Just to touch on one of your points, we've actually found that most people who talk about us on social media are those using or looking for free accounts. There are certainly exceptions to the rule, but the overwhelming majority are people who don't want to pay a cent for the product. We still love those people, but they don't pay the bills. And like I mentioned in the blog post, a pretty significant sample of users confirmed that most who discover us through social media are on free accounts.

Like I wrote, we won't be abandoning our social media efforts anytime soon. But we are taking another look at how much time & effort we invest in those channels.