand on, and (2) I'd rather get another job and advance my career than spend a year suing someone, blackballing myself in the process: why would I possibly do that? If that thought even went through anyone's mind, I'm insulted, because I'd have to be an idiot to try to pull that off.

If your legal strategy, regarding someone who has absolutely no incentive (and plenty of counterincentives) to sue you, comes before your humanity, there's something wrong.

They have no way of gauging how someone will react and there is virtually zero benefit to providing any feedback whatsoever.

There's no benefit to helping out someone who applied to work at your company and might be doing something of interest to you in the future? Really?


Potential litigation? Given that (1) I would have absolutely no legal leg to stand on, and (2) I'd rather get another job and advance my career than spend a year suing someone, blackballing myself in the process: why would I possibly do that? If that thought even went through anyone's mind, I'm insulted, because I'd have to be an idiot to try to pull that off.

All of your suppositions assume that the potential employer knows and understands all of your motivations! They don't. Maybe you're a wonderful, stand-up guy. But maybe you're not. They have no way of knowing for sure. So it's only natural for them to assume that some applicants may give them grief if they provide an "honest answer" as to why that particular applicant was not hired. Whether or not you, specifically would cause them grief is totally and completely irrelevant unless, perhaps, they have an explicit reason to believe that you, specifically wouldn't cause them grief. Can you provide any reason that you, specifically should be treated differently than all other applicants who they interview, including the ones who would cause them grief if they were told exactly why they were not hired?

On the topic of litigation, even if you didn't have a leg to stand on legally (which may or may not be true), even launching a frivolous legal claim against them can be annoying and costly to them. They still have to grab a lawyer to advise them on the matter and they still have to defend themselves against anything you may or may not bring forward, frivolous or not.

There's no benefit to helping out someone who applied to work at your company and might be doing something of interest to you in the future? Really?

Really! Fog Creek undoubtedly receives a veritable plethora of job applications. The chances that you specifically will be of great interest to them in the future outside the scope of being employed with their company is slim as a matter of probability, assuming that you don't already have some kind of working relationship with their company. If you do already have a working relationship with Fog Creek, you should take this issue up with them directly instead of on Hacker News.


Joel mentions in the linked article that Fog Creek now has 32 employees. Given the hundreds of applicants he alludes to for every open position and the fact that he spends several days a week focusing on his blog I'd say the odds are good that he didn't personally reject you.

Most companies don't call back. You can just assume that they had at least one candidate in the pipeline who was a better fit in terms of culture, location, salary expectations, or skills.


Joel mentions in the linked article that Fog Creek now has 32 employees. Given the hundreds of applicants he alludes to for every open position and the fact that he spends several days a week focusing on his blog I'd say the odds are good that he didn't personally reject you.

Oh, I'm sure of that, but it reflects badly on his company that, when a talented applicant-- someone you'd not want to piss off if you have any future-sight whatsoever-- wanted to know what he could do to make future applications more successful, they wouldn't even help me out in the slightest.


"someone you'd not want to piss off if you have any future-sight whatsoever"

All joking aside.....from reading your posts, something seems a bit off about you. You seem to be introspective, but it really seems you have some deep seeded issues, maybe you should talk to someone about it?


I think I know where he's coming from. Being unemployed when you just get out of college sucks in a big way, because you feel like you never got a chance. Partly because we hvaven't really had a chance yet, and because interview skills don't always correlate with job performace and interviews have a random component, people in my subgroup really would appreciate feedback, though I realize why that's imposssible. The parent poster is merely expressing a sentiment from my age group. Joel is really more of an innocent bystander that got caught in a generic rant.

I try to stay more upbeat about it though and work on a portfolio in the meantime so I'll get a competitive edge. Maybe you'll even see a startup by me in the near future ;-)


At 22, I'm also part of "this age group."

