Yes, the unlimited data plan is the horseshit, despite what that playboy is telling me.
After getting throttled on day 3 of the month with my new phone, I'm down to approx 70 kbits/s. I can't even watch youtube without a 50% duty cycle.
and T-Mobile is far from sucky. I've had them for ~10 years and had numerous problems with various aspects of their company.
When I bought my last phone through them, their website failed to let me transfer my old phone number to it. Instead, it started a new account for me. Three calls to customer service and it's not resolved.
The first call the operator couldn't figure out what was going on. The second, the network quality to Asia was so bad, there was no communication possible. The third, I was hung up on while I was transferred.
Last time I filled up my monthly card, their web page said the fill up failed, so I tried again and it failed again. Next thing I knew, the charges had gone through twice.
The year before that I signed up for a data plan, but it wasn't compatible with my phone and they wouldn't cancel that plan - until I used a lawyer.
There have been many bumps in the road prior to that, too. I only use them because they have the right balance of coverage for the price. That is to say, second best coverage in my area and second highest monthly price.
There still are a lot of bumps. Their billing systems remain a mess, especially trying to use it on an iPad (if I don't disable wi-fi, it asks me for the iPad's phone number). I really wanted to use T-Mobile to support their free 200mb offer, but it's a mess to sign-up for extra data.
My final reason for leaving -- even though they suffered many high profile password hacks in the past, they still store them as clear-text and email it to you when doing a password reset.
That stinks. I had my old number changed over and active service in < 1 hour. Their service is actually really good here in atlanta other than in parking garages, and strangely, in my own domicile. I get phone reception, but no data. I have high speed internet and wifi at home though, obviously, so it doesn't matter.
After getting throttled on day 3 of the month with my new phone, I'm down to approx 70 kbits/s. I can't even watch youtube without a 50% duty cycle.
and T-Mobile is far from sucky. I've had them for ~10 years and had numerous problems with various aspects of their company.
When I bought my last phone through them, their website failed to let me transfer my old phone number to it. Instead, it started a new account for me. Three calls to customer service and it's not resolved.
The first call the operator couldn't figure out what was going on. The second, the network quality to Asia was so bad, there was no communication possible. The third, I was hung up on while I was transferred.
Last time I filled up my monthly card, their web page said the fill up failed, so I tried again and it failed again. Next thing I knew, the charges had gone through twice.
The year before that I signed up for a data plan, but it wasn't compatible with my phone and they wouldn't cancel that plan - until I used a lawyer.
There have been many bumps in the road prior to that, too. I only use them because they have the right balance of coverage for the price. That is to say, second best coverage in my area and second highest monthly price.