Their customer service is appalling, but you pay for what you get.
The original point was that requiring HTTPS would mean free-to-host HTTP services would go out of business as it was impossible to provide free HTTPS certificates, and in that sense, StartSSL proves them wrong.
The original point was that requiring HTTPS would mean free-to-host HTTP services would go out of business as it was impossible to provide free HTTPS certificates, and in that sense, StartSSL proves them wrong.