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Agree, I've had numerous situations with a site I created that didn't have email verification where users reported problems logging back into their account.

The problem should be pretty obvious. They click the "I forgot my email" button so we generate a new password, send it to the email account they registered with and it bounces back. User emails, we try to do a search for it, find it and discover random slight misspellings such as .con.

With verification at least the user is aware that they didn't enter their email properly.

Additionally we send messages about rewards, ones that users would want to receive.




Yeah that is the primary issue we encounter regarding logins. People often type .con .cim etc (mainly from our iOS or Android apps) and the end result is confusion.

Our support staff can normally find the email using a %like% type search and correct it for the user, but without verification these users invest time in an account that they ultimately can lose access to without our assistance (not a good experience).




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