Some of the biggest innovations that Apple made, IMHO, were pricing related.
The push to mandate unlimited data with every iPhone (and make that data plan $20 with 200 SMS) was critical to the iPhone's success - for me, coming from the Palm platform, it was simply amazing, while one the road, to go to the App Store, download an app, and in seconds be using it. Wouldn't be possible for most if they had to have a conversation with AT&T for 30m to add a data plan prior to doing the above.
Also, the innovation with the iPad to allow you to sign up for the 3G anytime pre-paid was incredible.
The push to mandate unlimited data with every iPhone (and make that data plan $20 with 200 SMS) was critical to the iPhone's success - for me, coming from the Palm platform, it was simply amazing, while one the road, to go to the App Store, download an app, and in seconds be using it. Wouldn't be possible for most if they had to have a conversation with AT&T for 30m to add a data plan prior to doing the above.
Also, the innovation with the iPad to allow you to sign up for the 3G anytime pre-paid was incredible.