Computers have increased people's productivity through the roof and still we see people working more than 100 hour/week. Are they working on something that can't be automated or they don't want to automate ? Are they doing something that can't be done by two people instead of one ? Something is not right.
They do small bits of work that would be hard to automate, accompanied by metric shitloads of reporting and process so that the people at the top can look at an oversimplified graph of what's going on.
