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Thanks Patrick, I now have a url I can send to anyone who complains that $OSS_PROJECT they depend on isn't supported to the degree they'd like.



That's probably worth an entire essay, but I don't think I'll be the guy to write it, as the topic makes me positively volcanic.


Justin Searls' recent talk "The Social Coding Contract" has a nice take on why expectations get so out-of-sync: http://blog.testdouble.com/posts/2014-12-02-the-social-codin...

Nobody is "the bad guy", but creators and late adopters have very different understandings of what OSS is for, why it exists, and what to expect.




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