I don't mind when I meet someone in normal daily activities that speaks English poorly. My thoughts on the subject mirror your own.
What _IS_ frustrating is dealing with a customer service representative in an overseas call center that speaks English poorly. How many man hours have been lost in forced communication with foreign contractors in an effort to save a few dollars an hour over an American counterpart? Also, those cost savings to a company like Comcast also damage our economy by not employing Americans in need of work. It's a double-whammy of frustration.
What _IS_ frustrating is dealing with a customer service representative in an overseas call center that speaks English poorly. How many man hours have been lost in forced communication with foreign contractors in an effort to save a few dollars an hour over an American counterpart? Also, those cost savings to a company like Comcast also damage our economy by not employing Americans in need of work. It's a double-whammy of frustration.