If being unemployed just out of college is such a problem for the young man (and that's not unreasonable), he should drop the attitude of "I'm pretty particular about what kind of work I want to be doing, and that makes me a poor fit for most jobs". If he doesn't want to work or only wants a very specific job and can't get it, that's reasonable. Just don't complain about it. Otherwise, this young man who believes himself highly qualified should take a job that's reasonably satisfactory as opposed to perfect until the "Worst Recession Ever" is over. There are a lot of people out there who'd kill to be in his position.


I don't disagree with you at all. I was just trying to explain what I think his motivations are from a more neutral perspective to promote cross-segment understanding.


Feedback is not impossible. I don't know where this lawsuit paranoia is coming from. If someone is a decent programmer and has a good resume, he's not going to launch a frivolous lawsuit about not getting hired. I wanted to know so I could be more successful in future applications; that's all. I wanted to move on. Suing someone would accomplish the exact opposite.

I'd just been laid off and my ex-boss was a friend of Joel's, which is why I said it was unprofessional not to inform me of the reason; declining to do so casts aspersion onto my ex-boss (although I checked my own references and he wasn't saying anything negative).


Dude, plenty of people launch lawsuits at the drop of a hat. Even if they are something like 1 in 100 people, a lawsuit is _expensive_. The cost benefit analysis just doesn't pan out. If I were in charge, I'd do the same thing. Protecting your own people far outweighs a questionably existent responsibility to someone you don't know. It really is nothing personal. The way to beat the system is with volume and constantly making yourself more competitive.


Many companies are reluctant to say anything about why they didn't choose you because there is no upside and potential legal downside for them. I don't know what top 100 Putnam is or DE Shaw or how picky you are but I'm sure you are great.


I am not going to sue them. Why would I waste a year of my life chasing a lawsuit that I can't win, having no legal leg to stand on, over a decision they have every right to make?

However, the "black box" behavior of companies is pretty unprofessional. It makes the job search process a lot more difficult than it needs to be.


All of your replies here suffer from the same logical flaw and many people have pointed it out. Fog Creek has a policy of not divulging their reasons for denying an applicant a certain position. Joel has given his arguments about why that is sound, so I will not bother to repeat them. You keep assuming that Fog Creek should know that it would be safe to make an exception in your case and getting offended that they choose not to. The fact is you should not be an exception.

To make this as clear as possible, suppose you were trying to get pain killers without a prescription. No matter how obvious it is you're not a junkie and are in pain, it would not be appropriate for the pharmacy to sell you the medicine based on their subjective judgment. It may not matter in this instance, but it would undermine the whole system.

The reason why I respond is because it has been frustrating for me to read your replies on this thread because this gap in reasoning has made all of your comments sound very personal. Anybody can sympathize with the frustration around being denied a job, but your story says nothing about Joel's management approach.


Just because you don't like a specific policy doesn't make it unprofessional. Employers have no duty to job applicants to help them through the qualification process.


"Employers have no duty to [X]" does not imply "[X] is not unprofessional". No one has any legal duty to be professional.


It's hard to be sure you would have no leg to stand on. It would be an emotionally charged conversation, and misinterpretation would be likely. If the hiring manager, for instance, said anything about a legally protected characteristic (like age or marital status, for example), it could be easily construed as illegal discrimination. One could make the communication written to avoid certain types of misunderstanding, but then you'd give the lawyers an actual document to play with.

There is no upside. Remember that the hiring manager can be sued personally, not just the business.

Finally, consider another factor. Most of the time there are several qualified candidates and one may stand out. That does not mean the others were bad, just that one candidate clicked. It is of negative value to say "Nothing personal, but we really hit it off with Mr. Foobar and not you." Silence is actually better than pronouncing an under-informed judgement on someone based on a series of half-hour interviews.


Joel doesn't know you're not going to sue him. Lots of people file frivolous lawsuits against companies, in the hope of a settlement even if the lawsuit has no merit (it takes a lot of time and money to defend against frivolous suits). It makes no sense for him to expose himself to that sort of risk.




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