You know...reading this headline, I'm not sure that I even know of any consumer-level PCs that cost over $1000 (obviously servers, CAD/3d Modeling workstations)...
I'm typing this from my acer aspire one right now and, honestly, this is more computer than I even need...
I will admit that I am a bit odd, the only thing I really use my computer for is an SSH/HTTP client; certainly my usage habits are different than somebody like my mother..
But then there's my mother...I bought her one of these a few months ago, and she LOVES it. Her desktop machine (which she uses for running quicken or something like that) took a shit a few weeks ago, and her motivation to have me fix it is about 0. Her aspire is more computer than she really needs (except for, maybe, the screen. The resolution leaves a bit to be desired).
So who IS buying computers that cost over a grand?
Well, there are gamers...people who are most certainly not going to buy buying a mac (despite a lot of games being available on OSX, it still isn't up to speed with windows). They might spend over $1000 (I am not a gamer, so I don't really know what is required for gaming these days. If it can run tuxracer and armagetron then I'm content). Buuut....most of the gamers that I know buy their computers from newegg and put them together themselves.
Even the desktops that I buy for my users at work only cost under $1k and that is with dell's "holy shit" service plan.
Apple, you're dominating the over >$1000 market because you're the only one IN it.
This claim would be akin to the coffee shop that I am sitting at claiming that they have 90% of the coffee market in Cross Lake, MN. They're the only coffee shop here.
And as was mentioned above - it appears to be >$1K and sold at retail. So the T400/T500 Thinkpads etc probably don't appear on the list much - because they're not at the shops.
This is not necessarily a good thing. Apple has largely $1000+ computers. Them taking 91% (and having single-digit overall market share) means that consumers increasingly prefer small portable cheap low-power computers (netbooks and similar), while the high-end market disappears.
As an analogy, it would be like Cray boasting 20 years ago that they owned 90% of the $10,000+ computer market.
Apple needs to innovate on the low end, or die.
On the other hand, it seems like computing for the masses will converge onto mobile devices, and Apple currently has the strongest offering in that market.
I don't know, this is like saying Mercedes needs to get into the sub-$40K market. Maybe they do, maybe not. I think Mercedes and Apple would rather own the top and have the market rise to them.
Mercedes is quite active at the lowest end of the market: they produce cute microcars under the Smart brand. (I guess Smarts might not be available in the US at all, considering Americans' excess-oriented taste in automobiles.)
The iPhone may be the SmartCar of computers, but it's the Mercedes of phones. While we'd all like the believe that that highly capable phones are really full fledged computers, that isn't yet the case and Apple doesn't even strongly market it as such (there's no "replace your desktop computer with an iPhone" marketing).
I see two or three a week, but that may be a function of the places I spend my time. They strike me as tippy and underpowered. I could see using one in the city, but I wouldn't want to take one from Portland to Seattle, or to the mountains.
I've driven a smart a few times, both on the motorway and in the city, and I have to admit that it's really quite pleasant to drive, in town anyway.
In town, it feels really, really nimble and quick. It accelerates quickly, it parks easily, it fits into small gaps and spaces, it can turn on a dime, and generally it just feels good.
On the motorway, it's ok until 75mph or so (speed limit being 70mph here). Above that it start to feel very light on the road... 85mph was the highest I dared to take it, and it felt like every gust of wind might knock me off the road. Around 70mph, though, it felt small but steady.
On the whole, I think it's a really nice car, particularly for those who like a modern gadget feel. The Smart feels like an iPhone car, if you see what I mean. You wouldn't do your excel spreadsheets on it, but it's damn nice when you're out and about in the city.
Seen a few, even thought about getting one, but for 2K more I got a used 3 year old car that has a bigger trunk, back seats, much better gear box (manual 6-speed) and is overall much nicer.
Very true - In Europe, you see those tiny Mercedes everywhere. A couple of people commented that they have been spotted in the US though I have not come across one yet in California.
Smart has been a huge money pit for Daimler. They lost billions, cancelled most of their unreleased vehicles, and had to be absorbed back into Daimler.
