This is unfortunate. It has nothing to do with the acquisition, but I hate to hear it.

New Relic and MMS were previously relatively fragile, hand done addons for some customers. Since the beginning of 2014, we've made an attempt to cut back on snowflakes and build reliable, self service features instead. It doesn't excuse you having a suboptimal experience, I know, but that's what's going on.

I'm happy to talk more about things if you want to email me.