Hacker News new | past | comments | ask | show | jobs | submit login

Camon, I understand being upset because of the overcharge, but it was just 3 days ago!! You definitely didn't pay the bill yet, if I buy a custom Macbook it will take 3 weeks to ship, I asked my bank for cheques it took 20 days, I contacted Kobo support it took 10 days to get a reply, just be f*cking patience.



Macbook: That's shipping. Irrelevant.

Asking your bank for a cheque: Again, irrelevant.

Kobo support: Well that's incredibly poor. Any support request that takes >24-48 hours is shoddy and unacceptable. It may be okay for you to 'be patient' and accept sub-par service but it doesn't mean everyone should.




Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: