Most software is awful, not just enterprise software.

The reason most software is awful is the same reason most text books are awful. They are hard to write and worth a lot of money. This is a big incentive for people who don't know what they are doing to act like they know what they are doing so they can have a piece of that big pie.

So, instead of learning how to code, or learning the material behind the text book, those who know nothing, instead focus on politics to move their product.

If you want to read more about how awful the text book industry is, check out Mel and Norma Gabler from Texas: http://en.wikipedia.org/wiki/Mel_and_Norma_Gabler

Those two insert their personal agendas, political, religious, socio-economic, etc... into nearly every text book bought for students in Texas.