(please note I'm not excusing LG just trying to parse the double speak)
So in FCC land cable operators know what you watch, their box is tuning to it and they're able to log this information for diagnostic purposes. They're also allowed to share some of this information as long as its not personally identifiable information. IE "2000 people viewed CSI NY" not
J. Rockway from 123 Main St. viewed CSI NY".
They're trying to make the distinction here (though doing in poorly) likely to save themselves some privacy complaints later.
I have to admit being a little surprised about the uproar over the LG situation when I assumed it was common knowledge that cable/satellite boxes/DVRs are sending your viewing data back to the operating company.
So in FCC land cable operators know what you watch, their box is tuning to it and they're able to log this information for diagnostic purposes. They're also allowed to share some of this information as long as its not personally identifiable information. IE "2000 people viewed CSI NY" not J. Rockway from 123 Main St. viewed CSI NY".
They're trying to make the distinction here (though doing in poorly) likely to save themselves some privacy complaints later.