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>I seriously cannot understand why any console maker doesn't go all out and focus on the customer. Tell publishers to either make a reasonable demo,

Ouya used to require every game to have a demo or to be free-to-play. They ditched it[1]. I believe MS still has the mandatory demo on Xbox live arcade (digital only games) but only for the 360 titles, they allow publishers to decide for the XB1 [2]. I cannot possibly know their reasons but my guess is that demos are expensive to make. Giving a refund has not been tried as far as I know but Sony had something similar with one hour limited full games for free. I believe they stopped releasing these few years ago. Again, I don't know their reasons but my guess is that it was not driving a significant number of additional sales.

Right now you can Share Play on the PS4 and watch game streams everywhere so the utility of demos is even less than in the 7th generation consoles.

[1]http://www.computerandvideogames.com/455402/ouya-ditches-fre...

[2]http://www.nowgamer.com/xbox-one-demo-policy-hasnt-changed-t...




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