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Where I am, if you want a doctors appointment it's either a normal appointment or an "emergency". If it's not urgent, you ring up whenever and make an appointment, but it'll be a few days at least. I once waited a fortnight for something non-urgent.

But if it couldn't wait that long, you rang at surgery opening (8:00 iirc) and they give you a time for you to turn up. You turn up and then you wait to be seen. They fit you in as quickly as possible, average wait for me is usually about 45 minutes I guess?

Is it emergency appointments your nan is trying to get?

There's definitely an element of what we call "Postcode lottery", the quality and provisioning of medical care can vary based on where you live. But generally, while we British bitch and moan about it, it's brilliant.

Edit: which -> while we British




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