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Open-Closed is classic Innovators Solution stuff. When products aren't satisfactory for customers, vertically integrated companies can optimize better. When products improve to exceed customer satisfaction, open ecosystems let new companies combine components in new ways to serve new customer expectations.

Even the newest, shiniest phones have poor battery life, limited wireless availability, and difficult input, so vertically integrated companies will dominate (Apple, Samsung). When batteries, chips, antennas, etc are so cheap and great that tinkerers can make a serviceable phone on Kickstarter, phones will cease to be huge profit centers and design and manufacturing will be distributed and fragmented, like PCs are now. The Open will have won.

Innovators Dilemma and Innovators Solution will teach you more than a thousand flame wars. Open-closed is a meaningless distinction unless you also know product quality and customer needs.




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