Although I see the point of the assessment, the author fails to understand the change in culture with the newer generations. Especially in software where familiarity is the major driving force in the products which are used. I would much rather use a software package that I have been using all through college and grad school even if a commercial package may be better. It all boils down to familiarity.

Also members of the newer generation respect what open-source stands for. We realize the benefit to society. We want to drive change and innovation especially if it is free and open.

Then comes the question well how do you beat the open-source? Well, I dont think you can. You have to embrace the technology and build upon it. Use it as a platform for further development. Only when companies begin to embrace the open-source will they begin to be successful.