I don't think the "Apple of automobiles" exists, in the sense of there being a premium brand with substantial marketshare that would be operated by an independent company. (Porsche recently became a subsidiary of Volkswagen.)
Edit -- on second thought, I guess BMW could be it. They are still independent and don't produce anything cheaper than the Mini.
People have been saying for years that Apple needs to come out with lower end products or they'll die. Their steadily increasing profits (even through the recession) and massive cash reserves say otherwise.
True, but (1) we had many years of quite good economic growth until 2008 and (2) their big $$$ are coming from the iPhone right now - wasn't there a post yesterday observing that it's outselling the Mac? So one could argue that the iPhone is their lower-end product line: Mac design philosophy that goes in your pocket.
There's a big difference between being successful and being change-the-world successful. I'm sure Apple would love a piece of the latter but given their business model it probably won't happen.
I can't imagine Jobs is happy about being just being a billionaire when there are guys like Gates who dwarf his wealth and success (and therefore have the cash to actually saves many more lives and alter world history)
I'm sorry, it seems one could conclude from your statement that you don't believe Jobs-era Apple (which, after all, has had basically the same business model all these years) hasn't changed the world. It seems to me they've already done that a few times over.
The iPod. The iTune Music Store. The iPhone. A world-class music studio for $500. A world-class motion picture studio for $1000. The evolution of the digital hub. The insistence that technology should "just work". I honestly don't know what else you could expect from any other company of any size or business model.
I think josefresco meant the world outside the computer market. The iPod and iPhone, I agree 100%.
Music and movie software...no. As a professional in that sphere I personally feel Apple comes late to those parties after working out or buying what everyone else is wearing. That's not meant as a put-down, I just think you're overlooking how much innovation comes from third parties.
I've been using Logic since the Atari days, and I certainly don't mean to belittle the contributions of eMagic! I'm less familiar with the linage of Final Cut, but I'm sure whoever developed that before Apple did fantastic work.
But, though it's become a cliche in this context, I think what makes these products world-changing is Apple's vision. [EDIT: actually, now that I think about it, it's not their vision. It's their business model (the very thing the OP was deriding). Apple sells hardware and can use software as a loss leader. So it's able to sell Logic and Final Cut for much less than when they were the sole income of their respective companies] After Apple bought Final Cut and Logic, they slashed prices, refined the interfaces to make them much more approachable, and gave users a way to migrate from simple iApps, to Express versions, to the full-blown Studio packages.
This ease of use, low cost, and easy migration vision of Apple's all works together to democratize the creation of media. As a platform, it places an emphasis on the creation of media, not merely the consumption of it.
That's what I find world-changing about it, and I think its all stuff that's happened post-Apple-buyout. But I'd love to hear more about any similar efforts made before Apple bought these products.
Adobe were the breakthrough company to develop video editing on Mac, with what is now Premiere. Final Cut was a spinoff of that when the developer left for Macromedia, which was in turn split between Apple and Adobe (FC & Flash, respectively): http://steveblank.com/2009/05/11/supermac-war-story-x-the-vi...
Now you're right about Apple's price cutting, and it's more obvious how this drove down the cost of video - but on the music side while you had ProTools at the extreme high end and Logic at the prosumer price, over on the (post-Atari) PC side you had very aggressive competition from Steinberg (Cubase), then Cakewalk, and ultimately a host of others - not to mention trackers. eMagic had a big first-mover advantage in their price space, but competitors were really eroding that with a combination of pricing and ease-of-use. I personally think EMagic would have gone bust within 2 years if they hadn't been able to fall into Apple's arms.
To be fair to Apple, they were very smart to focus on things like high bus bandwidth and high-resolution hardware timers which are de rigeur for this sort of work. Wintel was able to play catch-up in large part because of the rise of electronic music, where things like hardware latency and so forth were less critical.
When I referenced "changing the world" I meant grand social problems and solutions that effect almost every human. Not a bunch of spoiled tech/gadget obsessed "Haves".
Ask the kids in Ghana how the iTunes Music Store has effected their lives.
