Not in this case. The signup flow for my site is "decide to subscribe, put in email address, put in credit card, create Persona account."
By the time they get to the "create Persona account" part, they're already invested in it working.
I also monitor my logs for signs of trouble. One of the two issues I was talking about above was actually initiated by me reaching out to the subscriber. (I happened to see them bouncing on the "now log in" page within a few minutes of their subscribing.)
And I also ask people who cancel why they did so. The vast majority respond, and none have said "I couldn't log in." :-)
It's quite possible there are still some angry silent unsubscribers who were stymied by Persona, but at this point I'm satisfied that it's not a significant number.
By the time they get to the "create Persona account" part, they're already invested in it working.
I also monitor my logs for signs of trouble. One of the two issues I was talking about above was actually initiated by me reaching out to the subscriber. (I happened to see them bouncing on the "now log in" page within a few minutes of their subscribing.)
And I also ask people who cancel why they did so. The vast majority respond, and none have said "I couldn't log in." :-)
It's quite possible there are still some angry silent unsubscribers who were stymied by Persona, but at this point I'm satisfied that it's not a significant number.