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These comments are pretty sad. I know we feel the need to comment on everything right away these days, but honestly there isn't much to say about this feature until we've actually used it.

HN almost universally believes in execution over the idea, yet here we are trashing an idea before seeing the execution. It's great that Gmail is trying to innovate and improve the email experience. Maybe this feature won't work out but how about we try it out first?




While this UI might have changed a little, the feature set isn't new. The Smartlabels Gmail Labs experiment does the same automatic categorizing and filtering. I have used the experiment for a while and it is really pretty good about knowing what is what and in turn minimizing the amount of email that I see as soon as it arrives. In my experience it has been much more helpful than priority inbox system that Google rolled out a while back.


It may look the same, but I think you are missing a bigger picture.

Google is at the forefront of machine learning. They have been doing it for a long time, and lately, they have taken it to a different level with new features rolled out across their various services.

For example, and you'd probably know, in Google Plus, now you can search pictures by the subject which can purely analyzes the data (without meta-data) and give you all the pictures of your cat.

I guess this new Inbox works in the same vein - I don't think it's just a big table of senders and their classifications - this seems to be more intelligent than that.

But it's okay to blindly criticize Google - in fact, it happens automatically if you are using a Macbook Air.


I am not sure what you think I am missing. Google has offered this type of filtering before. I have continued to use it for the last year and really enjoy it.

The already existing feature is more intelligent than "a big table of senders". For example, some of the emails I receive from Amazon are sent directly to me as notifications and some are filtered away into Promotions to be viewed on my schedule. It is smart enough to know that I don't want my day interrupted by Amazon's next sale but do want to see my order confirmations from Amazon as soon as they are received.

I am not criticizing Google, I am just noting that this is not a new feature but a Gmail labs experiment graduating into the main Gmail feature set with a fresh new coat of UI polish.


Heck outlook.com/Hotmail has had it for a while. I don't get what the big deal is.


That's what the Gmail Labs is for: testing features before some of them being released to everyone.


Google Labs is a place where they incubate awesome ideas and features. Then they launch it into the main project and people hate it. Then they kill it.

I would rather they just left it in labs.


Oh you mean like when we could enable features we like and disable the ones we don't like? You mean, the 90's!

Nowadays the corporations make all the choices for you. They know what's good for you, better than you do. Maybe.


One size fits all.


You would hardly know how the typical consumer is going to use/like it from that data though (not that I do not agree that that might be a good idea, maybe they just want to get it out soon).


It's not necessarily about users liking them as much as just getting the features out before as many eyeballs and browser/system combos as possible before introducing them to the whole world.


google labs is fun for a minute


Knee-jerk reactions are a big problem on this site. Perhaps there should be a delay between a story posting and comments being allowed.


I agree it's easy to have a knee-jerk reaction, but we also have to consider the fact that people who don't like something are much more likely to speak out than people who are neutral or positive. Take into consideration how every major Facebook change has been met with a seemingly loud "boycott Facebook" petition.. on Facebook. We can't really over-police these things.


People wanting to censor dissent are a big problem on this site.


A delay between submission and unlocking comments stifles praise just as much as it stifles dissent.


Slippery slope.


But on the other hand, what other type of reaction is possible to a blog post that advertises a new feature that most people cannot try out yet and form measured reactions to?


You may be amazed, confused, euphoric, skeptical, doubtful, intrigued...


Doesn't that mean that we'd still get knee-jerk reactions from people who are latecomers to the article?


OK, then only allow someone to post if he has stayed in the article page for a while.


Given how obnoxious the new compose it, it is getting hard to trust them to do the right thing with Gmail.


Just FWIW, I love the new Gmail compose as well. It is indeed useful to be able to go through and consult previous emails without doing the back and forth for writing one mail. And I really love Gmail for all the small convenience things they keep on doing, like including a 'Track Package' button in the 'product shipping' email's subject itself ! As far as I know, they were the first to do many innovative things, like drag and drop to attach files! They shouldn't stop trying new things.


Have to interject here on the off chance that some gmail engineers are paying attention. That's nice that you like it, but forcing the new compose on users is just plain inexcusable. It breaks a number of things for me that I actually use in my work on a daily basis.

Here are just 4 things that it breaks for me (note: copied from elsewhere):

1) When you hit "forward", it hides the subject box, even though the majority of the time when I hit forward I want to delete the "Fwd:" from the subject line. Especially when sending a form email. This resulted in a couple of embarrassing emails before I changed back to the old compose.

