Yeah, that's completely horseshit. At a minimum the rate ought to stay locked in for you by virtue of the agreement to take your fare, and the difference should come from the offending driver's next fare as a disincentive.
You always have the option of not choosing Uber.... You can even start a blog and inform others of this practice. Finally, you can complain to everyone you know and encourage people not to use Uber...
Or just ask the government for more legislature I guess...
Or, a customer service flaw that disincentives use of Uber's service due to the unreliability of their contractors could be addressed by Uber, as a cost to those unreliable contractors, as I suggested. What part of my post (or any other posts I've made on this topic, for that matter) suggests I feel government legislation would be appropriate here?
EDIT: Furthermore, this is already something Uber does with their star rating system. This would just be a logical extension of that.
