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If companies can later claim that their employees statements weren't properly informed what is to stop companies making any claims they want via their lower level employees.



The company and those with the information can still be culpable but the salesperson on the frontline isn't to blame unless they have a clue. What they say is still said by the company and the company should still be liable for harm caused by any of the untruths told on their behalf because the company does know even if the individual does not.




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