2) I often want to create a big list of emails that I want to review before hitting send. The new compose replaces each email address I type with the persons name! For a lot of people I do business with, I have both their business and personal email address. But now I can't tell which one I'm about to email. What the hell Google?

3) Attachments are now an object within the email. But often I want to forward something with an attachment, but clear out the text in the email. Well now when I do select-all, it deletes the attachment also.

4) The compose email doesn't cover my screen, even when I pop it out as its own window. When I'm drafting an email, I don't want to be able to see distractions. If other emails pop up while I'm editing it, that can make me lose my train of thought. Worse, there are no options that I can set to change this.


I like it too. I can write multiple emails at once, and a chat box will never be in the way of the composer. Maybe there should be a "snap back into page" button thing, but people seem to forget that there is a pop out button if you want a more mono-tasking email style.

Additionally, with this interface, it could be more integrated with hangouts and cross google's services (maybe easier send email pop up on andriod tablets?).


I think that's a fundamental difference in working style. I never write multiple emails at once, nor have I wanted to. To me that is clutter.

The "pop out" choice is a poor one since it turns Compose into 3 operations: Press compose, press the pop-out button, press maximize on the new window.

(as for the chat box, I use Minimalist, and my Gmail UI is trimmed of anything extraneous).


Just hit "d" -- first have shortcuts enabled.


Yes, I found that out in this thread. It's still a worse experience, though, as it's much slower.


the in-page-pop-up composer is just a lame substitute for people that don't know how to click "Compose" with the middle button (or pressing the modifier key of choice). Well, you don't even have to know that, just open a new tab and type gmail<Ctrl+Enter> and you can reference your other emails while writing.

the problem with google launch for that feature is that they DID NOT give the choice.

So, people that is not slow and know how to use tabs effectively, got their writing space crippled. and it became a pain to actually see the email i wanted under the in-page-popup composer. because you know, some people have 10inch screens.

at least now they made it available to go back to the old format. ...that will give me a few more months to look to a gmail alternative.


it also gives me the ability to have more than one compose window open side by side.


As far as I know, they were the first to do many innovative things, like drag and drop to attach files!

The interesting truth is that Zenter was the first. I know because they demoed it to me in 2007 shortly before Google acquired them.


Well, if Google acquired them that makes it half (okay, much less than half half) right.


Meh, fwiw I love the new compose.


I much prefer the new Compose, it unobtrusively let me create an email whilst browsing through my history.


I too prefer the new compose, my only gripe is the unnecessary collapsing of attaching things other than files on the hard drive. The thing I attach most often is an image at a web address, to do so I have to hover the +, click "insert photo", select the web address option, paste in the web address and then click ok. Far too many steps.


yeah the toolbar is annoying, I have to navigate 2 menus to quote some text.

I'm guessing it's optimized for non-power users, but it should at least be customizable, or better yet learn which icons are most used and bring them to the main toolbar.


I think these are completely intentional. Additional steps made for the few that use that stuff, and hiding out the complexity for the big majority that doesn't want that.

I don't think they would ever create anything without a decent reasoning behind it. May not be your reasoning, but there is one.


Agreed here, same with me. I might end up writing a greasemonkey script for the same soon (quickly insert image via url). If someone is more motivated than me, feel free to do it and share :).


You inspired me. Here's a first, hacky, iteration to at least remove one step

    (function showMenuInterval() {
         Array.prototype.forEach.apply(document.querySelectorAll('[aria-label="Insert more menu"]'), [function(menu) { menu.style.display='none'; }]);   
         Array.prototype.forEach.apply(document.querySelectorAll('.aZ > .wL.wM'), [function (menu) { menu.classList.add('wN'); menu.classList.remove('wM'); menu.style.width = '186px'; }]);
         setTimeout(showMenuInterval, 50);
    }());


I have wanted that exactly zero times. But I wouldn't object to the the new compose if you could maximize it without popping it out into a new window, and make that the default. The problem is not the new features, but the functionality they removed.


I'm neutral about it, overall. I find the window ridiculously small (or ridiculously big if you maximise it), and I hate the hidden formatting bar - I use formatting a lot, so the extra click to reveal it and then the hassle of it covering content is a pain.

So how about making the window sizeable, and remember the user's preference? And maybe when it's over a certain size the formatting bar gets permanent screen space.


Enable keyboard shortcuts and then press "d" to open a new tab full of Compose.


Nice, thank you. I dislike new compose, but am finding big advantages as well because its forced me to learn keyboard shortcuts.

Now if only there was a shortcut for 'reply/forward in new tab' or I could change the default size for cmd+r reply in new window or gmail remembered the dimensions I last resized the new window to.