"I honestly don't know what else you could expect from any other company of any size or business model."
We should all expect more from ourselves than simply overpriced/shiny electronics.
I admit I'm a very pro-capitalism type of guy and I indulge in many excesses that I should not take for granted, and yet do.
But I absolutely refuse to feel anything but joy and elation when I consider the miraculous tools I have available to me that allow me to complete works undreamed of by any generations previous.
It may naive, but I have to believe that if we are to care for the children of Ghana, we have to make more of ourselves, not less. To put it another way, would I know anything of Ghana's plight were it not for my shiny electronic computer and its connection to the miraculous interconnected network of shiny electronics?
Cringely has an interesting take on the relationship between Gates and Jobs and how they perceive each other.
"In Steve's mind, he has the best of everything. Apple software is cooler than Windows will ever be. Palo Alto, where Jobs lives, is trendier than Seattle. Even Jobs' plane, a Gulfstream V, is cooler than Gates' Challenger 604. It goes on and on. Gates has never even considered this latter point, but I'll guarantee you that Jobs has, and he revels in it."
So, no, it is not clear at all that Steve believes that Gates is more "successful" than he is. Furthermore, it is no longer insane to imagine that, depending on how long Jobs health holds out, he could presiding over Apple one day with a higher market cap than Microsoft (consider how Apple surpassed Dell in market cap a few years back).
Or the whole market for things called "computers" is growing, and the high-end market is just growing slower than the rest of it.
This doesn't mean that the high-end market is doomed. It might just be growing at a slower rate.
You may ask: Why doesn't Apple then try to get into a business that is growing faster? The answer is: Sales growth is not the metric. Any business can boost sales by lowering their profit margin. (Old-school dotcoms used to grow like wildfire by giving the product away below cost and hoping to make it up in volume.) What matters is profit growth.
No, my answer would be: they did. iPhones and iPods are definitely markets that are growing faster. Apple did the smart thing and moved into other markets where its design expertise could make a big difference.
Apple has always had the philosophy of selling at higher prices than others based on the 'quality' of their products - I'm not judging on this, just saying - it also gives them better margins. I remember there was a quote from Steve Jobs saying that they had a market share akin to BMPW (I might have that wrong) and that there was nothing wrong with being the BMW of the computer world.
I disagree. Netbooks are a fad that will not last over a few years. For one thing, the margins on netbooks are even slimmer than the cheapo laptops Dell was making before the "netbook revolution", and manufacturers are getting murdered left and right by this.
It's the Wal-Mart effect - you flood a market suddenly with cheap, shoddy product and people will jump for it, but it's not sustainable as your vendors and suppliers start dying off.
Profit margins are disappearing for the likes of Asus, Dell, and HP, and they're skating on thinner ice than ever before. Would you rather be selling $300 computers at a $5 profit each, or $1200 computers at a $100 profit each?
People got on Sony's back early on when they claimed that the introduction of a netbook will do nothing but start a "race to the bottom". They were attacked for being out of touch with reality and trying to peddle overpriced ultra-portable notebooks. But they were right.
Them taking 91% (and having single-digit overall market share) means that consumers increasingly prefer small portable cheap low-power computers
Their market share might be single-digit, but hasn't it been growing?
Another interpretation might be that consumers are simultaneously migrating towards Apple PC's and laptops as well as purchasing netbooks and similar for added convenience. That's the story in my household.
I am not sure that consumers prefer netbooks. I still don't know anyone owning one. I must admin I don't believe in netbooks market—one part will be taken by smartphones, another by proper notebooks.
Speaking of which: Apple's computers sales grew only by 4%, but notebook sales grew by 13%. Going into low-end, low-price and nonexistent margins market would be the sure way for Apple to die.
i don't understand the downvote. this is a serious question. i have not been around this world long enough to know cray well. it seems to me that the original commenter made a point that cray targeted the high end market and it has not been well for them, and i would like to understand how they are doing today.
So, they aren't out of the game. The previous lists are available, if you're interested you could compare Cray's standings with previous years.
