> If only all users were so thoughtful.

But then it sent him off in a direction not worth going. He literally started to map out how far emails would go if they succeeded. The whole time the error was in the timeout instead.

The mapping was done for the purpose of reproducing the error though. I wouldn't call that a wasted effort.

It is pretty trivial to translate distance to time for something like this, so I wouldn't consider the wrong direction at all.