The SOP is basically never give any feedback to users. You won't know until it's either fixed or it's not months later.
If OSX/iOS were more open source (beyond the kernel and some libs), I think it would be easier to get external developers contributing valuable fixes and offload some support to the community.
It doesn't make much sense to keep the OS totally closed, because the business model is in selling good HW. Sure, control the platform end-to-end ensures quality, but delegating some can be mutually-beneficial.
It's like a small business owner "control-freaking" so they don't put out napkins for fear people will take too many, making it a pain for everyone to accomplish a common task. There is a reasonable amount of control / final say-so that's necessary, but there is "penny-wise, pound-foolish" also.
Funny how open source hasn't resulted in a desktop Linux or Android or ChromeOS or BSD that you want to use, yet. Not for want of effort or money or forks.
But maybe if Apple open source Mac OS X, which you do want to use despite the annoyances, then open source will magically help it become perfect?
If OSX/iOS were more open source (beyond the kernel and some libs), I think it would be easier to get external developers contributing valuable fixes and offload some support to the community.
It doesn't make much sense to keep the OS totally closed, because the business model is in selling good HW. Sure, control the platform end-to-end ensures quality, but delegating some can be mutually-beneficial.
It's like a small business owner "control-freaking" so they don't put out napkins for fear people will take too many, making it a pain for everyone to accomplish a common task. There is a reasonable amount of control / final say-so that's necessary, but there is "penny-wise, pound-foolish" also.