Well, I should have realized OVH's prices were too good to be true :)
>> My org had paid for the best SLA (<2 hour) and we'd often have to wait a day to hear back what the problem is and another day, at least, to get things replaced.
Ouch. That's really unacceptable, especially when you've paid for supposedly top notch support!
>> Hetzner is a little better on supportbut they have some annoying policies (See the DDoS thread from yesterday), I do like their automation though. I'm now mostly in Leaseweb and a couple CN-datacenters with my own peering mix
Hmm.. I haven't seen the DDoS thread.
But do you think Hetzner should be avoided, or did you just find Leaseweb that much better? Hetzner's dedicated servers look like good value for money, assuming there are no hidden problems like with OVH.
Hetzner is a budget host, as such their lower end offers should be carefully evaluated. Hetzner has a habit of shutting down servers if they're DDoSed rather than deal with the DDoS unless you're on a higher tier of service and SLA. Hetzner is, all around, a good host. Leaseweb better suits my needs though (I have a rack in .NL and .US)
>> My org had paid for the best SLA (<2 hour) and we'd often have to wait a day to hear back what the problem is and another day, at least, to get things replaced.
Ouch. That's really unacceptable, especially when you've paid for supposedly top notch support!
>> Hetzner is a little better on supportbut they have some annoying policies (See the DDoS thread from yesterday), I do like their automation though. I'm now mostly in Leaseweb and a couple CN-datacenters with my own peering mix
Hmm.. I haven't seen the DDoS thread.
But do you think Hetzner should be avoided, or did you just find Leaseweb that much better? Hetzner's dedicated servers look like good value for money, assuming there are no hidden problems like with OVH.