i think it's kinda convenient for companies that they can now blame the nsa for everything. i really think a lot more companies put backdoors into their software without external pressure(sometimes not intentional, just because of laziness or stupidity)
I agree, there are also some laws that force ISPs to do things they don't feel comfortable with. I know it's not entirely their fault.
I've heard of some cases that ISPs tried to stop by going to court, like permanent-storage of all data, but lost the case. It's not just the NSA btw. in Germany there is the Bundesnachrichtendienst (BND), which translates to "Federal Intelligence Service"