Thanks! Did not know about that.


Opinions can vary. I love the new compose.


Agreed. But I for one, can't stand it. I don't like composing emails on top of other things in the background. I find it jarring. For similar reasons, I also don't like the reply mode where you are editing within a conversation.

I guess I like viewing messages in the context of a conversation, but not composing them that way. I just wish that I had the option of composing things separately.

C'est la vie.


Have you given the 'd' keyboard shortcut a go?


Ah.. Thank you so much... Now to figure out how to adjust my user scripts to trigger that from the Compose button too...


I love the new Compose too.


Going to add that I love the new compose. What makes you say that it's obnoxious?


I don't want the visual clutter of having other stuff behind the message I'm writing, and I want to use the full screen, or close to it. The new compose forced me to "pop out" the window and maximize it, leaving compose to be 3 operations.

As several people have pointed out there's actually a keyboard shortcut that does what I want ("d") I didn't know about, so now I'm at least slightly less grumpy about it.


I think some people might think that there is too much clutter in the "background" with that list of emails and all. But, this is not so much a problem if you have a cleared CSS-edited pretty unread/important/read gmail like mine.


I have two displays, my secondary with my email browser on it is to the right of me. With the new compose, writing emails is confined to the utter right most corner of my work area.

As you might have guessed, I hate the new compose...


I've switched back to the Basic Html interface, and found it surprisingly good.


How did you manage this? I tried to switch to Basic HTML after the new compose box rolled out, but couldn't find the setting for it anywhere.


Append &ui=html to the querystring.

It's an unadulterated Gmail 1.0 html-only UI. Very 2004.

Personally, if I try to use it for more than 30 seconds I want to die. But YMMV.


I love the new compose also.


I think it's a little unfair to overly judge them over one mistake. Also, I didn't like the original redesign, but they've toned it down since then and brought it back so they do seem to be corrective.


There was also the previous design change as you note, which I hated enough to install Minimalist to change the appearance. By now my Gmail looks nothing like the standard Gmail.


Judging by their recent change of making GChats part of the Google+ Hangout system I am nervous and skeptical about the changes to GMail.


Perhaps you'd be happier going back to AOL or Hotmail?

I don't understand the negativity around change. If they never changed, people would complain that they are in a rut, that they don't innovate, etc.


Just because GMail is still better than AOL or Hotmail doesn't mean I agree with the direction it (and Google as a whole when related to Google+ is concerned) is going in.

To be clear, I would be fairly optimistic for the "new Inbox" if it weren't for the new GChat interface which worsened my user experience to add a feature, Google+ integration, I don't necessarily want.


The complaints are not about change in general, but about changes that are simultaneously negative and inescapable. If a new version is better, then great -- but if it is worse and you cannot continue to use the old version, you have every right to complain. I avoid being dependent on web apps for this very reason: I like to be able to downgrade when necessary.


>Perhaps you'd be happier going back to AOL or Hotmail?

Hotmail became Outlook.com a couple of months ago and it's quite nice actually :)


I tried the new hangout box but I'm not able to figure out how to make calls to landlines from the chatbox anymore. Did you guys have that issue?


Hangouts does not currently support that, but it is on the way. Hopefully it is soon!


The opposite is true. I don't need to know anything more about this feature to conclude: 1. it's anti-useful for me and 2. while it may be useful for some, it is another clear step toward throwing in the towel on e-mail as a platform for serious discourse.

Nor do I agree that execution trumps ideas. Both are necessary and insufficient for success, but execution is far easier to commoditize. Those who can't judge good ideas from bad attribute everything to execution, of course. Those who can see the failure of the cult of execution all around. Even Google is abandoning 'see what sticks' in favor of Apple's ideas-directed approach.

What I see growing on HN "these days" is the notion that comments must be either positive or negative, and that they shouldn't be negative. I prefer comments, however imperfect, which strive for the truth.


>1. it's anti-useful for me and

How is it anti-useful? In which way does it hinder anything useful?

>2. while it may be useful for some, it is another clear step toward throwing in the towel on e-mail as a platform for serious discourse.

It is not. It is a buttonbar for selecting pre-categorized mails. It does nothing against email itself and doesn't change its usefuleness for discussions at all.


>2. while it may be useful for some, it is another clear step toward throwing in the towel on e-mail as a platform for serious discourse.

I'd love to hear you expand on this, because for me it seems like the exact opposite. By taking extraneous and superficial emails out of the main view, doesn't this make e-mail better suited for serious discourse?


