It bothers me that neither fastmail or freron have full screenshots of their interface. What reason can they have to not put a tour/screenshots section on the site?
I signed up for their free trial, and when it expired they sent me DAILY all caps messages (with no opt-out, no autologin link, from a noreply address) screaming at me about needing to update my credit card details.
I like their service & want more people to leave gmail, so I signed up to make a suppor request (which I had to verify in true listserv fashion) and wrote a ticket trying to explain how lots of people who signed up would be expecting a web 2.0 style try & buy trial, not a real subscription service that would send them bills! And those people would be turned off by their aggro emails, but didn't seem to get through to the guy on the other end.
So I think fastmail is still pretty oldschool internally (which is a good thing on the security & privacy aspects!) and would be well-served making more modern demos and explanations so they can directly suck people into a non-NSA gmail competitor that has a sweet UI with keyboard shortcuts, good searching etc.
I had no idea that FastMail wasn't free any more until just now when I thought "why can't you just sign up and see it". I've been using it since 2002, although it hasn't been my primary email for a long time. Crazy.
