You can shoot me an email and I can figure out when this happened and maybe, if it's helpful for you to know, give you an idea what we did wrong on our side. Obviously, if you're still interested, we're happy to talk to you.

It's funny, one of the things I tell every person I talk to in our first-call process is "we won't go dark on you if we think it's not going to work out; we'll tell you ASAP --- but I don't promise not to go dark on you by accident". Everyone in our company is billable, which is good, but we're always hammered with stuff.