People who are serious about email don't have this problem. The feature isn't useful much as medication for metabolic syndrome isn't useful to athletes. More generally, statistical filters I can't train are useless -- like gmail's spam filter. That's one reason I don't use gmail (I keep an account for testing). I host my own mail and my own statistical filter, which takes care of three nines of anything that isn't real correspondence with no false positives. This was a solved problem in 2003. But rather than provide features that help users learn to train their filters, google followed the other webmail providers with a shared filter. That leads to a high false positive rate (despite rigorously training it since 2004, my gmail spam box has about one false positive a month).

Then there's automatic signature hiding, hiding of addressees, lack of support for constant-width typography, integration of bullshit from Plus (like insisting on autocompleting names from Plus rather than what's been previously sent and received), many facets of the new "compose experience", etc.

Google have made it clear they intend to be the McDonalds of software. Too bad... I used to be such a fan. But since they make ad-supported software, the McDonalds equilibrium was bound to obtain eventually.


I'm having a hard time understanding what you are arguing towards but I find this thought to be quite elegantly expressed

>"Both [Execution and Ideas] are necessary and insufficient for success..."


Well, the thing is that the better the product gets, the bigger chance there is that any new incremental change to the parts that work good (as opposed to adding new features) will screw them up. GMail has been excellent for years, so it's understandable people get worried about such changes.


While I do agree with your sentiment that some are being too quick to dismiss the idea without trying it, I'd like to add that this feature (or one very much like it) has actually been available in Labs for a while, so it's possible that some commenters may have real feedback on it already.


Isn't it more like min(idea, execution)? Good execution of a bad idea (if that's even possible) is still a bad thing (not that I think this is a bad idea).


> Isn't it more like min(idea, execution)?

Its more like idea * execution, where the range for each input (and the output, consequently) is [0,1].


So you think that it's worse than min(idea, execution)?


> So you think that it's worse than min(idea, execution)?

Generally, yes, or at least "not better and usually worse."

But I said "more like idea * execution" -- compared to min(idea, execution) -- and the "more like" is important. Its not a strict mathematical relationship, and sometimes an imperfect implementation of an imperfect concept will end up better than either the implementation or the concept because it will be equivalent to a better implementation of a better concept by accident. But that's kind of exceptional case.


Yeah, it's not a perfect relationship, I just wasn't sure if your constraint to [0,1] was intentional or incidental. Thanks for clarifying.


I do. A mediocre idea (0.5) with a flawless execution (1.0) is probably better than a mediocre idea (0.5) with a mediocre execution (0.5).

Might not be quite so linear though.


You can't directly compare numerical values of "idea" to "idea * execution": the two are conceptually different things.

To abuse physics terminology, the units are different. In physics, a mass of "12 kg" is not in some sense greater than a force of "6 Newtons", even though the two are related by F = m * a. Similarly here, dragonwriter is defining "quality = idea * execution", so there's no reason to expect that the numerical value of this notion of quality should be directly comparable to the numerical value of either of its components. (Comparing the value of "quality" defined this way to the value of "idea" would require assuming some specific value for "execution" for the comparison to be sensible. If you just compare the numbers directly, you're assuming perfect 1.0 execution, which probably isn't what you intended.)


Actually the feature is already live (or at least I can see it), so most of the comments probably aren't based on the blog alone.


Your complaint is a common one and essentially boils down to, "There are many comments here that are not appropriate for HN."

People can say what they want to say, at least within HN guidelines. It's not like these are YouTube comments. And I'm not sure about the almost universal belief in execution over idea either, or at least I'm happy to be one of your counterexamples. Can't both be important?

Finally, it's not like Google's proposal is equivalent to some kid's after-school project. Context matters, and in the latter case it would be quite unfair to trash it. If anything, people know that parts of Google read HN and hope somehow that their voices get heard.


Sure, but communications are also important. If this post is giving an incorrect impression of these new features, there might be something for all of us to learn about how to communicate things to our customers.


Including people NOT reading the post?

It says in the post that this feature can be turned off.


I did try it just now. See my above comment.


Im not going to say anything what so ever about gmail, even though I have an account, almost by some sort of weirdo default.

I'm just going to stick with dear old yahoo mail and leave it at that. Its might be old, even stagnant, but it is simple, clear, functional and causes me zero grief. As it has done for 15 odd years.


well, let's say the majority of people are "smart" enough to not comment on something. Then you only get comments from the "stupid" people, giving an appearance those comments are from the majority, rather than a less constrained minority.




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