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While I can see your point of view, and the grandparent's, let's be fair. These are startups in a rapidly evolving, highly competitive marketplace and they have limited resources. If they spent months triple checking every dotted i and crossed t they might never even launch, and there'd be no company.

Like everything in software it's about tradeoffs. Maybe they erred a little too far on one side of the curve, so let's learn from that. But it's unfair to expect startups to be in the same league as banks security-wise. Do you have any idea how much a good pentest costs?



I reject the tradeoff that your internal customer support 'impersonate user' web app would be available via simple password on the open internet.




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