I don't understand the downvote. this is a serious question.
The way you asked it carries an implication that Cray is not still relevant - it has the impact of a statement dismissing Cray rather than a quesiton about Cray.
i agree with you that "Apple needs to innovate on the low end, or die" because cloud computing and browser OS are going to be a game changer - if every task is done on the net and if the browser is the OS then how would one differentiate a PC from MAC??? all you need is a hardware with a browser OS that is slick and speedy, while all the apps that resides on the net will have same look and feel on all the browsers doesn't matter what hardware you're using!
Great catch. I haven't read the article yet but it wasn't adding up. For-corporate-use Thinkpads and Dells are almost all in the $1001+ range, so I was confused.
One of the most fun parts of the Steve Jobs Reality Distortion Field is the statistics -- "91% of the > $1000 market", "most revenue during a non-holiday quarter", "most computers sold on sunny tuesday afternoons in spring", etc.
This stat is so cherry-picked it might as well have been "Apple claims 100% of the 'glowing-fruit-on-lid' PC sales."
Where do you see those numbers in Apple's press release? Or did they gave them in the press conference?
If not, since when did NPD claims became Jobs RDF?
Regarding best non-holiday quarter in company's entire history—it is not something to be shy about and not exactly cherry picking. Unless you did expect Apple to beat its best holiday quarter in ordinary quarter during recession?
I'm astounded at how recession-proof Apple has made itself seem. I was hoping they'd survive without too many bruises, but it seems as if the recession is boosting their sales, if anything.
They're a luxury good and a status symbol-- the people that were willing to pay a premium for one pre-recession by and large can still afford to. It's a triumph of their marketing direction (backed up by products of quality, so I hear).
Apple also happens to be the only major manufacturer still willing to treat customers with some measure of respect. I've owned a Toshiba before, and have dealt with Dell also with regards to warranty service; they are terrible. Long wait times (upwards of three hours!), clueless reps, and an iron-clad resistance to making any repairs whatsoever.
Dell eventually acquiesces if you press them. Toshiba never did fix the defective laptop they sold me.
Now Apple. I bought a MacBook Pro some time back in '06. It bit the dust this past Christmas (Dec '08), and I called Apple up; the below is what happened, embellishment-free:
- Waited less than 2 minutes for the first representative to answer. I told her about the problem, she called up my file and noticed I had done previous repairs for the laptop, and immediately offered a full replacement (as opposed to a repair attempt).
- She transferred me to a level-2 tech, I was on hold for less than 2 minutes again, and when the L2 tech got on the line the first representative relayed all the relevant information to him, in my presence, and asked me to confirm that this is correct.
- They never once argued about the validity of any of my claims, nor did they ask for proof that my motherboard was truly shot.
- I told them that I needed to do work over the holiday break (this was Dec. 20th-ish), and asked them to expedite the process. I had my new computer by Christmas eve.
- They upgraded me to a unibody MacBook Pro for free, without me asking for one.
Try getting THAT kind of service from any other PC manufacturer on the market today.
If you purchase a Dell/HP/Lenovo support package, the support you'll get is excellent. e.g. same day, on-site, internationally.
Apple gives much better support by default; other manufactures offer teired levels of support, so if you're stuck in the default you get nothing - but if you pay a bit, you can get much better support than Apple offers.
I'll confirm product quality. It's just that right when the economy exploded there were a lot of people who were pretty snarky towards Apple, sneering at a company that dared make an expensive product. In fact, I spent this week on prog.reddit, and there are still people basically saying they'll laugh at Apple fanboys' faces when Apple collapses and they lose everything. I'm just glad that's not happening.
From anecdotal experience, every graduate at my old high school just picked up a 13" Macbook Pro. They're everywhere.
It seems like what recessions do is get rid of the middle of the market. High end goods still do alright because their market is small to begin with and more able to handle the storm.
Apparently you missed the news last week the Apple dropped from 4th to 5th or 5th to 6th (can't remember exactly) in the top PC manufacturers in the world. The recession and the shift to cheaper PC's was cited as the cause.
