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I'll go further and say that researching CRM's only feels like work. It isn't. Cold calling and chasing contracts and closing them and completing the contracted work is all that counts as actually working. Choosing and installing and learning a CRM is easier. That's why it doesn't count.



Perfect observation of real, honest-to-God procrastination. You are usually better served taking the time researching the CRM and slacking off. Or at the very least admitting that the CRM research is part of your time off, not your job.


No. You're both missing the whole point. This is like researching a move to Node from Rails, or something similar. In fact, using the right tool for your sales has a direct effect on your bottom line, so I'm going to say it's far more important if you like stuff like money.


Correct of course. I'm running it in my mailbox and Google Docs excel now for clients, time spend, leads, follow ups, etc. It's doable but not exactly manageable. I'd like a way to combine it all and stop spending time searching.


No, this is wrong. Researching counts as actual work, that's why people put R&D as an expense. It feels like work to you because you recognize it as such.




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