That one person doesn't know it doesn't mean it's not common knowledge.
That said, the edge is not always below 1%. It varies based on the rules. Some games don't allow a surrender, for instance, which changes the edge pretty drastically.
No casino in the states of NV, CA or LA has ever informed me nor have I seen other patrons be duly made aware of the 2%-15% for the slots nor the 1% for Blackjack, Video poker or Craps.
In Nevada, I don't see any stipulation they're even required to, by the Nevada Gaming Commission. [1]
[1] LICENSING AND CONTROL OF GAMING - GENERAL PROVISIONS
Neither I nor anyone has said that they are required to make you aware, let alone "duly" so.
For instance, it makes good business sense for a casino to advertise their 94.64% slot return since they still have an edge. You don't have to be an industry insider or close to it to learn this information, as you implied.
It says it right on the card on the table that explains the min/max bets (in Aus at least). Also, it's basic stats which can be applied depending the house rules.
The house edge for slots games is anywhere from 2% to 15%+ and is one of the worst bets you can make in the casino.
Blackjack, video poker and some bets on craps are the only times in a casino where the house edge shrinks to below 1%.