Not necessarily a bad thing but it's definitely not a 'boost' in sales.
Buried a bit deeper is something more interesting:
Despite these advantages, US Mac retail sales slowed for about six months.
The Macolypse Hits Apple*
From about November 2008 to April 2009, Mac year-over-year US retail sales declined, even as Windows PCs dramatically gained. There was kind of a numbers reversal, following the late-September stock market crash. For example, in October 2008, following release of new aluminum, unibody laptops, US retail Mac revenue grew 25.5 percent, while Windows PC sales fell 4.2 percent, according to NPD. By January 2009, Mac retail revenue was down 10.4 percent from a year earlier and Windows PC revenue was flat.*
He goes on to say Mac Sales are up for June YOY, while attributing some of this success to price cuts, and noting that while Apple enjoys the high-margin territory firms which are pricing on value are holding onto market share.
I think the real losers here are not PCs in general or even manufacturers with a range of offerings like Dell and HP, but other luxury computer brands like Sony and boutique workstation suppliers.
As noted, the brick-and-mortar limitation is really distorting. Last time I was in Office Depot or Best Buy, they were strongly emphasizing value over performance with their space allocation.
I wouldn't say that Apple is the only one in the >$1000 market. However, they are the only one who is successful in that market. My last two laptops have been Macs (iBook and then Macbook). I didn't see them as high-end machines, although at $1300 each, they would have been "premium" by other standards.
The only other company whose laptops people rave about is Sony. I personally don't think that you should have to pay $2000 for a subnotebook, but if you intend to do that, Sony makes a very nice product.
Everyone else would love to get into this market, but can't. Dell, HP, Asus - they've all tried, but Apple's "low-end" products are better than their "high-end products."
Sure, I'm sure that Apple would like to get into the lower-end market, but they won't compromise quality to do that. The mac mini is the only low-end product they make, and it is also the only mac that doesn't have a convincing value proposition (funny how that works).
This is a staggering figure, but shouldn't be a surprise when you look at the PC laptop offerings. The way I see it, there are so many offerings under $1,000 that I can't see why you would pay more for a PC. $800 or so will get you a near top of the line system, and if you pay more than that you probably have a special application and as a result are paying a steep premium.
Apple has successfully positioned itself as a premium brand and that is great for them.
It's easy to break 1K if you factor in gaming or simply want a nicely-built machine. Case-in-point the Dell Inspiron line dominates under 1K, but if you want an XPS you gotta spend over the 1K mark.
The Inspirons compete with the XPSs as far as specs, but the quality and build of the XPS machines take them a notch above.
People who want to purchase Macs don't have a choice but to spend over $1,000. People who are willing to purchase PCs have that choice, and most elect to spend less. Is this stat really something to be proud of? It has more to do with the fact that Apple doesn't sell computers cheaper than $1,000 than anything.
I'm typing this from my acer aspire one right now and, honestly, this is more computer than I even need...
I will admit that I am a bit odd, the only thing I really use my computer for is an SSH/HTTP client; certainly my usage habits are different than somebody like my mother..
But then there's my mother...I bought her one of these a few months ago, and she LOVES it. Her desktop machine (which she uses for running quicken or something like that) took a shit a few weeks ago, and her motivation to have me fix it is about 0. Her aspire is more computer than she really needs (except for, maybe, the screen. The resolution leaves a bit to be desired).
So who IS buying computers that cost over a grand?
Well, there are gamers...people who are most certainly not going to buy buying a mac (despite a lot of games being available on OSX, it still isn't up to speed with windows). They might spend over $1000 (I am not a gamer, so I don't really know what is required for gaming these days. If it can run tuxracer and armagetron then I'm content). Buuut....most of the gamers that I know buy their computers from newegg and put them together themselves.
Even the desktops that I buy for my users at work only cost under $1k and that is with dell's "holy shit" service plan.
Apple, you're dominating the over >$1000 market because you're the only one IN it.
This claim would be akin to the coffee shop that I am sitting at claiming that they have 90% of the coffee market in Cross Lake, MN. They're the only coffee shop here.