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So, just want to make sure it's clear to folks reading (because it's been a source of confusion for prospective customers in the past) that "card account updaters" and a service like Churn Buster are not mutually exclusive. For example, we have customers who utilize "card account updaters" like what you're talking about, and they still have a substantial number of customers failing payments even after that process has run it's course. That's where Churn Buster comes in.

Normally you'd expect Churn Buster to implement this background behind-the-scenes card account updating itself, but the reason we don't is that the trend and expectation in the industry is, or is becoming, that the actual payment gateway themselves provide this service, because they're by far in the best position to do it at scale. For example, Braintree already does this and I think you'll see more and more payment providers doing it down the road, including Stripe. (I could be wrong, but I don't think so.)




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