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All of those problems? Users don't know, don't understand, or don't care.

Native? Regular users don't care if an app is native or not - they just want a well designed app that works across their laptop and tablet.

Updates? That's probably one they do care about - they want it to happen without being interrupted.

SaaS? Users don't care - value for them is about 'it just works', not some philosophical debate about if they only have a limited use license for the music they stream on Spotify. If Spotify shuts down, they'll move to the next service.

Cloud storage? Users want their stuff to be accessible from their phone, tablet, and laptop. We need to educate them about risks with that, and put transparent controls in place to help them.

Installing apps? Users don't care - just make being able to use an app easy. Website, app store, whatever.

As a developer, it's your (our) responsibility to help the user figure out where it matters in terms of getting the outcome the users want. Hide the shit they don't care about, educate them in language and terms they understand about the things that do matter, and don't annoy them with inconsequential stuff.




For how many apps do users want it to work on their laptop and tablet? Personally, if it works well on tablets only, I'd just get out my tablet when I want to use it. It's not like I'm tied to using particular devices in particular locations.




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